Diamondere has a rating of 4.8 stars from 3,053 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring and great experience. Diamondere ranks 1st among Diamond sites.
I used this ring to propose to my girlfriend. It was perfect- she absolutely loves it. No scratches or marks. It was in great condition. Diamondère provided a ring with genuine care, crafted with precision to be just as I ordered it.
My 20th wedding anniversary diamond ring was absolutely STUNNING and paired PERFECTLY with my wedding set! Customer service was top notch as well and they were greatly appreciated. We will definitely be using them again for future jewelry purchases! I am a very happy girl with a very sparkling finger.
Our rings came super fast in such beautiful packaging. They turned out even better than expected. Will definitely buy more rings from them in the future.
I was very nervous buying a ring, not seen in person. I sent multiple questions and asked for several mock up photos. Customer service was outstanding! We received the wedding band with the issues and absolutely love it!
I appreciate the willingness for the team to work with you to get things right. I've not yet gifted the ring I purchased, so I potentially could have more back and forth, but I'm happy how it turned out!
Overall the experience was excellent. The design process that I chose went well and I am very impressed and happy with my purchase. E-mail communication was excellent and prompt. The piece was a thank you to my wife for her birthday and for taking care of me post surgery. She was very pleased and I could have not made a better purchase local. Highly recommend this company. Will look to purchase more in the future.
This sapphire wedding ring is exactly as described—the stunning brilliance and elegant design exceeded my expectations! The vibrant blue stones are perfectly set, catching light beautifully. Craftsmanship is outstanding with flawless finishing touches. Delivered quickly in exquisite packaging, this timeless piece symbolizes our love perfectly!
The ring is even more beautiful in person. My fiance and I both love it. We may need to have the size adjusted, which I am concerned about because no directions came in the box for returns/resizing, etc
We received our order as promised and what was the most incredible part of this whole process was the communication by your customer service personnel. I wish all merchants could use you as their guide to keeping customers informed. Very impressive.
Diamondere delivered the ring on time. The customer service is responsive and fast. This is my second purchase with them. They followed up while waiting for the jewelry not only about the status,
Of the ring itself, but about the delivery day.
The customer service was absolutely fantastic and far exceeded my expectations. I appreciate that an actual person reached out to me after I submitted my order to verify information that more often than not should be verified- like the ring size, if I was sure I didn't want engraving, and the shipping address with the suggestion to ship to work. I highly recommend diamondere to everyone.
I received both rings I ordered for my wedding the day before our wedding and were exactly as described on the website. We are very happy with the looks a quality of both rings. I would definitely order from Diamondere again.
2nd ring purchase for me, they even made free alterations to the first one. Couldn't be happier, the customer service is top tier and they provide a high quality product at very reasonable prices. Almost forgot to mention how quickly they get your order out!
Your ring design was a very special part of my surprise engagement to my girlfriend. I proposed at a local See's Candies store by placing the ring inside the chocolates display case with a sign pointing to it that read: "Have you tried this treat?". The stones in the ring represent her favorite colors: green and purple. Everyone who has seen the ring has commented on it's beauty and sparkle. It made for the "sweetest" day as she said YES!
I ordered the ring prior to a deployment, and I realized that even with expedited shipping, it would not have made its way on time. They expedited shipping of the Ring (at no additional charge, thank you!) so that it would get there prior to me deploying. My new fiance loves the ring. Thank you very much! Good business practice and I will be doing business with you again.
My ring is beautiful and is exactly what I ordered. It sparkles with the natural stone and gold. I love it!
Diamonderes service has been excellent. They care that you are happy with your purchase. They are a family owned business and make you feel apart. Thank you Diamondere for making my experience a pleasant one!
We had a great experience! Another jeweler fell through, so my fiance and I had to place a new order somewhere else and we found Diamondere. I was nervous about ordering from an online retailer, but we found a design we loved and were able to customize the center stone to be a non-diamond gem, which a lot of other jewelers didn't provide options for. We ordered expedited delivery, but when Diamondere thought it may be running behind in the setting part of the process, they refunded what we paid for that, and it still ended up arriving a few days before the end of the expedited window! When it arrived, it was absolutely perfect with great clarity and a strong setting. Exactly what we expected when we ordered. Price was great too! 😊
It's very easy and fast to pick and choose what ring tou desire and they will follow up on your purchase to add security on the transaction. I really like my experience which why I'am a costumer for life now.
Great quality ring, exactly what I ordered and expected. The customer service was stellar and I was informed about every stage of the process. Excellent online purchasing experience for such a meaningful and valuable purchase.
I found a ring that wasn't cookie cutter or run of the mill. It was ordered, built and deli red earlier than expected. My future wife was absolutely stunned at the beauty of this ring. You have earned my future business. Thank you for making this the most awesome experience for both of us!
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.