I wish to cancel my order. How do I get my full refund. Your site doesnot have any option to cancel order incase you dont stick to your commitment.
My experience with DealMachine store is the best i could have.The client support with the ticket system is great. I recommend the store
Very Fast Delivery. Uses Paypal wich is great. Has a nice points system and make much promotions. It is a nice place to do our buyings!
Purchased 10 pcs MT3 tanks. Perfect condition. Shipped from across the pond, takes a while. 4 star on prices.
I am very happy with this company. Have bought mobile phones, Tablets, Car audios, Light, Watches. All for resale. No problem of importance
Reliable site with good prices and excellent customer service. Free worldwide shipping available for most products. Highly recommented!
I love shopping on this website they never fail me my order always get shipped out on time and delivery is always ahead of time AAA++ website
My TRANSACTION WAS REMOVED FROM MY ORDER HISTORY!
I tried sending a service ticket to Deals Machine,, however, every time I try it yes, your order number is not correct (where as NO SPACE was provided to TYPE an Order Number on the Ticket. And when I went back out of the system and returned Selecting a Different Category, then a place appeared to place a order number. I tried again with the transaction number that was given to me when I paid for my order, and once again it came back as INVALID... I waited and went back in today, put in the Transaction ID and keyed in the correct numbers in the authentication box and it told me the NUMBERS were WRONG!.
G******* n*******
******* 96th pl. S. e.
EVERETT, WA *******
United States
• Transaction ID: *******
• Sold on: 08/04/15
• Current status: Complete
Solar Battery Pack-Ordered 08/05/2015
Was all I was given.
When I paid for my purchase through PayPal, I received a Transaction for PayPal
Express Checkout Payment Sent (Unique Transaction ID #7MW*******JH*******B)
Invoice ID:
DD**************
Date:
Aug 5,2015
Time:
19:24:16 EDT
Status:
Completed
Dear Sheila,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We have checked your order and find out that we have received the payment from you, and we are preparing shipping the order out, please try to use another browser to check your order information.
If you have any further concern, please feel free to contact us.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Best Regards
Dealsmachine Customer Service
I have bought WLtoys V303 Seeker Quadcopter, Zweihnder 300mm 6W 29 x SMD-5730 580Lm White Light Wiring LED Tubular Light X 2set, 5 PCs 1W Epistar 3 - 3.2V LED White Light Chip High Power 80LM LED Lamp X 2 set from Dealsmachine. Before I buy, I have make some comparison from other seller. Dealsmachine is the cheapest. All recrived in good condition.
You do realize you selfish people (if you even deserve the classification of "person") you have taking heaps of people's money that have worked hard for or are really broke barely making a living! My 10 year old son came and worked with me for a day moving homes and doing some cleaning up then had to make up the rest of the money from working elsewhere, and what do you do you take his long earned money and burn it in front of his face! Oh and say you have a good day and actually decide to send out people's orders, after playing with them until they have broken then you finally ship it. Your a disgrace to humans especially scamming little kids who have earns their money so mabye just mabye think about what your doing for once and either close your website or actually ship their products in great condition! Oh for the viewers reading this all those accounts above saying this website is 5 stars they are all fake account dealsmachine has made to make their website sound legitimate. You can tell because they all say they all basically say the same thing! Unless you have a money tree don't waste your money on this website of dishonor and disappointment.
THIS IS A SCAM WEBSITE! WARNING: THIS IS A SCAM WEBSITE! WARNING: THIS IS A
Dear Jacob W.
Thank you very much for your kind feedback.
We apologize for your shopping experience which was clearly not up not up to your expectations.
We have checked and your order was placed at 2014-11-23 17:45:03 PST, while shipped out at 2014-11-29 06:34:52 PST. Tracking number: CA14170600959997, tracking site: http://www.eretaillogistics.com.au/tracking.php
We take feedback very seriously, and clearly it did not meet your expectations. We want to extend our sincere apologies for the problems you have experienced.
Best Regards,
Dealsmachine
Çok iyi fiyatlar. çok güvenilir satıcı. Çok nazik ve çabuk çözüm. Teşekkürler dealsmachine.com
Very good prices. Very reliable seller. Very courteous and quick solution. Thank you dealsmachine.com
I ordered RWATCH M26s Smart Bluetooth Watch Sports RWATCH M26s Sports Bluetooth Smart Watch. The consignment arrived safely and quickly. If there was a problem, I got the right answer.
THANK YOU SITEJABBER. Because of your site, DealsMachine finally refunded me. Before I posted my experience on SiteJabber, I was SOL.
This week I received a refund for the purchase price of the unit. I still incurred the shipping charges (about $36), and incurred 6 months of hassle, 6 months of many messages back and forth with no satisfactory result, and all kinds of very friendly and typical irrelevant politeness, but because of SiteJabber, I finally got the purchase price price paid back to me. DealsMachine offered me a: nice gift" if I wrote a friendly review about their refund. We will see if it comes. I will note on this review if it does.
Original Purchase
I ordered a tablet from these people. Onda V919 Air 9.7 inch Windows 10 + Android 4.4 Tablet PC Intel Z3735F 64bit Quad Core 1.83GHz QXGA.
