Overview
Diamondere has a rating of 4.8 stars from 3,074 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring and great experience. Diamondere ranks 1st among Diamond sites.
Instant Feedback
Diamondere delivered the ring on time. The customer service is responsive and fast. This is my second purchase with them. They followed up while waiting for the jewelry not only about the status,
Of the ring itself, but about the delivery day.
My ring is beautiful and is exactly what I ordered. It sparkles with the natural stone and gold. I love it!
Diamonderes service has been excellent. They care that you are happy with your purchase. They are a family owned business and make you feel apart. Thank you Diamondere for making my experience a pleasant one!
Plenty of options to choose from, which made the experience special. I ordered the ring with inscription and it arrived perfectly as described & pictured just 16 days later. The size was spot on and the box it came in looked beautiful and of quality. My girlfriend now fiancee was delighted with its appearance.
Can honestly say I am very well pleased with this purchase. Much better than buying a ring over the counter at a retail shop.
I was very nervous buying a ring, not seen in person. I sent multiple questions and asked for several mock up photos. Customer service was outstanding! We received the wedding band with the issues and absolutely love it!
Overall the experience was excellent. The design process that I chose went well and I am very impressed and happy with my purchase. E-mail communication was excellent and prompt. The piece was a thank you to my wife for her birthday and for taking care of me post surgery. She was very pleased and I could have not made a better purchase local. Highly recommend this company. Will look to purchase more in the future.
Amanda was amazingly friendly and helpful throughout the whole process. From simply verifying the metal and ensuring it was what I wanted to keeping me updated all along the way. It is an absolutely gorgeous ring and setting and I am so pleased with how it turned out!
My experience with Diamondére was great all around. I requested different stones for a design available on the website and they were able to accommodate and make changes, until it was exactly as I envisioned it. The whole process was very transparent, including multiple images of the design and changes in stone size.
I could not be happier with the outcome and already placed another order for a ring for our 15 year anniversary.
This sapphire wedding ring is exactly as described—the stunning brilliance and elegant design exceeded my expectations! The vibrant blue stones are perfectly set, catching light beautifully. Craftsmanship is outstanding with flawless finishing touches. Delivered quickly in exquisite packaging, this timeless piece symbolizes our love perfectly!
2nd ring purchase for me, they even made free alterations to the first one. Couldn't be happier, the customer service is top tier and they provide a high quality product at very reasonable prices. Almost forgot to mention how quickly they get your order out!
I received both rings I ordered for my wedding the day before our wedding and were exactly as described on the website. We are very happy with the looks a quality of both rings. I would definitely order from Diamondere again.
The customer service was absolutely fantastic and far exceeded my expectations. I appreciate that an actual person reached out to me after I submitted my order to verify information that more often than not should be verified- like the ring size, if I was sure I didn't want engraving, and the shipping address with the suggestion to ship to work. I highly recommend diamondere to everyone.
The ring in ordered for my wife was beautiful. Knowing the issues with emeralds (jardin, large color variances), I wanted to see the stone first to be sure I got what I wanted. Diamondere sent over detailed pictures and videos to get my approval. They also let me know that they weren't happy with the way it was coming out, so they had to rebuild it. The only issue was that it took a couple of weeks longer than expected. Otherwise, a good experience and I got what I expected. The color and quality of the emerald were perfect.
We received our order as promised and what was the most incredible part of this whole process was the communication by your customer service personnel. I wish all merchants could use you as their guide to keeping customers informed. Very impressive.
I ordered the ring prior to a deployment, and I realized that even with expedited shipping, it would not have made its way on time. They expedited shipping of the Ring (at no additional charge, thank you!) so that it would get there prior to me deploying. My new fiance loves the ring. Thank you very much! Good business practice and I will be doing business with you again.
We had a great experience! Another jeweler fell through, so my fiance and I had to place a new order somewhere else and we found Diamondere. I was nervous about ordering from an online retailer, but we found a design we loved and were able to customize the center stone to be a non-diamond gem, which a lot of other jewelers didn't provide options for. We ordered expedited delivery, but when Diamondere thought it may be running behind in the setting part of the process, they refunded what we paid for that, and it still ended up arriving a few days before the end of the expedited window! When it arrived, it was absolutely perfect with great clarity and a strong setting. Exactly what we expected when we ordered. Price was great too! 😊
It was an absolute pleasure to deal with Diamondere. The service was excellent and the communication was good, open and transparent. The craftsmanship and attention to detail is amazing! The ring is absolutely beautiful and exactly what I was looking for!
It's very easy and fast to pick and choose what ring tou desire and they will follow up on your purchase to add security on the transaction. I really like my experience which why I'am a costumer for life now.
My overall experience was great, there was just some concern on the final product as it varied from the depicted product on the website. The staff was great about assisting with making it right, and I greatly appreciate their help.
Your ring design was a very special part of my surprise engagement to my girlfriend. I proposed at a local See's Candies store by placing the ring inside the chocolates display case with a sign pointing to it that read: "Have you tried this treat?". The stones in the ring represent her favorite colors: green and purple. Everyone who has seen the ring has commented on it's beauty and sparkle. It made for the "sweetest" day as she said YES!
I found a ring that wasn't cookie cutter or run of the mill. It was ordered, built and deli red earlier than expected. My future wife was absolutely stunned at the beauty of this ring. You have earned my future business. Thank you for making this the most awesome experience for both of us!
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.
How do we know? Because we have been supplying to these brands for decades!
CREDIBILITY
We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping
CERTIFICATION
Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.
CONVENIENCE
The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.
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- Newark, CA, United States
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Business History
Diamondere was founded by two cousins who are offering public access to their family's 122-year legacy of exquisite jewelry design. Their family started out as exclusive designers for celebrities, dignitaries and Royals, specializing in customized jewelry only. Later generations were then groomed in mass-producing fine jewelry for the global audience. Even today, their fathers travel the world to source the best gemstones, anticipate jewelry trends and create world-class designs.
CONTINUING A LEGACY
They were always intrigued with the intersection of technology and the art of jewelry manufacturing. At the time, little did they know that one day this would lay the foundation for Diamondere. After graduation, the cousins took other business jobs and later discussed the possibility of developing an affordable jewelry website. They wanted their e-commerce fine jewelry platform to eliminate the middlemen by offering direct purchase from the family's manufacturing units and enable end-to-end customization for any customer. This venture would synergize the made-to-order and mass production expertise, which has been carefully nurtured and handed down by generations.
CUTTING EDGE TECHNOLOGY
The cousins embraced and developed technological innovations like 3D printing, Computer Aided Design (CAD) and 3D videos for the buyer to seamlessly customize any design using colored diamonds, gemstones and precious metals, to match their budget and style. In addition, customers could also work with the Diamondere Design Team to submit their own creations for manufacturing.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members