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kevin l.

  • 2 Reviews
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Shopping, Computers & Technology, Clothing & Fashion

Member since March 2015

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2 Reviews by kevin

So I ordered an Esso card that was "suppose" to have a Voucher and a 10c off per litre card. They sent me some confirmation thing that didn't work, people at shell acted like it was a fraud. I tried contacting them through their phone # and got a message saying " To better assist you and for quicker response times we have changed over to an email based support " how is that better, or quicker. They got back to me and said they issued a refund and it should take 7-15 business days. 23 business days later I still don't have it, I have recontacted them and they simply said "It should be refunded back to your account shortly". Called my bank, they also seemed alarmed and advised that I ask buytopia for a transaction confirmation # of their refund, however it's been 3 days and no response. BUYER BEWARE!!! Only reason they got one star is because I can't rate them a zero.
Ok so i had a few misunderstandings with this company but in the end they fixed all the issues.

Tip for consumers: Contact support and make sure what you want is actually in stock before you pay and everything should be fine, once shipped shipping was actually really fast.

Dealsmachine S. – DealsMachine Rep
Dear kevin l.,

Thank you for recent comments.

We have reached an agreement that we will refund the customer after the shipped out has been rejected and returned.

We are committed to assisting every customer at any time.

Best Regards,
Dealsmachine Customer Service

kevin Has Earned 3 Votes

Kevin L.'s review of earned 2 Very Helpful votes

Kevin L.'s review of DealsMachine earned a Very Helpful vote

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