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DealsMachine

dealsmachine.com
GB
1 review
5 helpful votes
Follow Amit D.
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I wish to cancel my order. How do I get my full refund. Your site doesnot have any option to cancel order incase you dont stick to your commitment.

Date of experience: June 30, 2015
Dealsmachine S. DealsMachine Rep
over a year old

Dear Amit,

Thank you so much for your important feedback. We are always very grateful to hear from our customers.
First, I want to offer my sincerest apologies to you for the issue.

The delay reply due to system updating and we are trying to fix this issue, we have send you an email for the statue of your parcel, please keep communication there.

Again, I am sorry for the frustration this has caused you and hope that this will set things right.

Best Regards
Dealsmachine Customer Service

Greece
1 review
1 helpful vote
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My experience with DealMachine store is the best i could have.The client support with the ticket system is great. I recommend the store

Date of experience: February 5, 2016
Portugal
1 review
0 helpful votes
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Very Fast Delivery. Uses Paypal wich is great. Has a nice points system and make much promotions. It is a nice place to do our buyings!

Date of experience: April 2, 2015
Illinois
1 review
0 helpful votes
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Purchased 10 pcs MT3 tanks. Perfect condition. Shipped from across the pond, takes a while. 4 star on prices.

Date of experience: March 5, 2015
Curacao
3 reviews
20 helpful votes
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Satisfied
April 17, 2015

I am very happy with this company. Have bought mobile phones, Tablets, Car audios, Light, Watches. All for resale. No problem of importance

Date of experience: April 17, 2015
Greece
1 review
0 helpful votes
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Reliable store
March 19, 2015

Reliable site with good prices and excellent customer service. Free worldwide shipping available for most products. Highly recommented!

Date of experience: March 19, 2015
Canada
1 review
0 helpful votes
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I love shopping on this website they never fail me my order always get shipped out on time and delivery is always ahead of time AAA++ website

Date of experience: May 2, 2015
Washington
1 review
4 helpful votes
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My TRANSACTION WAS REMOVED FROM MY ORDER HISTORY!
I tried sending a service ticket to Deals Machine,, however, every time I try it yes, your order number is not correct (where as NO SPACE was provided to TYPE an Order Number on the Ticket. And when I went back out of the system and returned Selecting a Different Category, then a place appeared to place a order number. I tried again with the transaction number that was given to me when I paid for my order, and once again it came back as INVALID... I waited and went back in today, put in the Transaction ID and keyed in the correct numbers in the authentication box and it told me the NUMBERS were WRONG!.
G******* n*******
******* 96th pl. S. e.
EVERETT, WA *******
United States
• Transaction ID: *******
• Sold on: 08/04/15
• Current status: Complete
Solar Battery Pack-Ordered 08/05/2015
Was all I was given.

When I paid for my purchase through PayPal, I received a Transaction for PayPal
Express Checkout Payment Sent (Unique Transaction ID #7MW*******JH*******B)
Invoice ID:
DD**************
Date:
Aug 5,2015
Time:
19:24:16 EDT
Status:
Completed

Date of experience: August 9, 2015
Dealsmachine S. DealsMachine Rep
over a year old

Dear Sheila,

Thank you so much for your important feedback. We are always very grateful to hear from our customers.

We have checked your order and find out that we have received the payment from you, and we are preparing shipping the order out, please try to use another browser to check your order information.
If you have any further concern, please feel free to contact us.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Best Regards
Dealsmachine Customer Service

Singapore
1 review
1 helpful vote
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I have bought WLtoys V303 Seeker Quadcopter, Zweihnder 300mm 6W 29 x SMD-5730 580Lm White Light Wiring LED Tubular Light X 2set, 5 PCs 1W Epistar 3 - 3.2V LED White Light Chip High Power 80LM LED Lamp X 2 set from Dealsmachine. Before I buy, I have make some comparison from other seller. Dealsmachine is the cheapest. All recrived in good condition.

