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2 Reviews by Candy

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Colour Pop

Colour Pop

7/19/19

I placed an order on July 8th, it did't ship until the 16th and now the tracking says it is STILL "pending acceptance" in California. Absolutely ridiculous. I didn't even get the free shipping, I had a small order and paid the standard $5 for shipping. When I emailed customer service to ask when my order would actually ship I got this bs generic response of "we're processing your order as fast as possible" blah blah blah.

I love their lipsticks but this will be the last order I ever place with this company.

Service
Value
Shipping
Quality
DickBlick

DickBlick

7/9/19

I have been a Blick customer for years, but lately I avoid them if at all possible. Between their slow processing time (2 - 3 days) and terrible shipping (FedEx DumbPost) service, I've pretty much had it with them. I live in Florida and it takes, on average, 9 days to receive my order. Sure I could spend another $3 on the "upgraded" shipping, but even then my order doesn't arrive in a timely manner.

On top of that, when you check out, your cart says that your items are "in stock and reserved" This is a load of bs. I ordered 2 of one item and am only being shipped one despite the "in stock" message.
I prefer Jerry's Artarama, but sadly they do not carry some of the things I need. I suppose I will continue to deal with Blick's lousy shipping and processing time whenever I need specific things

Value
Shipping
Quality

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