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  • DealsMachine

DealsMachine

Overview

DealsMachine has a rating of 4.26 stars from 369 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealsMachine most frequently mention customer service, good quality, and mobile phone. DealsMachine ranks 285th among Wholesale Clothing sites.

  • Service
    129
  • Value
    120
  • Shipping
    124
  • Returns
    77
  • Quality
    115

Proactively asks for customer feedback

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
26
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What reviewers want you to know

Positive highlights

  • They are great with the customer service and always respond fast to any problems or concerns you have.
  • I have had my share of problems with deals machine, but they corrected the situation as best they could.

Critical highlights

No critical highlights yet

How would you rate DealsMachine?
Top Positive Review

“Great App!”

Mayra A.
6/6/23

I really love DealsMachine, is so easy to work with and so helpful. If you are looking to start Wholesaling this is the best app that you can get to start being financially free.

Top Critical Review

“I bought a tablet”

Carissa S.
6/11/20

I bought a tablet who started having problems very quickly almost without being used because it was pain in the as. Until it died. They had been 90 days and honestly not worth what it would cost to drive to the post office and ship it back. What irritated me the most they deleted the negative feedback i wrote on the site and they replied asking for photos and asking the same things. Do not waste your time and your money.

Reviews (369)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (56) deals machine (20)
Thumbnail of user mayraa93
1 review
0 helpful votes
June 6th, 2023

I really love DealsMachine, is so easy to work with and so helpful. If you are looking to start Wholesaling this is the best app that you can get to start being financially free.

Thumbnail of user carissas26
2 reviews
14 helpful votes
June 11th, 2020

I bought a tablet who started having problems very quickly almost without being used because it was pain in the as. Until it died. They had been 90 days and honestly not worth what it would cost to drive to the post office and ship it back. What irritated me the most they deleted the negative feedback i wrote on the site and they replied asking for photos and asking the same things. Do not waste your time and your money.

Thumbnail of user georgeo28
1 review
2 helpful votes
March 27th, 2016

I have made several orders from Dealsmachine and the products always arrive in good condition within a reasonable time. They have various shipping options. The products I have bought include an MStar phone which turned out to be great, even though I had never heard of that brand before, and at a very good price.

I've had some minor issues on a couple of occasions, but their customer service always replies within 24 hours and have solved everything. I would happily use their site again.

Service
Value
Shipping
Quality
Thumbnail of user alexp565
1 review
0 helpful votes
April 6th, 2020

I tried this app for about 2 months. Really disappointed with it. The mailer templates were mediocre with little customization available. Basic plan was like $50/month and $1 per mailer. Bad customer service. Misleading auto-renewal features built in to charge you some extra $$$ and no refunds :)

Tip for consumers:
Don't use this app. IF you do try it out, make sure to cancel your "free" trial at least 48 hours in advance or they will try and charge you full price for the next month.

Products used:
I used their desktop and mobile app.

Service
Value
Returns
Quality
Thumbnail of user zackf12
1 review
1 helpful vote
March 22nd, 2016
Verified purchase

I decided to order the MJX X101 drone from dealsmachine! Not only did they hook me up with a great price relative to everyone else (in fact it was much cheaper than other companies), they also we're very helpful in getting the package shipped to me quickly, and had quick response time as regards to customer service! Product came in perfect condition as shown on the website!

Highly Recommended for good deals and good products!

Service
Value
Shipping
Quality
Thumbnail of user vikkia4
1 review
0 helpful votes
September 26th, 2018

I would never buy from this company again, i have emailed them several times regarding a faulty product, they reply with a generated no reply email giving you a ticket number, then nothing else. They also give you a link to click on to see how your complaint is going, and clicking on it takes you to a none existing site. Very cross...

Thumbnail of user dimak7
1 review
0 helpful votes
June 30th, 2016
Verified purchase

Dealsmachine is one of my favourite sellers, through the years (4 or 5 i think) i buy mostly electronic devices (2 mobile phones, mp3 car player etc)
It is usually slightly cheaper than the competitors, the support is very good and friendly, when i had some problems with my purchases they always responded and refunded ASAP
Overall it is very pleasant experience. Thanks

Thumbnail of user amelae
1 review
0 helpful votes
June 15th, 2019

Only One Star because my understanding is they have ceased trading. Website has been 'down' for 80 days.

Thumbnail of user kaseyb6
1 review
1 helpful vote
May 22nd, 2016

I've bought from deals machine a couple of time and it was a good and honest transaction, it may take a while to receive your product since it ships from another country, but they do offer tracking and insurance so you will definitely get your item. Plus the DM points is a definite bonus. In less than 3 months ive spent about $70 bucks with DealsMachine and am planning to spend more because they have the Best Prices and just about every item you could look for, for sure,, Deal Machine is the Best! (Kasey)

Tip for consumers:
Great site

Service
Value
Shipping
Returns
Quality
Thumbnail of user louisc40
1 review
1 helpful vote
January 25th, 2016

"I order my MXIII M82 android TV boxes and I could not believe how fast they were shipped and arrived. After a easy verification as a security measure to prevent me from fraud they were packed up and shipped promptly. The boxes were as advertised and perform well. I was so happy that I ordered more without hesitation 6 days ago and thru DHL tracking expect them by tomorrow on the next day.
Very happy customer.:-)"

Thumbnail of user salvatoreb19
1 review
3 helpful votes
March 16th, 2016

After the review that I wrote on this site about my faulty tablet Honda, Dealsmachine decided to give me a refund realising my genuine complaint. I appreciate their prompt action and I'm very glad about the end of this unlucky purchase, I'd like to say a great thanks to this site and to Dealsmachine and to encourage other people to buy from this company. Definitely I've been just unlucky. All the best.

