DealDash has a rating of 4.4 stars from 4,482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Love deal dash, just wish there were more late night auctions!
Down from 5 Star... seems like auction prices are rising. I've had to BIN more than ever before and am using way too many bids. Also seems like there are fewer high priced items available
I love it a lot of fun and we even save a little money
Was a 5 star experience. It was so early in the morning i couldn't call anyone to tell of my good luck, had to wait til this morning to tell friends. Thanks to DEAL DASH i am a happy and lucky camper
Dealdash used to be a great site. Limit 1 winner items, great selection of products, good customer service, and realtime pricing for buy-it-now purchases if you don't win an item. But now, they've started offering Buy-it-Now items above retail. It seems they're turning into just about every other penny auction sites out there, hiking up the price of an item and making it seem more valuable than it truly is. I won't be using Dealdash again until they bring back realtime pricing.
Purchases have been easy! Shipping is fast. Product is as described!
I am a loyal bidder on Deal Dash. I love the site and have a lot of fun whether I win or lose (don't really like losing)! My son won a "Far East Collection" painting for me. Yea! It arrived damaged. Customer Service was great! They emailed me a return slip and sent me a new painting. That one arrived damaged also. Same thing... another return slip and they sent me the third painting. Arrived damaged. After contacting them again and again, they are not responding. I would love to take care of this matter but I feel as though they are "dodging" me. In fact, I feel it is Deal Dash's issue with the packaging. Paintings are fragile and they are being shipped in flimsy cardboard boxes. There is NO protection for the frame and the shipping company straps them down. They get squished which results in a completely unacceptable product. Deal Dash contacted me about this issue after I posted this review. I again received a return postage and a promise to have the fourth one delivered in excellent condition. They have been more than sincere in remedying the situation. I will keep updating as this is resolved. Like I said in the beginning, I am an avid DealDash FAN! This site has been true to its word! (so far)
Fun exciting love the action and love my winnings for the prices will continue bidding!
I did not enjoy my experience. In fact, I have quit the site. I found it a waste of time, received little value, and quite frankly it is boring. Much to much time wasted on the site.
I like your idea of giving back bids but not in your method. That is where the time is wasted.
I suggest something like bid rewards by the number of bids. Or something that would move the bidding alone.
Al (Idon'tquitIdon'tquit)
Have enjoyed Deal Dash for almost 2 years now, excellent actions, free shipping. Would recommend to anyone that enjoys this type of auction to give
Deal Dash a try.
I have not won an auction yet using bid buddy. I have ended up buying a ton of gift cards using the BIN option, so I haven't lost my bids. Not sure yet if I like it or not. Takes a lot of time to participate.
Hi Karen, sorry to see the bad rating. The majority of auctions are won with the BidBuddy and we recommend using this because it places your bid at the last second and reduces the risk from manual bidding.
When looking at the last five auctions you won I see you won those using the BidBuddy so I'm a bit confused about your comment. I'm glad to see you're playing smart and only bidding on items you plan on buying anyway in case you don't win so you can get your bids back. I'm sure if you continue shopping this way you'll continue to win more auctions and hopefully will have a better experience. I'd be more than happy to set up a call with you to answer any questions you may have. Please feel welcome to send me a private message or contact me through support. Sincerely, Dave
DURING THE LAST 3 DAYS I HAVE NOT HAD LUCK WITH MY BIDDING.
I HAD OVER 1400 BIDS AND WALKED WITH AWAYWITHOUT ANY WINS.
I DON'T THINK I WILL BE BUYING ANY MORE BIDS IN THE NEAR FUTURE, I AM A SENIOR CITIZEN ON A FIXED INCOME AND THESE LAST 3 DAYS HAVE AFFECTED MY BUDGET TREMENDOUSLY.
Hi George, sorry to see the negative rating. Looks like you used over 1000 bids on a lawn mower auction and unfortunately did not win. For the best experience I recommend only bidding on items you would plan to buy anyway with the Buy it Now option. This way if you don't win you don't lose your bids either and you get the item you wanted. The Buy it Now option is available for a full 7 days after the auction ends so you still have time to consider this if you need the lawn mower.
When I first started, I could win with a couple hundred bids. Now if u don't have five thousand or more, u might as well not bid. Allowing bidders to win five thousand bids is ridiculous.
Hi Kent, sorry to see the negative rating of our service. Most of the high valued items including the 5000 Bid Pack are One Per User auctions so that no one person is winning all of them. Please let us know what we can do to help improve your experience. Sincerely, Dave
I had a techical problem with dealdash and they took care right away in few minutes. Very happy customer.
I've never had a problem with DD. Always pretty much what is expected.
I have a hard time dealing with bid stompers. I usely leave the auction because of them. I think everyone should use bid buddy!
Thanks Roger for the feedback! Have you read some of the articles on DealDashReviewed.com? There's some good articles there which I recommend checking out when you have time which address bid stompers.
BidBuddy is a great way to go and always places your bid at the last second so is highly recommended to use. I'd like to help improve your experience. First step I would recommend is to start bidding on actual items instead of Bid Packs. Perhaps we could get on a phone call to talk further. Please send me a private message or contact me through support. Sincerely, Dave
I love Deal Dash. Great Bidding Site. You win even win you lose. Can't Beat it. Quick shipment and prompt feedback. I tell you it's addictive.
I love deal dash and I would love to see more new things.
There are too many people bidding on there right now. Need to increrase the number of products to bid on, especially prime time. Othr than that, I love the site.
It has been tough, I have lost a lot of money but enjoyed doing it?
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Hi Albert, I'm very sorry to hear this. I'd be very happy to talk with you about your reward suggestions and how you think we may be able to improve. Most of the people we have talked to really enjoy the Buy it Now and Get Your Bids Back along with the possibility to collect Free Bids for Time as Highest Bidder.
Please contact our support team or send me a direct message. Sincerely, Dave