No care for customer satisfaction at all, avoid if you want professional shop. I made a mistake purchasing what I thought was a key for a game, and I got some kind of virtual fake account on Steam. Not what I wanted, and they refuse to refund me despite the honnest mistake. Now they have my money, and I got to purchase a key on competitive website to finaly access my game.
They lock account and make you pay again if you want the game. But you will lose all saved progress. The support and the seller dosnt respond anymore. Big scam
It's a gamble if your game works or not. The game I was sent was different to what I ordered. Also they are SHARED accounts and it's only mentioned in small print so watch out. 100% wouldn't recommend.
This service do not provide any garantee. If you will purchase the game and unable to play they will say that's your problem you have agreed
I bought some office keys from this user, which were written in description as retail keys and he sent me something else: the same ordinary phone activation keys that other sellers offer but correctly described in announce.
Despite the fact that this seller says misleading informations in his announce, he asked me for more money in return to help me with activation, so I will be scammed twice!
Avoid this scam!
Do not use difmark. Complete scam. I purchased a game on this site and was provided with three accounts. Every time I used the account, i received an error saying either that someone else was using the account due to which i cannot play the game or that there was some activation issue. After being tired of not being able to play the game even after 7 days after purchase, i raised a dispute for refund hoping difmark admin will be able to help but they closed the case mentioning that the game has been delivered. I am not out of $34 with no game to play. Do not use this website. Do not trust the positive reviews.
Account selling is not a safe way to buy games, and the Web site don't warn you about it. Some acvout are used by other players.
Estafas, te dan cuentas que no duran ni 1 dia y cuando vas a soporte te cierran el caso y le dan la razon al vendedor por mas que envie pruebas y videos, pesimo
Difmark are thiefs. Never buy from them! The are seling shared acounts as a new. Complaints are ineffective. I talk to chatbot all the time.
Basically website set up to scam you. Sellers sell via illegal account sharing, no support is offered and difmark just overrides your account to say 'product delivered' even after raising a ticket. Absolutely avoid the platform and definitely also seller GlobalGames. I recommend every to report them.
Bought a game and the seller have not idea when he can deliver it
Customer service not give any answer and don't even care about the buyers
I've had a terrible experience with Difmark, and I urge everyone to avoid them. I purchased the same game twice (Order IDs: ******* and *******) because the first account didn't work. Despite following all instructions, the accounts were faulty, and I couldn't play the game.
Instead of receiving help, the seller kept insisting everything worked fine. Difmark backed the seller and refused to refund me, even though their so-called guarantee is supposed to protect buyers. Their customer service is a joke—copy-paste responses, no real support, and zero accountability.
Bottom line: Do not buy from Difmark. If something goes wrong, you'll be left with nothing and no way to get your money back.
I purchased a shared account.
After receiving a long list of steps to be able to play the game, I followed every one of them including ofcourse, downloading the game.
Sadly the download could not even be completed as I was getting kicked out of the account every 5 - 10 minutes. The seller wanted me to buy a VPN service to resolve the issue which is downright ridiculous and was not at all included in the products description. Customer service took a week to reply only to suggest that the order was delilvered as described and that it says shared account. They did not even feel the need to adress the fact that even downloading the advertised game is impossible.
Never going to use this website again and I would strongly advise you to use a different website for keys even if the cost might be higher.
Bought a game got nothing, please as the title said dont buy a game here. I wanted a refund and contacted the seller, all he did was saying he will start a lawsuit. Really strange and dodgy site
SCAM! DO NOT BUY FROM DIFMARK. Bought a product (turned out to be an account) from a seller named "Game Giver", fast forward a month later the seller CHANGED THE PASSWORD OF THE ACCOUNT IVE BOUGHT, basically locking me out of the product Ive paid money for. Ive contacted the seller numerous times, they wont reply even though they read the messages.
Ive contacted customer support and described them my issue. They replied the seller will contact me and closed the ticket. Obviously not very supportive. They have been ghosting me ever since.
Then, Ive wrote to *******@difmark asking for a refund, and STILL no word from them.
Its obvious they sell accounts for a limited time and then change the passwords so they can keep selling them to other people. ITS ONE BIG SCAM. Thats how they make their money. If I can get even 1 person to stay away from this website Ive done my due diligence.
This site sells shared accounts. This is illegal and a SCAM.
Is accomplice of the scams of his sellers and they dont do anything to prevent it.
VooDoo_Gaming is an important part of the SCAM.
I hope that the autorities do something.
We have to report it to make them go to jail.
I tried to buy through this company a game - then seller send me log-in to his account which he can lock me out anytime - I went and complained to Difmark but they didn't care about me and closed my case.
Then recently I get an email that I got a refund - so I thought maybe they have reviewed their earlier decision but seems like another trick or so - no refund and no game
So the summary - this is scam website and be careful and save your money
SCAM! Bought a steam account, delivery time was 1 hour, I never even received anything, not even response from seller. After that I contacted support and they are just ignoring me at this point. Stay away from this site.
I purchased a renewal key for Kaspersky Internet security. The key had been used so many times, Kaspersky rejected it. (see screenshot). I opened a case to get my money back, but they just ignored me. No one would respond to chats and there is no way to email anyone. Save your time, money, and frustration. This site is a SCAM and you have now been warned.
I do not recommend buying from this website. The terms of sale for the purchased games are deceptive. It seems like you're making a purchase, but in reality, you never become the owner of the game. The seller only allows you to use a stolen account, which belongs to someone unclear, and it can be blocked at any time. The seller refused to refund my money, and the page administrator only pretends to help. In reality, they work together with the seller. They don't care about their customer. They wrote to me that the product was delivered, but I never received any game.
I was lucky because my bank refunded my money. If you don't want to end up with a stolen account, don't engage with this seller and this website.
Answer: Hello Laura, We cannot agree with your words. If you need any help or have any questions - feel free to contact us on admin@difmark.com
Difmark has a rating of 1.7 stars from 227 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Difmark most frequently mention customer service, steam account and shared accounts. Difmark ranks 793rd among Gaming sites.