The device used a foreign operating system although it clearly specified in the description that it used Android 4.4. It did not have Android 4.4. I could not convert it to English, nor could use any apps on the machine, nor could I establish email addresses or Google. Basically it was made for some other nationality with a completely different operating system.
I returned the device through the USA Postal Service with a tracking number. Dealsmachine claims it did not arrive there. The USA Postal service insists that it arrived in China. After a long series of correspondance, Dealsmachine has offered 30% of the purchase price, zero of the shipping costs, and the credit can only be used against future purchases.
STAY AWAY FROM THESE PEOPLE.
Dear Larry,
Thank you for taking your time to write your review.
We're very sorry for your concerns and the issues you have raised.
Regarding this issue, we have sent you an email and please rest assured that, we'll solve this problem to your satisfaction.
Best Regards
Dealsmachine Customer Service
I have purchased from DM previously, and been totally satisfied with the quality of goods and the speed of delivery. That is why I returned to buy another phone for my wife, a 5.0 inch DOOGEE DG310 Android 4.4 3G Phablet with MTK6582 1.3GHz Quad Core 1GB RAM 8GB ROM WiFi GPS OTG WVGA IPS Screen, and once again I was not disappointed, even though I had to pay £13.00 import tax to DHL.
Ok so i had a few misunderstandings with this company but in the end they fixed all the issues.
Dear kevin l.,
Thank you for recent comments.
We have reached an agreement that we will refund the customer after the shipped out has been rejected and returned.
We are committed to assisting every customer at any time.
Best Regards,
Dealsmachine Customer Service
F there was a zero-star or half-star rating I would have given that.
I bought a cheap Android. Mobile phone from dealsmachine.com, but cheap should not mean non-functional. The handset doesn't connect to any of the 2-3 different telco providers tried in Australia. On 19th Nov I lodged a support ticket with them explaining that the mobile handset fails to connect to the 3G networks even after trying all setting in Android. Their web site promises 24-hur response. I got nothing for 5 days.
Their sales-support person replied on 24th Nov. Asking for photographs showing defect and the package. I took snaps of the phone display attempting to connect to the network and failing with the error messages, and attached 4 of these and 2 of the package (I can still see them in the support ticket on their support site). The same person replied a day later saying the photos could not be retrieved. I reloaded the photos on the same day (25th Nov).
It took them till today (29th Nov) to respond. The person responding obviously did not even bother to look at the photos attached, and wrote that "We just received the pictures about the package, not including the defects."
I am still able to download the photos from their site showing screenshots of the phone display failing to connect to the network, but the support person can't!
I think they are running a tight ship at very very narrow margins, about one-third buyers have given them 1-star ratings on this site. So folks, you have about 35% chance of ending up with a useless lemon if you buy from deals machine (as per reviews on this site). And in that 35% zone, you have probably zero chance of getting your problem resolved as their support staff are clueless or ca'; t be bothered taking customer complaints seriously.
I am disputing the transaction with paypal on the basis of defective goods.
Dear Ramakant,
Thank you for notifying us of your complaint.
First, I want to offer my sincerest apologies to you for the issue.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply.
Could you please answer us?
Once again we apologize for any inconveniemce we may have caused.
Thank you for your support and patience.
Best Regards
Dealsmachine Customer Service
Very good service.
Always respond to my question.
Thanks a lot
Patrick A
Excellent site. All products i have ordered are arrived on time, and quality is excellent.
They gave me a excellent service and resolve all my issues. They products are cheaper...
I just got my apple necklace and I love it! I cant wait to buy more nice stuff on their website
Answer: Dear Richard, Thank you for your question. There is no telephone number there and we are trying to fix this issue. But you could contact us at http://support.dealsmachine.com/?lang=en, or provide us your order number, we will check for you. Best Regards Dealsmachine Customer Service
Answer: Dear richard b., Thanks for your message. Please rest assured we DealsMachine is a legal website. This is evidenced by: the positive feedback on this review website, our comprehensive warranties, and our strict product quality control measures. You can contact us if you have any issue. This is the link: http://support.dealsmachine.com/?lang=en. Please rest assured we will try our best to help you after we have checked the detail information. Thank you for your support and kind understanding. Best Regards Dealsmachine Customer Service
Answer: Dear Natalie H., Thank you for your message. Please rest assured the item is checked before it is shipped out. As you know, we need the detail information to check the issue. Could you please send us the detail information to this link: http://support.dealsmachine.com/?lang=en. Please rest assured we will try our best to help you after we have checked the detail information. We very much regret for this inconvenience. Best Regards Dealsmachine Customer Service
Answer: If you did't pay for it all ok. Check your bank transactions and cancel payment. Arty1
DealsMachine has a rating of 3.3 stars from 368 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealsMachine most frequently mention customer service, good quality and mobile phone. DealsMachine ranks 235th among Wholesale Clothing sites.
Dear Amit,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
First, I want to offer my sincerest apologies to you for the issue.
The delay reply due to system updating and we are trying to fix this issue, we have send you an email for the statue of your parcel, please keep communication there.
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
Best Regards
Dealsmachine Customer Service