• Jackson's Art Supplies

Jackson's Art Supplies

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Overview

Jackson's Art Supplies has a rating of 4.27 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. Jackson's Art Supplies ranks 6th among Art Supplies sites.

  • Service
    9
  • Value
    8
  • Shipping
    9
  • Returns
    5
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Jackson's Art Supplies?
Top Positive Review

“I don't usually write reviews but...”

May J.
7/24/22

I'm so impressed by the service. I received my order the next day with a 1 hour delivery slot so I knew when to be at home. Not only was the packaging recyclable, but it was also really well protected so my materials were in perfect condition (sometimes I find that eco-friendly packaging comes at the expense of a few battered items- not this time!)

Top Critical Review

“This company stole my money”

Ed P.
4/14/22

I placed an online order for Collect+, but was told I chose the "incorrect" postage option, so the order was returned to them and is now lost in Hermes limbo. As a customer, how am I supposed to know what the incorrect & correct options are, and why on earth does their checkout flow let users choose the "incorrect" postage option? It's now been over a month since I placed the order and I've received neither a replacement order, or a refund. Avoid this company, they're an absolute disgrace.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user mayj47
1 review
0 helpful votes
July 24th, 2022

I'm so impressed by the service. I received my order the next day with a 1 hour delivery slot so I knew when to be at home. Not only was the packaging recyclable, but it was also really well protected so my materials were in perfect condition (sometimes I find that eco-friendly packaging comes at the expense of a few battered items- not this time!)

Products used:
Gesso panels, paints

Service
Value
Shipping
Quality
Thumbnail of user sandb7
1 review
0 helpful votes
February 27th, 2023
Verified purchase

J'ai passé 6 commandes en tout, j'ai reçu les 5 premières en 1 semaine et la dernière ça a pris presque 1 mois. C'est resté bloqué à la douane pendant plus de 15 jours, sur le suivi du colis ça ne bougeait plus! On m'a ensuite demandé de payer des taxes additionnels et jackson's art m'a remboursé.

Service
Shipping
Quality
Thumbnail of user scottc843
4 reviews
4 helpful votes
March 15th, 2020

I've been buying from Jackson's for around three years now. First colour pencil supplies, then later watercolour paints and supplies and now oil paint and accessories.
In all that time I cannot find a single fault to bring up.
Delivery time in the UK is pretty fast. Almost always faster than predicted. And there packaging is efficient and recycled/recyclable.
The site is user friendly and easy to navigate and the shopping system a breeze.
If you are an artist it is definitely worth checking out- if you're an art content provider even more so as they do affiliate deals too.

Thumbnail of user edp283
1 review
1 helpful vote
April 14th, 2022

I placed an online order for Collect+, but was told I chose the "incorrect" postage option, so the order was returned to them and is now lost in Hermes limbo. As a customer, how am I supposed to know what the incorrect & correct options are, and why on earth does their checkout flow let users choose the "incorrect" postage option? It's now been over a month since I placed the order and I've received neither a replacement order, or a refund. Avoid this company, they're an absolute disgrace.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aliciaj139
4 reviews
10 helpful votes
July 29th, 2020

Is there any problem with shipping time? Been waiting for too long, I guess. I'm not in the UK, so I'd like to know how I can find out where my order is. I called to our post office, they say there's no parcel, but the email I received from Jacksonsart claims that the order has arrived. Looks like it's not true.

Thumbnail of user lisaf2038
1 review
2 helpful votes
July 16th, 2022
Verified purchase

Jackson's Art are an online art supplier - although they do have a shop as well in London.

I always go to Jackson's first - because when i've had the time to shop around in the past they've always had the best choice and prices, for the things I tend to buy (linocut stuff, oil painting and watercolour supplies). Very satisfying to use up reward points every now and then as well! I ordered yesterday and today the materials have arrived, beautifully packaged in eco friendly packaging and card... absolutely faultless service. Also love that they often use DPD who are super helpful in letting you know when they're going to arrive! Great website too - loads more product info on their blog as well.

I am an art teacher and part time artist and shop with Jackson's pretty much every month.

Tip for consumers:
If you're looking at colours on their website, click on 'view whole product range' as its much quicker to select a whole lot of paint that way (although can be too tempting!!)

Products used:
Tissue paper, Gamsol, oil paints, Schmincke lino print medium, graphite pencils

Service
Value
Shipping
Quality
Thumbnail of user lovingt
5 reviews
0 helpful votes
October 17th, 2020

Love shopping here. The experience is amazing and the products rich range makes it my #1 place to go for new art materials.

Thumbnail of user jonnym38
1 review
0 helpful votes
July 20th, 2022

I am currently working on a few pieces for a show and suddenly realised I had run out of a colour I urgently needed. I ordered yesterday and it's already here. Thank you so much Jackson's. Life savers!

Tip for consumers:
Honestly, so many products, genuinely don’t think you can find more anywhere else

Products used:
Jackson’s Acrylic

Service
Value
Shipping
Returns
Quality
Thumbnail of user pw221
1 review
1 helpful vote
July 11th, 2022
Verified purchase

I've purchased some oil paint from Jackson's. It was great to be able to choose that I wanted vegan products.

Pricing is very competitive and the order arrived neatly packed.

This is my third purchase from them and won't be the last based on my experience.

Products used:
Oil Paint

Service
Value
Shipping
Returns
Quality
Thumbnail of user yoursecondlife
1 review
0 helpful votes
November 22nd, 2023

Came delivered, the box was open and 2 items taken/stolen out of a set of 12, there were only 10.never again!

Thumbnail of user jop129
5 reviews
1 helpful vote
March 2nd, 2021

Toe jacksonsart has become a home-like online place where i regularly come for light shopping and pleasant time-spending.
Recommend this store to anyone interested in arts and stationery

Service
Value
Shipping
Quality
Thumbnail of user garyt768
2 reviews
6 helpful votes
August 26th, 2022

I love Jackson's own brushes! The watercolour painting brushes that I use are excellent quality and very affordable.

Products used:
Artist Brushes

Service
Value
Shipping
Returns
Quality
Thumbnail of user danielf1470
1 review
0 helpful votes
August 31st, 2022

Since discovering this amazing online shop I would highly recommend and purchase again with them. Thank you Jackson's Art Supplies!

Thumbnail of user janea608
1 review
0 helpful votes
July 18th, 2022

I wouldn't shop anywhere else. Jackson's always have what I need, plus they have lots of helpful information and product reviews on their blog. My orders always arrive quickly and I love that their packaging is eco friendly.

Service
Value
Shipping
Returns
Quality
Thumbnail of user imperialb2
3 reviews
1 helpful vote
November 18th, 2020

This is such a great source for art learners and those who only are starting out and look for good prices and high quality products

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4.3
15 reviews
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