Blick Art Materials
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Blick Art Materials

How would you rate Blick Art Materials?
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New Mexico
1 review
0 helpful votes
Follow Joy C.
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I am both a teacher as well as a practicing professional artist. I have used Blick Art Materials for over 40 + years, and I have yet to find the same quality in both products and shipping that Blick provides for educators, professional artists, as well as hobbyists. My range of students includes Jr and High school students, as well as adults who attend classes and workshops. I do submit my own work to various shows, and I have received awards in several important mediums at different times of my life. Blick offers quality and price in any medium one might request, for projects of all dimensions. Blick includes a range of suppliers that are also high quality with a history of production excellence. The prices Blick gives for education bulk purchases is one of the best in the world. Blick guarantees a complete refund on any product that does not meet the expectations of the buyer. Dick Blick's own line of products are equally viable, and most useful for educators around the world. They are excellent for beginners, intermediate, and professional artists alike. I continue to order from Blick Art Materials because this company is trustworthy, generous, reliable and has given so much back to each community and persons who use the products they advocate. This review is meant to express my opinion over time. Thank you.
Joy Haverland Cowan

Date of experience: August 4, 2022
Maryland
1 review
3 helpful votes
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After going to couple of big stores for canvas frames, I decided to give dickblick a chance. Really good prices, fraction of the cost other stores have to offer! I love the the frames. Collection is a bit limited, but lots of sizes!

Date of experience: December 8, 2019
Sherry G. Blick Art Materials Rep
over a year old

Thank you for the star review! We are very happy to hear that our selection of frames meets your needs! We appreciate your order and look forward to serving you in the future.

Canada
1 review
2 helpful votes
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Very helpful
January 30, 2020

I placed an order in December which never arrived. When I emailed to ask what the status of my order was I received notice that the order had been cancelled. I called in immediately and moved up three levels to get this sorted. I had done my due diligence in calling in the order and changing my email address on record. Somehow that info didn't get saved. I needed the order to be sent immediately because I was teaching. It took about 25 minutes for the whole situation to be sorted. I was willing and happy to pay my portion of the shipping (about 25$) but asked them to pay the rest of the Fedex fee (about 50$ for them) to have the order here quickly. A supervisor called Tray (hope I spelt that right) was super helpful and they took responsibility for their company mistake. I received the order very quickly. Thank you for your help and I will be ordering from DickBlick again in the future.

Date of experience: January 30, 2020
Sherry G. Blick Art Materials Rep
over a year old

Thank you for the review. We strive to make every order perfect, but if an issue should arise, we do everything we can to fix it. We appreciate your order and hope to do business with you again soon!

New York
1 review
3 helpful votes
Follow Oli D.
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No other store has as much as they have. Almost all pencils, markers, paint, watercolor, paper, clay, canvas, yeso, frames, spray paint, books, art gifts and curious stuff like eraser eggs that look like actual erasers, art puzzles, notebooks, stationary stuff, art stuff for kids. Its the most complete I have ever seen. If you like art you will love this store.

Date of experience: January 23, 2021
North Carolina
1 review
0 helpful votes
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When I order from Blick I know I am getting competitive pricing. They have a large selection of products and take care with their packing and shipping.

Date of experience: April 9, 2023
Poland
1 review
2 helpful votes
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I was worried about the negative reviews that I found after placing an order and it's true that the order (two orders to be exact as one was created with wrong billing address) was just hanging there with the "Held" status for two days.
I called the international customer service number and to be honest I haven't ever waited this short for the customer service to pick up the phone. Everything went quckly and smoothly, wrong order was cancelled, other order was confirmed, the same day my card was charged with the right amount and goods were shipped. Received them 6 days later.

Date of experience: June 23, 2020
Sherry G. Blick Art Materials Rep
over a year old

We are very happy to hear that our Customer care team was able to quickly assist and resolve the issue for you. We truly appreciate your order and hope to do business with you again soon!

California
99 reviews
171 helpful votes
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OK
January 16, 2017

I think that DickBlick offers reasonable pricing on art materials and popular brands of materials like graphite crayons, lithography crayons, easels, markers, oil paints, etc. Have yet to find a vendor that is a match who delivers quality on par with Blick's and their mid-range pricing at the same time. Bottom line, I think they are OK and would be a repeat customer of theirs, but I would keep an eye out for other art vendors and bargains for the same materials, supplies, and otehr things that Blick offers at Amazon.com and search Google to see if I find the item elsewhere for an equally good or superior price before shopping here.

