DealDash has a rating of 4.5 stars from 4,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Great site--really fun. Haven't won yet, though.
And I mean fun to bid. Again, haven't won anything.
I've had pretty good experiences with DealDash! I've received everything I've won too!
Deal dash works exactly as is advertised. It is lots of fun and entertaining, with a variety of goods.
I have won many items and am extremely happy with each one. Customer service is exceptional. It's fun and entertaining.
Dealdash is my favorite auction site - great products, fast shipping, nice promos (no jumper auctions, bid packages, etc.) love, love, love dealdash.
I love deal dash, Although it is very addicting Lol. The products and prices are great I even made my brother sign up and now he's hooked! We have won tons of bids and have only been on the site maybe 3 months.
Excellent products and great deals! I use my purchases every day!
Easy & fast payment and shipping. Fun features such as earning free bids for time spent as winning bidder. Always recommending this site.
Love to do it, better than casino and I take something home 75% of the time for cheap
Won auctions in early nov. Could not get emails or phone calls answered. Now Christmas and no gifts. Had to go out and buy replacement items. Dealdash can not be a viable business with no customer service and no deliveries in 6-8 weeks. Ripoff. Watch out for this site. Site must be a scam...
Fun bidding site. Easy to win. Shipments arrive fast and in good condition.
I love this site, the very first thing I won was a $10.00 gift card from Walmart and it only took 1 bid so it cost me a total of $0.16. I think I must have gotten really lucky on this one because I haven't gotten any since. The nice part about this auction is that even if you lose the bid you can always buy the product and get your money back that you bid with so I will prob always shop at walmart to I wont lose any money...
FYI...
DealDash Has had over 70 complaints with the Better Business Bureau in just the first 18 days of this month of December 2012? If you are thinking of trying them out... DON'T... you can see for yourself at BBB.org…. Just Sayin….
DealDash Inc., 1501 Broadway (12th floor), New York, NY *******
Love this site. Just use common sense and don't get caught up in bidding wars. Let the clock run and earn more free bids. Give it a try! Have won many things and playing is a blast!
You can win items that are good deals BUT chances are you will lose just as much as you win if not more. I'm a smart bidder, I watch bids, don't put bid buddies on unless it's down to a few but this site has issues. Basically to win anything you will have to watch the item for hours on end. If you book a bid buddy, chances are someone will spam you until it runs out. I've found it extremely curious that as soon as I take a bid buddy off (say because four more people placed bid buddies or the people I'm bidding against have had bid buddies going for the past five dollars) the next person after me wins it. That's happened at least five times. I honestly think that some people (whether it be DealDash team members or ordinary users) work in teams to drive bids up and bid aggressively on people to deter them.
I say, buy the stuff on amazon and save yourself the frustration.
Haven't received all items won, items on time, or even a response from the Deal Dash support team. Have made a complaint with the BBB. I refuse to spend my money through them any longer. I just want my items I still have out there in deal dash land so I can move on from them.
I spent nearly $400 and had no product or response from Customer Service. I placed bids and orders between November 18 and 26, with delivery promised by December 12-18.
My e-mail messages to Customer Service were unanswered and the telephone number has a recording saying to e-mail them.
Happily, I received EVERYTHING today, December 21. They came through before Christmas with all my gift cards. I am SO relieved.
I relied on positive reviews but now this company is being reviewed badly due to lack of item receipt. Unfortunately, I am not alone.
This is my favorite website and have nothing but good things to say about it. After getting burned and scammed on other penny auction sites. It was such a relief to find a site that was fair, has a huge selection of items to bid on, discounts on bid packages and an amazing customer service and support staff. Keep up the good work DealDash... I am hooked!
Getting a reply from customer service is taking between 10-15 days right now. They are WAY over loaded during the holiday season. They have made me exchange multiple items saying they were "out of stock" only to put them up for auction again. The website has glitches and has messed up multiple times during bidding. They have no option to call them for custoer service. This is a HUGE deal since it takes so long to get a reply by email. How can a company not have a phone customer support line? I recommend staying away for now. Maybe someday they will get their act together...
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.