My experience was very pleasant. Had no problems at all.
Two thumbs up! My transaction was super smooth, as it should be. Highly recommended.
It's been very pleasant to shop in dhgate.
All my requests were accepted.
I've purchased a variety of merchandise and had 100% satisfactory experiences.
Quality product received in only 16 days from order date. What else can I say. Excellent!
It wS exactly as described in the ad. Came fairly fast to my post office. Good job dhgate.
Luv the item fast shipping. Looking forward to doing business again
Transaction is very fast and easy.
I made the purchase it was pure pleasure.
Great communication and price from seller with super fast delivery!
Representative really helpful. Fast and help me in a nice way. Thank You!
I'm very pleased with your items and price. I'ts all good. Thank you.
Great experience, very fast response, help get the problems solved quickly.
Please stay away from Dhgate. You will never see your product.
Dear sylvia B.
We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out. Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution.
Thank you so much for your cooperation and have a wonderful day!
Regards,
Cess
Dhgate Customer Service
One or two items arrived late but, once I received them, most have not disappointed.
Fast shipping, kind sellers, and an easily operable website.
Great prices, easy to use, wide variety in selection
Overview
DHgate has a rating of 2.8 stars from 6,947 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DHgate most frequently mention customer service, tracking number and credit card. DHgate ranks 809th among Electronics sites.
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- Beijing, Beijing, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi T,
We checked your order, this was already closed as there were no disputes opened within 30 days after your order was completed.
We suggest that you send a message to the seller and negotiate on a resolution. If they agree on a refund, please ask him to leave a message for you saying 'I agree to refund you $***'. Once the seller agrees, send us a screenshot then you can contact us again and we will arrange the refund for you. If they dont agree to refund, we cannot operate for you too.
If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com