Date of experience: January 16, 2017
Sherry G. Blick Art Materials Rep
over a year old

HI Helen, thank you for your review! We are always glad to get feedback that lets us know how we can improve. Please let us know if you have any specific suggestions on how we can provide better service. We do not want price to be a reason to buy from another supplier if we are your preferred supplier so we do offer price matching as well. Please contact us at info@dickblick.com or call 1-800-828-4548 for more information.

Thank you again, we truly appreciate your business!

South Carolina
1 review
1 helpful vote
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I received my order and was missing one item despite it being on the packing list, but my email to customer service was replied to in a timely manner and they are sending me my final item now! I was happy with the products I did receive.

Date of experience: July 27, 2017
Sherry G. Blick Art Materials Rep
over a year old

Hi Dave,

Thank you for feedback! We strive for 100% accuracy when filling orders but occasionally fall short. When that happens we apologize for it and try to rectify the situation as quickly and satisfactorily as possible. Thank you again for your review, and we appreciate your business!

Idaho
1 review
5 helpful votes
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Slow shipping
December 14, 2019

On Dec. 11th, my son ordered art supplies to complete a Christmas project. We got word today (Dec. 14) that the order had shipped with delivery slated for Dec. 24th from FedEx! WTH? We paid $10 for shipping and it takes 2 weeks to get this? Won't be ordering from this company again.

Date of experience: December 14, 2019
Sherry G. Blick Art Materials Rep
over a year old

We are sorry to hear that you were disappointed with the delivery speed of your order. For most orders, we do offer a variety of shipping options during the checkout process and include the estimated delivery date for each option. There are also options for free shipping for eligible orders. If you ever have questions about shipping or delivery options or any other questions about an order, we are happy to help! Please feel free to call us at 1-800-828-4548
24 hours a day, 7 days a week.

Arizona
1 review
16 helpful votes
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I have been ordering from Blick for a few years. When they made a mistake in my order they quickly showed their true colors as a company. Their "customer care" deptartment is nonexistent, unhelpful, and actually rude. So, the result is losing a customer, poor reviews, and spreading their poor business practice across the artist community by word of mouth. Very unfortunate that they made the choice to treat their cutomers in this manner when we have so many other online stores to choose from.

Date of experience: July 31, 2018
Sherry G. Blick Art Materials Rep
over a year old

Thank you for the honest feedback. We are very sorry that the issue with your order was not addresses promptly and to your satisfaction. We do hope we can provide better service to you in the future. Please look for a private message from us. Again, we are very sorry for the missed opportunity to serve you.

Virginia
1 review
7 helpful votes
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I always really liked this company until I found they were using spyware on their web site. This means that items you look at show up as ads on other sites, and is very creepy. According to their own web site:

"This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website."

Date of experience: May 31, 2016
Sherry G. Blick Art Materials Rep
over a year old

As stated in our phone message to you, online remarketing is an industry standard for online retailers. It is done by very large online retailers and small ones as well. We worked with Google for remarketing, which is a reputable company. We do not collect any personally identifiable information. We do state in our privacy policy our practice and give you a means to opt out of Clicktales. Web analytics collects and analyzes data about how visitors use this website, but we do not use this information to identify or contact individual users nor do we supply any data that could identify individual users to a third party. A link to Security and Privacy information is found on every page of our website.

New Jersey
1 review
4 helpful votes
Follow Avis M.
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I have ordered several times at Dickblick.com during the Covid-19 Pandemic. I received my purchases before the actual shipping date. I received all items. They did not price Gouge as other major art stores did during the pandemic. I highly recommend this Company for your art supplies. They do have competing prices compared to other suppliers. Thank You Dickblick.com.

Date of experience: July 27, 2020
Sherry G. Blick Art Materials Rep
over a year old

Thank you so much for the review! We truly appreciate your kind words, and your business.

Canada
1 review
5 helpful votes
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I have an 8 year history of frequent orders with DickBlick. Best service, huge inventory and BY FAR the best prices. Most Canadian art stores are so bad that I have no choice but to order from DickBlick. And I pay the 100$ Fed Ex happily because it is still way cheaper than doing a Canadian order. For example, the awful Prismacolor Premier pencil sets cost 3 times more almost everywhere else. Frankly, there is no close second and I would be stunned to hear of professional artists ordering from anyone else.

