I placed an order with them on 30th January and immediately cancelled the order and requested a refund of £379.
Since then despite numerous emails and telephone calls I'm yet to receive my refund. I have also emailed their Managing Director who hasn't even bothered to reply.
By consumer law they do give themselves 14 days to process a refund, they're aware that they're outside this time frame but they still havent resolved this.
Customer service has been pointless they just quote terms and the MD ignores you.
Avoid at all costs.