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WHERE can I get a PHONE number to locate my orders?

asked by Richard W. on 12/8/15

13 Answers
Dear Richard,
Thank you for your question.
There is no telephone number there and we are trying to fix this issue.
But you could contact us at http://support.dealsmachine.com/?lang=en, or provide us your order number, we will check for you.
Best Regards Dealsmachine Customer Service
Helpful (0)
Never had a phone number I just contacted them through their site, they were always very helpful. I have ordered from them since reviewing them an r had no problems.
Helpful (2)
Room 201 2nd floor building 8 zhongxing industrial city chuangye road
Nanshan district shenzen-518054 china
Helpful (0)
I always submit a ticket to their Support Centre. Sometimes they respond within 1-2 days, sometimes a bit longer ( they do not work on weekends). Most of the time they responded quite fast. Sometimes need to resubmit again but all my tickets so far had been answered. Depending on the issues, for missing items with insurance, they resend to me again. For poor tinting of the sunglasses, after showing them a photo, they resend me another. To track the item, perhaps next time you should spend a couple more dollars to get a tracking no., otherwise for FREE surface shipping, it will normally take 4-6 weeks. It is understandable that they have to use the cheapest surface mail ( by sea) because some of the cheaper items are only a few dollars. Our Canadian postage sometimes cost almost just as much as the price of the item. So far I had ordered 16 items from them, ranging from smart watches to led bulbs, android phones, etc., so far all delivered. Only problem is when there is a defect, whether to ship it back for a replacement or get a discount for the next purchase. Since the items I bought are mostly less than $50 each, I take the chance.
Helpful (0)
The simple way is to contact them through the website, they should respond. If they do not respond in 2 days open a dispute on PayPal. Be ware off the deadlines!
Helpful (0)
I contacted them from the number on there website. However, no one picked up the phone but I was able to left a message. Go luck, my issues has not been resolved as yet, and I don't think it will be. I just regretted doing business with them. I am very disappointed and would never do busy with them again
Helpful (0)
Depends on type of postage. Standard rate is not usually tracked so it is a matter of waiting delivery. Tracked mail is quite dear
Arty1
Helpful (0)
Sorry my friend, people like that are too clever to leave their coordinates, they will probably desappear under a new name very soon since it is too hot for them now to continue their game
Good luck and please pass it along to everybody.
Cato, Canada
Helpful (0)
Under contact us call at earning here as it morning their
Helpful (0)
Go through the website and contact them. They are con artists. Demand a full refund thru paypal or credit card coompany you used. If they run you around then contact credit card company and tell them. They will reverse the charges.
Helpful (0)
Phone Dealsmachine.com - International after-sales support in English is provided during our office hours (see below for our office times) or International Live Chat - Available during standard office hours, please check the top right of this page to see if live chat is currently available.
Or make a support ticket. It helped me a lot.
Helpful (0)
Not possible to resolving issues for months, they reply within day or two. You get tracking number after is shipped and it is long delivery time approximately 20 days but it is process like that. I always got informations I needed. Good luck to you!
Helpful (0)
I have been unable to find a phone number for Dealsmachine. I have been trying to resolve an issue with Dealsmachine via email for months. They continue to use delay tactics to try to get the Buyer to give up. Do not buy from Dealsmachine.
Helpful (0)

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