DealsMachine FAQ | Sitejabber

Question:

Where can i get a phone number to locate my orders?

Answer:

Dear Richard, Thank you for your question. There is no telephone number there and we are trying to fix this issue. But you could contact us at http://support.dealsmachine.com/?lang=en, or provide us your order number, we will check for you. Best Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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Question:

I placed an order but it redirected me back to shopping cart and it was empty? I placed an order but it redirected me back to shopping cart and it was empty?

Answer:

If you did't pay for it all ok. Check your bank transactions and cancel payment. Arty1

By arthur m. over a year old

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Question:

This letter from laurentiu m. is written in chinglish so is obviously sent in by a deals machine staff member, so, why do deals machine go to such lengths to maintain their bad image, wouldn't it be better to operate legitimately?. This letter from laurentiu m. is written in chinglish so is obviously sent in by a deals machine staff member, so, why do deals machine go to such lengths to maintain their bad image, wouldn't it be better to operate legitimately?.

Answer:

Dear richard b., Thanks for your message. Please rest assured we DealsMachine is a legal website. This is evidenced by: the positive feedback on this review website, our comprehensive warranties, and our strict product quality control measures. You can contact us if you have any issue. This is the link: http://support.dealsmachine.com/?lang=en. Please rest assured we will try our best to help you after we have checked the detail information. Thank you for your support and kind understanding. Best Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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Question:

Hi ive bought a set top box, it has arrived and doesnt work. what do i do now :( Hi ive bought a set top box, it has arrived and doesnt work. what do i do now :(

Answer:

Dear Natalie H., Thank you for your message. Please rest assured the item is checked before it is shipped out. As you know, we need the detail information to check the issue. Could you please send us the detail information to this link: http://support.dealsmachine.com/?lang=en. Please rest assured we will try our best to help you after we have checked the detail information. We very much regret for this inconvenience. Best Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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Question:

Is it legit? some one who all ready order from this place? Is it legit? some one who all ready order from this place?

Answer:

Dear Brikity N., Thanks for your message. Please rest assured we DealsMachine is a legal website. This is evidenced by: the positive feedback on this review website, our comprehensive warranties, and our strict product quality control measures. You can contact us if you have any other issue. Thank you for your support and kind understanding. Best Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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Question:

How does deals machine decide who to treat badly and who to treat with respect as customers, i ask because i would like to know why i was chosen as one to be treated badly How does deals machine decide who to treat badly and who to treat with respect as customers, i ask because i would like to know why i was chosen as one to be treated badly

Answer:

Well, first & foremost, I am only a customer of Deals Machine, & by no means am I a paid professional spokesperson. Having said that, let me say that in any transaction there is always the possibility for error. After a quick once-over of your review, it appears that your product was damaged during the shipping process. Without knowing the specifics of your experience in attempting to rectify the outcome of your purchase; keep in mind that these products will change hands many times before they reach their destination. Again, without knowing specifics, how the situation is presented to Deals Machine, and also how the presentation of the situation is perceived by Deals Machine, may determine the outcome of the experience. I only mention this because I've come to understand that the 2 buisness philosophies of the East & the West are very dissimilar, & are by no means administered from the same template. Unfortunately, the only satisfactory way to acquire closure to your experience, is to get it from Deals Machine themselves. J Lance.

By J-Lance P. over a year old

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Question:

What is the maximum time a shipment takes to canada? What is the maximum time a shipment takes to canada?

Answer:

Mire pedidos pagados, pues después de pagar ya no estará en el carrito, si no está en pedidos pagados cancele el pago en su banco y escriba a Deals Machin, le responderán y le darán las instrucciones

By Neifren F. over a year old

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Question:

Now nearly 5 months shipping a product... cyber monday i purchased items, still am yet to revive them. Now nearly 5 months shipping a product... cyber monday i purchased items, still am yet to revive them.

Answer:

Dear David T., Thank you for your important feedback. Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dealsmachine.com/?lang=en. Please rest assured we will try our best to help you after we have checked the detail information. We very much regret for this inconvenience. Best Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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Question:

I have booked xiaomi mi 4 and when i opened the mobile it is not in good condition and i have launched a complaint but there is no response from them since 4 days. what should i do about this? to resend also their is no response from their. where to ship how to ship? very very bad experience

Answer:

Dear Gaduparthi, Thank you for your question, we apolofize for the inconvenience. Please provide us your order nuber, we will check this issue for you. Looking forward to hearing from you. Best Regards Dealsmachine Customer Service

By Dealsmachine S., over a year old

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Question:

Hello, i want to know about ulephone touch 2, do you have black color in stock? do i get a case for it for free? what is my gurantee after paying that i will get the goods? Hello, i want to know about ulephone touch 2, do you have black color in stock? do i get a case for it for free? what is my gurantee after paying that i will get the goods?

Answer:

Hi, you could buy the smartphone(Ulephone be touch 2) from us, we have it in black, it comes without a case, you have no problem buying from us, we use ''PayPal' the most secure payment online: http://j.mp/Ulefonebetouch2

By Leo P. over a year old

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DealsMachine Questions & Answers

Where can i get a phone number to locate my orders?

I placed an order but it redirected me back to shopping cart and it was empty? I placed an order but it redirected me back to shopping cart and it was empty?

Hi ive bought a set top box, it has arrived and doesnt work. what do i do now :( Hi ive bought a set top box, it has arrived and doesnt work. what do i do now :(

Is it legit? some one who all ready order from this place? Is it legit? some one who all ready order from this place?

What is the maximum time a shipment takes to canada? What is the maximum time a shipment takes to canada?

Now nearly 5 months shipping a product... cyber monday i purchased items, still am yet to revive them. Now nearly 5 months shipping a product... cyber monday i purchased items, still am yet to revive them.

I have booked xiaomi mi 4 and when i opened the mobile it is not in good condition and i have launched a complaint but there is no response from them since 4 days. what should i do about this? to resend also their is no response from their. where to ship how to ship? very very bad experience

Can’t see your question? Ask to get answers from the DealsMachine staff and other customers.

DealsMachine Questions & Answers

Where can i get a phone number to locate my orders? Where can i get a phone number to locate my orders?

I placed an order but it redirected me back to shopping cart and it was empty? I placed an order but it redirected me back to shopping cart and it was empty?

Hi ive bought a set top box, it has arrived and doesnt work. what do i do now :( Hi ive bought a set top box, it has arrived and doesnt work. what do i do now :(

Is it legit? some one who all ready order from this place? Is it legit? some one who all ready order from this place?

What is the maximum time a shipment takes to canada? What is the maximum time a shipment takes to canada?

Now nearly 5 months shipping a product... cyber monday i purchased items, still am yet to revive them. Now nearly 5 months shipping a product... cyber monday i purchased items, still am yet to revive them.

Can’t see your question? Ask to get answers from the DealsMachine staff and other customers.

Where can i get a phone number to locate my orders?