Date of experience: March 18, 2015
Australia
2 reviews
5 helpful votes
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You do realize you selfish people (if you even deserve the classification of "person") you have taking heaps of people's money that have worked hard for or are really broke barely making a living! My 10 year old son came and worked with me for a day moving homes and doing some cleaning up then had to make up the rest of the money from working elsewhere, and what do you do you take his long earned money and burn it in front of his face! Oh and say you have a good day and actually decide to send out people's orders, after playing with them until they have broken then you finally ship it. Your a disgrace to humans especially scamming little kids who have earns their money so mabye just mabye think about what your doing for once and either close your website or actually ship their products in great condition! Oh for the viewers reading this all those accounts above saying this website is 5 stars they are all fake account dealsmachine has made to make their website sound legitimate. You can tell because they all say they all basically say the same thing! Unless you have a money tree don't waste your money on this website of dishonor and disappointment.
THIS IS A SCAM WEBSITE! WARNING: THIS IS A SCAM WEBSITE! WARNING: THIS IS A

Date of experience: December 4, 2014
Dealsmachine S. DealsMachine Rep
over a year old

Dear Jacob W.

Thank you very much for your kind feedback.

We apologize for your shopping experience which was clearly not up not up to your expectations.

We have checked and your order was placed at 2014-11-23 17:45:03 PST, while shipped out at 2014-11-29 06:34:52 PST. Tracking number: CA14170600959997, tracking site: http://www.eretaillogistics.com.au/tracking.php

We take feedback very seriously, and clearly it did not meet your expectations. We want to extend our sincere apologies for the problems you have experienced.

Best Regards,
Dealsmachine

Turkey
1 review
1 helpful vote
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Very good prices.
June 11, 2016

Çok iyi fiyatlar. çok güvenilir satıcı. Çok nazik ve çabuk çözüm. Teşekkürler dealsmachine.com
Very good prices. Very reliable seller. Very courteous and quick solution. Thank you dealsmachine.com

Date of experience: June 10, 2016
Czechia
1 review
0 helpful votes
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Dealsmachine is super shopping portal
August 1, 2016

I ordered RWATCH M26s Smart Bluetooth Watch Sports RWATCH M26s Sports Bluetooth Smart Watch. The consignment arrived safely and quickly. If there was a problem, I got the right answer.

Date of experience: August 1, 2016
Canada
1 review
5 helpful votes
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THANK YOU SITEJABBER. Because of your site, DealsMachine finally refunded me. Before I posted my experience on SiteJabber, I was SOL.

This week I received a refund for the purchase price of the unit. I still incurred the shipping charges (about $36), and incurred 6 months of hassle, 6 months of many messages back and forth with no satisfactory result, and all kinds of very friendly and typical irrelevant politeness, but because of SiteJabber, I finally got the purchase price price paid back to me. DealsMachine offered me a: nice gift" if I wrote a friendly review about their refund. We will see if it comes. I will note on this review if it does.

Original Purchase
I ordered a tablet from these people. Onda V919 Air 9.7 inch Windows 10 + Android 4.4 Tablet PC Intel Z3735F 64bit Quad Core 1.83GHz QXGA.

The device used a foreign operating system although it clearly specified in the description that it used Android 4.4. It did not have Android 4.4. I could not convert it to English, nor could use any apps on the machine, nor could I establish email addresses or Google. Basically it was made for some other nationality with a completely different operating system.

I returned the device through the USA Postal Service with a tracking number. Dealsmachine claims it did not arrive there. The USA Postal service insists that it arrived in China. After a long series of correspondance, Dealsmachine has offered 30% of the purchase price, zero of the shipping costs, and the credit can only be used against future purchases.

STAY AWAY FROM THESE PEOPLE.

