Blick Art Materials

Easy to find and dial in to the product needed. Good email communication for updates and quick delivery.
Plus, better prices than other art supply sites and stores!

I have been a Blick customer for years, but lately I avoid them if at all possible. Between their slow processing time (2 - 3 days) and terrible shipping (FedEx DumbPost) service, I've pretty much had it with them. I live in Florida and it takes, on average, 9 days to receive my order. Sure I could spend another $3 on the "upgraded" shipping, but even then my order doesn't arrive in a timely manner.

On top of that, when you check out, your cart says that your items are "in stock and reserved" This is a load of bs. I ordered 2 of one item and am only being shipped one despite the "in stock" message.
I prefer Jerry's Artarama, but sadly they do not carry some of the things I need. I suppose I will continue to deal with Blick's lousy shipping and processing time whenever I need specific things

After spending over an hour and two separate phone calls to customer service trying to order 4 items for curbside delivery, I gave up. After ordering, it was impossible for me to keep my order in the "curbside delivery" mode. I spoke to a lovely woman who tried to help, but did not seem to know the website well enough to direct me - was reading from a script. I asked to place the order with her to be forwarded to the store, but she did not have permission to do so. The website for ordering in this manner is klunky and the directions given in the instructional video are unclear. I won't be purchasing from Blick until it is safe to shop in stores once again or the shipping time is drastically decreased. PS - I then went to the Amazon site and ordered my items for delivery tomorrow (no shipping fee with prime) in a total of 2 minutes.

I've been using Blick Art Materials for decades as a professional artist. I always use the tracking app with both Blick and the shipping company they use, FedEx. I see when my shipments leave Blick, where they go from there and where they are shuffled by FedEx. I also always send Blick a check instead of using a credit card. So, that should take longer because they have to okay my check in a different city and state before shipping my goods. I admit, I have had problems in the past with my shipments but each time I've discovered that it is FedEx that has failed me. I live in Kentucky and worked as a shipper in a nationally know printing company at one time. I know that Blick packages goods well on seeing the packages. The problem is almost always one of two things. The first is the FedEx takes a good deal of time in shuffling your packages from state to state before it gets to you or me. In my case, Illinois to Wisconsin to Indiana then to Kentucky. It's inconvenient but it is what it is. Blick does not cause that. We do when we select a shipping choice. The other problem is that we, the consumer, often don't read reviews of the products and service offered by Blick. The descriptions online are fairly precise and if they aren't enough for the consumer then a phone call before ordering is needed. I've had to deal with FedEx a few times because of shipping damage and if you think Blick's shipping and packing is bad you should try working with FedEx. They are like working with AT&T. You are truly only a number with them. They do nothing to rectify your problem. I've talked to several nice folks when calling Blick and I always have my numbers and full information ready when doing so. Things go smoothly ordinarily. Be sure of what you are ordering before ordering and if any questions arise call them before ordering. Hope all your orders from all companies turn out well.

D. Blick is a business run by people so before writing off mistakes or discrepancies, it's important to note that it can happen. Human error occurs. Having said that I've had both good and bad experiences with receiving orders. Damaged wood panels or long waits for items ordered. 100 % of the time D. Blick assumed responsibility, apologized and was helpful in fixing the problem. The way they handled these instances shows more character than the slip up, delay or faulty product. 90% of my experiences ordering from this website have been the kind where you don't need to think about it and just start using the materials immediately in the art studio. The 10% that ended with an email to customer service were always supportive and I end up walking away feeling 100% satisfied with choosing D. Blick over other websites. So thank you!

This is a great site for art supplies! Paint, canvases, paper - whatever kind of art you do. They ship quickly and everything is packaged nicely. Even if you don't do any "art" per se, there are probably useful items for other sorts of projects too. Price wise, they're significantly cheaper than my mortar and brick art supplies store (sadly...) so although they charge tax for my state, they often run free shipping specials for a minimum so it evens out.

Otherwise, the shipping is dependent on weight/price which can get kind of expensive so it's really the most economic to order a bunch of stuff you definitely need and might need :).

I've been ordering art supplies from Blick for over 20 years and I'm sure I will be for another 20 (and then some!). They carry all of the top brands as well as a ton of others so I can almost always find exactly what I need for all of my projects. Every once in a while when I have a problem, their top-notch customer service team sorts it out right away so I've always walked away happy and ready to place my next order.

I ordered about $500 worth of merchandise and even contacted them to ensure my payment would go through. Due to their incompetence, the charge to Pay Pal did not go through (although used 7 time with 7 other companies thereafter) and they demanded payment through a "collection notice". Really? Perhaps if they were not incompetent in the first place, no such demand would have been needed. Waited 10 minutes on hold to get payment to them. Had to finally write a check. What a complete waste of my time.

Ordered some specific brushes for a film production - we order most of our products, goods, trims, fabrics etc online from all over the world so we are used to shipping, ordering etc. We even provided our FEDEX number to the company. None of that seems to matter... This has been the most ridiculously slow process I have ever seen. Timeline: Ordered some brushes May 16, and probably won't see them until June 03. If all of our vendors conducted their business like the DickBlick company does theirs, we would never get to camera on time. Holy cow bad customer service!

I was incredibly shocked to read so many bad reviews written about Blick Art! I have ordered numerous times and have received my orders quickly and perfectly. I make my own cards and eventually, I want to scrapbook. The blank cards sold are incredible-beautifully heavy paper of many kinds, from watercolor paper to hemp, bamboo, multimedia. Strathmore card paper is one of my all-time favorites. They sell EVERYTHING I need-a huge variety of pens, pencils, markers, adhesives, craft products. The site is easy to handle. If you are someone like me, who makes cards (but I don't paint), order from dickblick.com. I have always been more than satisfied!