I am a loyal bidder on Deal Dash. I love the site and have a lot of fun whether I win or lose (don't really like losing)! My son won a "Far East Collection" painting for me. Yea! It arrived damaged. Customer Service was great! They emailed me a return slip and sent me a new painting. That one arrived damaged also. Same thing... another return slip and they sent me the third painting. Arrived damaged. After contacting them again and again, they are not responding. I would love to take care of this matter but I feel as though they are "dodging" me. In fact, I feel it is Deal Dash's issue with the packaging. Paintings are fragile and they are being shipped in flimsy cardboard boxes. There is NO protection for the frame and the shipping company straps them down. They get squished which results in a completely unacceptable product. Deal Dash contacted me about this issue after I posted this review. I again received a return postage and a promise to have the fourth one delivered in excellent condition. They have been more than sincere in remedying the situation. I will keep updating as this is resolved. Like I said in the beginning, I am an avid DealDash FAN! This site has been true to its word! (so far)