Diamondere has a rating of 4.8 stars from 3,049 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring and great experience. Diamondere ranks 1st among Diamond sites.
The bracelet is beautiful and just as it was pictured - I would only have one small negative - the latch is a bit difficult to latch - Almost lost it the first day I wore it, I fell off my wrist. Seems that I did not have it completely latched. Not so easy, Aside from that part it's perfect and I love it. Will buy my next piece from you
Gotta say, I was skeptical. I had read some disparaging things about Diamondere's delivery policy. Items were being delivered late and well past the important wedding or proposal date. This was really scary for me, but I took the chance. Turned out great! I made the order and had immediate communication throughout the whole process. Order delivered on time, only one day late, but it was no big deal. I thought it was cool that the company asked me for details about my fiance to understand why he wanted that type of ring. Cool touch!
The ring did not look 100% the way it appeared online. It was a 3D geometric ring and had very cool raised edges. The real thing wasn't quite as sharp and defined. I give it an 8/10. I know each piece is made to order, so I guess it'll never look exactly like the picture. My fiance is very happy with it, so that's great!
The ring is beautiful. The London blue topaz is a little lighter in person than shown online. Also my order was delivered almost a month later than the original arrival date due to quality issues, which I can appreciated but I wasn't notified until I reached out to them, since I was trying to plan an engagement. Would order from here again but maybe a piece that wasn't time sensitive and definitely fur the er in advance.
Unfortunately my wife didn't like the jewelry and I had to return it but the customer service helping me along the way was great and I was able to follow their instructions with constant communication. They made everything easy!
I appreciate how I was kept updated about everything including time of delivery so that i'd he home to sign for it. The ring itself is beautiful and I can't wait for my fiancee to see it on our wedding day. Thank you so much!
Laying eyes on these rings for the first time was quite an emotional experience. They have a soul, an essence to them, which clearly speaks of the care that went into their crafting. She hasn't seen them yet, just me, so I'm really looking forward to the moment. Thank you, Diamondere, this is going to be so good!
I absolutely love the ring, love the packaging, and the immediate follow up after placing my order. My only complaint is the shipping/delivery date changed multiple times, however please that they took the time to make sure the ring was perfect before sending it.
I received a nice pair of earnings, but they are different than what I ordered. I was told that sometimes customers get "upgraded". They ended up being a totally different style of earrings. Again, nice earrings, but not what I had purchased and am a bit disappointed that I would get "upgraded" without any prior communication to ensure I was good with this.
I could not be more pleased with my experience with Diamondere. The ring that I received was absolutely beautiful, and it is obvious that the company takes a lot of pride in its work. I received emails from them every step of the process making sure that I was satisfied. I will definitely be ordering from them again should the occasion arise.
Experience was great other than the delivery process. I was sent the wrong tracking number for UPS by Diamondere and when I tried to track it, UPS told me the deliver address didn't match the address I gave them, which caused quite a bit of consternation as you can imagine. Eventually, I was given the correct tracking number by Diamondere but not without multiple unanswered calls and emails.
I purchased a ring that fell apart and paid to have it "fixed" by your company. When it returned it looked good and I was assured it had been checked by the Jeweler. It then fell apart again. When I shared that I would be giving negative feedback it was offered to be remade at no charge and it looks great. I hope it is still real stones as a local jeweler will confirm. If the stones are actual stones then my reviews will be greatly positive. The only thing I wish is that I did not have to get upset and this is how I was treated in the first place. It was only an $800 ring and it was going to cost me $120 the first time until I got upset and it was changed to $60.
The ring is amazing as previous ordered other rings. The only thing I'm not super happy about is where the diamonds end and bottom of gold ring starts. It looks very weird to me and I received same comments. There should have been some transitions and from end to start so that it looks pleasant to the eye.
I love my ring. I ordered the Lucy Men's ring with Heirloom rubies. The Rubies are very bright and beautiful. The ring all together fits amazing and looks great! I would definitely feel comfortable shopping here again for any future jewelry.
What a wonderful company! They helped me immensely, throughout the sizing and ordering process. They kept me posted as they created a custom piece for my man. I was so anxious, and that helped so much! Finally, they delivered ON TIME; and it's the prettiest men's ring that I've ever seen!. Love this company! I will be a returning customer,for sure👍😁
This was my first expensive jewelry purchase for myself. I saw it online and had to have. It is truly the most beautiful ring I have seen. I opted for the 2 caret London Blue Topaz in gold. The craftsmanship is beautiful and sturdy. As expected It is gorgeous!
We ordered my daughter's class ring from Diamondere. She loved that she could basically customize the perfect ring for herself. When it arrived, after thorough communication from customer service, my daughter was in awe. The ring is gorgeous. The presentation made her feel very special. This experience was above and beyond our expectations. We will definitely be turning to Diamondere for future important jewelry purchases.
Over all it was a good experience. My only complaints are that once the ring was sent for certification I was no longer able to track in through the app, and shipping was delayed. My payment for expedited shipping was refunded due to the delay; however, I was offered a service (expedited shipping) that was later denied causing me to adjust plans on my end.
On January 31,2025, I retired as a law enforcement officer after 30 years of service. I met my wife prior to becoming a police officer and she has been by my side the entire time. Upon our retirement, and I say our because there were many sacrifices she made throughout my career, taking care of me and our family.
I chose the specific ring after an extensive search on the internet for something representing the Thin Blue Line, which law enforcement uses as their slogan. I believe the ring matched what I was looking for, which included the choice of sapphire gemstone to represent the blue. We are extremely pleased with our purchase and were very impressed with the quality of workmanship put into the ring especially with what it represents.
Customer service was impeccable communication by email and phone. I would highly recommend this company.
While using the website to get a ring custom made it was a smooth and streamed lined process. Unfortunately there were some delays, but emailing them they remained in consistent contact letting me know and updates and air mailed me my ring and got it the next day
I was looking around for a vintage style engagement ring for my fiancé, soon to be wife. I could not find many options that met this style especially anywhere near this price. I was surprised to find the ring shipped to me so soon and couldn't be happier. Would recommend though I would have like to see more of the styles with the option of amethyst accent stones but everyone around me agrees this was the right choice.
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.