Thumbnail of user matw12
1 review
1 helpful vote
January 9th, 2016

I was recommended to Dealsmachine by my friend who had bought a few items, I decided on the Onda V919 Air Tablet, it took quite a while to get to me as it was out of stock, but Dealsmachine kept me up to date regularly and gave me a tracking number. When it arrived i was absolutely delighted, it was much better than I could have imagined - I can play Fallout New Vegas (Medium settings) very smoothly, something that I certainly didn't expect. For my first shopping experience, I cannot complain at all, thank you!

Thumbnail of user gennaros
3 reviews
5 helpful votes
October 6th, 2015

I ordered a tablet and other accessories on September 14, to date I have not received anything and you do not respond more tickets.
First they say that making a partial shipment, then tell me to wait for the tablet to be provided by the manufacturer (on the site was listed in stock), the tacking of the partial shipment is stopped from September 22.
I made a complaint to pay pal.
I suggest you do not order from this seller.

Tip for consumers:
They are much worse than what I think. They did refund of postage ($ 44.83), but they did refund what I paid for the order ($ 295.38). On their website, the order of $ 295.38 is seen as refunded: they are liars. I turned the dispute into complaint with paypal. DO NOT BUY FROM THEM.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dealsmachines
Dealsmachine S. – DealsMachine Rep

Dear Gennaro.

We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.

We are preparing shipping your order out, but you have opened the case, we have to contact the shipping company to ship it back to us.
And we had contacted you for this issue, would you mind to help us to close it for best solution?

We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution.

Best Regards
Dealsmachine Customer Service

Thumbnail of user johnc1779
2 reviews
1 helpful vote
October 11th, 2018

I used this product with a street team awesome, for about three months! The challenge is the cost of the recurring mailing kills you. Maybe now several months later I can forgo the mail function and just get the owner info and handle my own marketing.

By the way we mailed several hundred owners through the App, ZERO RESPONSE!

Oh and once you cancel your account you lose all of the data! Why? I know because I know idiot business people, ego. If I pay for the data I expect to have access to it.

At the en d of the day I just want the data. I

Thumbnail of user davide130
1 review
0 helpful votes
July 31st, 2016

My favourite reseller from China. Very reliable, only ever had one issue and they gave a 100% store coupon, even though I deliberately skipped the shipping insurance.

Over the years, since 2012 when they were called AHappyDeal, I've bought 7 phone/tables from them. All but one are still working, in various forms (a watch phone did blow it's speaker after a year). I've also bought a lot of trinkets, Arduino shields and the like. Again, never had an issue.

I care about price... They are competitively cheap, but they are good to deal with.

David...

Thumbnail of user terryh75
2 reviews
1 helpful vote
September 17th, 2015

Better customer service returned phone as instructed and that was on June 19 2015 and have not herd a word sent several emails no help still no responce so no money and no phone. In response to original review I am getting my refund so I upgraded them to 3 stars they are getting better still very slow response time but they are trying

Thumbnail of user sibylr
2 reviews
1 helpful vote
May 31st, 2016

Never, ever buy from this company if the order is coming from China - four weeks and still no order. Keep given copy and paste answers (without spell check!). Told 10-25 days and now being told 45 days. As this was meant as a gift for someone having surgery, totally useless now but told I can only get half my money back as I have to pay for return shipping. Unacceptable.

Thumbnail of user dealsmachines
Dealsmachine S. – DealsMachine Rep

Dear Sibyl,
Thanks to you for providing your extremely valuable feedback to us.
We're very sorry for your concerns and issue that you have raised.
Your parcel was shipped out on 2016-05-04, the parcel needs 10-25 business days for delivery without delays, sometiems the package may be delayed due to some fators, please rest assured that it will be delivered later.
Please check at your support ticket for the parcel information.
Best Regards
Dealsmachine Customer Service

Thumbnail of user afyyssa
1 review
0 helpful votes
March 22nd, 2015

I received my second order from Dealsmachine which was a ******* capacity power bank not only good and powerful but also 10 Dollars cheaper than other online sellers. As my first order everything went very well, item as described and delivery was faster only two weeks. I didn't expect to receive it before three to four weeks which is normal from china with flat rate shipment.
I do wish Dealsmachine all the best and success and I give five thumbs up.

Thumbnail of user stevef77
1 review
5 helpful votes
February 4th, 2016

This company took my order on the 5th January for express delivery on an in stock item. Yesterday 3rd February, the item still hadn't been despatched, let alone delivered.