Date of experience: November 22, 2018
Sherry G. Blick Art Materials Rep
over a year old

Thank you so much for the great review! We appreciate your business and hope to serve you again.

India
5 reviews
12 helpful votes
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I am not satisfied dickblick.com products. Before one week I purchased some paint from this site for glass painting. But I got the old stock paint so I cannot paint on the glass and the paint is not fixing in to the glass. I checked the expiry date but they did not mention the expiry date on the bottle. After the checking I tried to call many times but they did not give good response.

Date of experience: September 4, 2014
Connecticut
19 reviews
43 helpful votes
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FedEx Smartpost
March 20, 2021

They ship the slowest possible method, despite charging for shipping. Their shipping page makes you think it will ship FedEx Ground, which is absolutely not the same as SmartPost. You will wait an extra week and Usps will probably misplace your package for a month.

Date of experience: March 20, 2021
Oregon
1 review
3 helpful votes
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Went to get my school kit and they said they were sold out but they had all the individual items. I said OK but can I still get the student kit price just without it all taped together and they said no. Whats the difference? Why wouldn't you provide good customer service and honor the price I had on my class coupon? Wont be going here anymore.

Date of experience: October 4, 2014
Florida
1 review
1 helpful vote
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Having had several years experience ordering from Blick, I can give them a solid 5 stars. Always willing to help, accepts and /or replaces items as appropriate. And helpful & polite on the phone. (This is a 2 way street). Store employees are similarly friendly and helpful.(Tampa Store). During covid they are wiping down frequently touched surfaces at 2hour intervals. Prices are usually excellent so I check their website before anyplace else. I AM a Blick preferred customer and recommend it for savings at brick and mortar locations.

Date of experience: March 20, 2021
California
1 review
7 helpful votes
Follow Jenn R.
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Do NOT try and order a gift for someone else from the webpage.
After paying for expedited shipping, my order was held because
It was shipping to a different address. Apparently this is a red flag for
Them ( because no one buys art supplies as gifts?) My shipping time
Increased by several days as they "held" it past the ship out time.
A birthday present will now be late, and they were EXTREMELY rude and condescending on the phone and offered absolutely no solution to fix the issue they caused.

Date of experience: November 7, 2014
Sherry G. Blick Art Materials Rep
over a year old

Our records indicate that your order was placed on 11/7/14 with an original estimated delivery date of 11/13/14. You selected FedEx@home for delivery which can be a quicker delivery method however it is not an expedited service and processing of these orders may still take up to two business days. While there may have been a slight delay while we made the security check, your order was still processed on time and the tracking indicates the order was delivered on 11/12/14, a day ahead of schedule. We appreciate your feedback and do apologize for any inconvenience that this anti-fraud measure had caused for you.

Illinois
3 reviews
0 helpful votes
Follow Lucia F.
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Great acrylic paints- even the ones Blick acrylic paint 2 oz. Brand, they do their job perfectly- and what I like the most of the Blick 2oz is the variety of hues they offer.

Date of experience: October 14, 2022
Virginia
1 review
2 helpful votes
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Brilliant!
January 31, 2019

I'm a budding artist and have bought a some stationery and now some painting supplies, some big names and some Blick brands. I am not disappointed, it's nice buying some small things for less than a buck a pop. 1oz cups? I don't need two dozen of them Amazon, I just want one! Haha! Prices are good, too, didn't need to spend an arm and a leg for just a buncha 6B pencils.

Along with those pencils, I purchased a dip pen, ink, some gouache, brushes, some sketchbooks, etc, and they all shipped just fine. I must admit, shipping is sluggish, but I am very patient. It's nice to come home to a cute box with everything I ordered, packaged with care.

I noticed how much they get bashed with bad, grumpy reviews (rarely positive,) I thought I could chip in my good experience.

Date of experience: January 31, 2019
Sherry G. Blick Art Materials Rep
over a year old

Thank you for the 5 star review, Steve. It's been our pleasure and we hope to provide you a lot more of those cute boxes in the future!

Overview

Blick Art Materials has a rating of 3.1 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blick Art Materials most frequently mention and art supplies. Blick Art Materials ranks 3rd among Art Supplies sites.

service
31
value
33
shipping
32
returns
18
quality
31