Date of experience: May 4, 2016
Dealsmachine S. DealsMachine Rep
over a year old

Dear Larry,
Thank you for taking your time to write your review.
We're very sorry for your concerns and the issues you have raised.
Regarding this issue, we have sent you an email and please rest assured that, we'll solve this problem to your satisfaction.
Best Regards
Dealsmachine Customer Service

GB
1 review
1 helpful vote
Follow David W.
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I have purchased from DM previously, and been totally satisfied with the quality of goods and the speed of delivery. That is why I returned to buy another phone for my wife, a 5.0 inch DOOGEE DG310 Android 4.4 3G Phablet with MTK6582 1.3GHz Quad Core 1GB RAM 8GB ROM WiFi GPS OTG WVGA IPS Screen, and once again I was not disappointed, even though I had to pay £13.00 import tax to DHL.

Date of experience: March 5, 2015
Canada
4 reviews
19 helpful votes
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Ok so i had a few misunderstandings with this company but in the end they fixed all the issues.

Date of experience: March 6, 2015
Dealsmachine S. DealsMachine Rep
over a year old

Dear kevin l.,

Thank you for recent comments.

We have reached an agreement that we will refund the customer after the shipped out has been rejected and returned.

We are committed to assisting every customer at any time.

Best Regards,
Dealsmachine Customer Service

Australia
1 review
5 helpful votes
Follow Ramakant D.
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F there was a zero-star or half-star rating I would have given that.
I bought a cheap Android. Mobile phone from dealsmachine.com, but cheap should not mean non-functional. The handset doesn't connect to any of the 2-3 different telco providers tried in Australia. On 19th Nov I lodged a support ticket with them explaining that the mobile handset fails to connect to the 3G networks even after trying all setting in Android. Their web site promises 24-hur response. I got nothing for 5 days.

Their sales-support person replied on 24th Nov. Asking for photographs showing defect and the package. I took snaps of the phone display attempting to connect to the network and failing with the error messages, and attached 4 of these and 2 of the package (I can still see them in the support ticket on their support site). The same person replied a day later saying the photos could not be retrieved. I reloaded the photos on the same day (25th Nov).

It took them till today (29th Nov) to respond. The person responding obviously did not even bother to look at the photos attached, and wrote that "We just received the pictures about the package, not including the defects."

I am still able to download the photos from their site showing screenshots of the phone display failing to connect to the network, but the support person can't!

I think they are running a tight ship at very very narrow margins, about one-third buyers have given them 1-star ratings on this site. So folks, you have about 35% chance of ending up with a useless lemon if you buy from deals machine (as per reviews on this site). And in that 35% zone, you have probably zero chance of getting your problem resolved as their support staff are clueless or ca'; t be bothered taking customer complaints seriously.
I am disputing the transaction with paypal on the basis of defective goods.

Date of experience: November 29, 2015
Dealsmachine S. DealsMachine Rep
over a year old

Dear Ramakant,
Thank you for notifying us of your complaint.
First, I want to offer my sincerest apologies to you for the issue.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply.
Could you please answer us?
Once again we apologize for any inconveniemce we may have caused.
Thank you for your support and patience.
Best Regards
Dealsmachine Customer Service

GB
1 review
0 helpful votes
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Very good service
July 15, 2016

Very good service.
Always respond to my question.
Thanks a lot
Patrick A

Date of experience: July 14, 2016
BA
1 review
0 helpful votes
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Good experience
July 1, 2016

Excellent site. All products i have ordered are arrived on time, and quality is excellent.

Date of experience: June 30, 2016
Mexico
1 review
0 helpful votes
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Great service
March 18, 2015

They gave me a excellent service and resolve all my issues. They products are cheaper...

Date of experience: March 18, 2015
Mexico
1 review
0 helpful votes
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Great experience!
April 12, 2015

I just got my apple necklace and I love it! I cant wait to buy more nice stuff on their website

Date of experience: April 12, 2015

Overview

DealsMachine has a rating of 3.3 stars from 368 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealsMachine most frequently mention customer service, good quality and mobile phone. DealsMachine ranks 235th among Wholesale Clothing sites.

service
128
value
119
shipping
123
returns
76
quality
114