A complete waste of time, now having to reorder the item elsewhere, that I wanted to have for a special occasion.

Ignore it, when they reply here and say the offer or offered a solution, they don't. They simply offer you a completely different product and excuses.

I really do hope these scam artist go out of business.

Tip for consumers:
Avoid this scam website and use a retailer who actually delivers.

Service
Shipping
Thumbnail of user dealsmachines
Dealsmachine S. – DealsMachine Rep

Dear Steve,
Thank your for your message.
I want to extend my sincere apologies for the problems you have experienced.
After you make your payment, we normally need 1-4 business days for handling, please note that the time stated online is just estimated.
I have followed up your case and your order has been refunded. Can you please check our email and reply us?
Thank you very much for your cooperation.
Kind regards,
Dealsmachine Customer Service

Thumbnail of user brinders
1 review
0 helpful votes
July 7th, 2016

This is one of the best websites to buy Chinese electronic goods especially the mobile phones. I have bought 10 times from them in last 15 months and have never ever had a problem. Not only are the products exactly as specified and of very good quality, they are also posted out extremely quickly resulting in a speedy delivery to the UK. Not to mention the gifts I have received in every parcel I got from them. Overall, this is certainly is a very reliable and genuine business. You can buy from them without any hesitation!

Tip for consumers:
Don't forget to check your free DM points that you can spend for buying on the website.

Service
Value
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Quality
Thumbnail of user ianm79
1 review
1 helpful vote
November 27th, 2015

On September 24, I ordered a phone on the Dealsmachine website as a sample. On the day of order it was indicated as being "on stock" and it kept being "on stock" for weeks to come. Yet the item shipped only after more than 1 month on Oct. 27. The tracking number provided wasn't recognized before November 7. Then the item arrived finally in my country, but was blocked another 5 days at the customs due to false value declaration. Customs agents are not stupid. The declared value $16 was so unrealistic for a phone that the customs contacted me, the receiver, to get the proof of payment. Due to this I had to pay the customs a $20 fine for research work. On their website, I can only comment the item - which I haven't tried yet, so I don't want to comment on that.

My review is not totally negative, because a) Dealsmachine answered all my support tickets in a timely fashion (even if the answer wasn't satisfying) and b) the device finally arrived. But there's lots of space for improvement (compared to competitors).

To start, please review your stock administration. I would have simply ordered the yellow version which was only slightly more expensive if I had known that the black is out of stock. Secondly, please inform your customers that the tracking number you stick on the package in China is only recognized once the item reaches Europe (in this case NL). And finally put the correct or at least a realistic value on the parcel, so that it will pass customs without further delay.

Thumbnail of user dealsmachines
Dealsmachine S. – DealsMachine Rep

Dear Ian,
Thank your for your message.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
I have followed up your case and our team has solved it for you in the ticket.
Can you please send us your reply?
Once again we apologize for any inconveniemce we may have caused.
Thank you very much for your cooperation.
Best Regards
Dealsmachine Customer Service

Thumbnail of user peterd99
1 review
1 helpful vote
January 25th, 2016

My new Redmi Note 2 was purchased at an amazing price and has performed perfectly since I got it. Dealsmachine support was very helpful with my questions and solved all problems for me quickly.

I chose the cheapest shipping option to reduce my overall cost and it took just as long as they described it would so I'm happy with my saving.

Have since purchased more items from them and will be purchasing more in the future.

A great catalog of tech items at great prices with reliable delivery and shipping. What more could you ask for?

Highly recommended

Service
Value
Shipping
Quality
Thumbnail of user georgiam14
1 review
3 helpful votes
April 12th, 2016

After receiving a very faulty item I submitted an application for a refund and got ignored for nearly two weeks. So I contacted them again but still no refund and very little response, they just keep telling me to submit all the details of the product on the website. Well I've done that three times already... its been weeks and I'm still waiting to even be properly acknowledged! Stay away from this site, I've lost over $50 and I definitely won't be buying from here ever again...

Thumbnail of user dealsmachines
Dealsmachine S. – DealsMachine Rep

Dear Georgia,
Thank you for your valuable feedback.
We apologize for the late reply and inconvenience caused.
Before we offer the solution, we need the details of the problem so that we can check the issue.
This issue had been confirmed by us and we already refunded on 2016-04-17, please continue your communication with us in your support ticket.
Best Regards
Dealsmachine Customer Service

Thumbnail of user erinh38
1 review
0 helpful votes
April 1st, 2016
Verified purchase

I ordered an unlocked 3G cell phone off of dealsmachine, I was pleasantly surprised at the fact that it only took 20 days to get here (Canada) from Singapore, also, the phone is sturdy, fast, works great! & the best part is, it didn't cost much!, which is awesome!. I would recommend Dealsmachine anyone looking for prompt service and great deals!.

Thumbnail of user abduls44
2 reviews
0 helpful votes
April 15th, 2019

Site is always under construction return item and want give refund most dishonest compay have dealt wit through ebay & paypal

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Dealsmachine S.

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4.3
369 reviews
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