David's Bridal

They made this inpossible said the dress would be here 2 weeks ago now my daughter has no dress for her brothers wedding many excuesses but ruined the day

I went to Maple Shade, NJ to David's Bridal because I needed a dress and time is running out. I was not in the mood to shop, but knew I had to get it done; at least my measurements. Well, I met Abby and Sabrina and my sadness turned to joy! Abby, picked the BEST gowns for me to try on, and both were instrumental in my overall decision to say YES to the dress! I am so pleased! Thank Abby and Sabrina! You helped me more than you could ever know!

Kari was our consultant at the Genessee Valley Store. She was great. She put a lot of energy and fun into the appointment. She listened to my future daughter in law and she found The Dress. She made it a memorable experience! I would recommend Kari to any indecisive bride! Thank you so much, Kari you found your niche and I am great full to you! Not only did we find the weeding dress but also my mother of the groom dress.

Please be aware that their return policy is 7 days. When asked who I could complain to about this policy, the woman did not want to give me their information. She said that they do not care if people are unhappy with their policies. It was disappointing that they do not have a better return policy. It was also disappointing that the company is not trying to hold on to customers.

I bought my wedding dress at David's bridals,perfect dress...my help for the day was Beth she took the time to search and we came up on a open back dress. Gorgeous. She was at my side the whole time thanks Beth. Springfield pa

I went into David's Bridal in Glen Burnie to help the grandmother of the bride find a wedding ensemble. Tirenioluwa greeted us with a smile and such positive enthusiasm, our shopping experience was pleasant and memorable. She asked us what we were looking for and proceeded to show us many options. Tirenioluwa made sure my elderly mother was seated to prevent exhaustion and raise the bar on our happy experience. We found what we were looking for with ease. I will encourage others to come to David's Bridal in Glen Burnie, especially because of Tirenioluwa, a knowledgeable and caring consultant.

Not good experience with the corporation of David's Bridal after receiving my daughters dress In the mail and it not being what my daughter thought it was. Mellissa at the Paducah, KY location was very helpful and made us feel better, she was very helpful and tried to find my daughter a dress that might work for her. She tried really hard to find the right dress, but she did not find what my daughter was wanting. She then showed us bridesmaids dresses of 5 different styles that my daughter could get for her wedding. I would recommend Melissa helping you if you go to David's Bridal in Paducah.

Ordered an dress and when it came in 4 months or so later it didn't fit and would not give my money back. How am I supposed to know it wasn't gonna fit? I will never go back for nothing and I bought 2 wedding dresses and bridesmaids dresses! Thanks for the NO help!

Buyer beware: when you order online, not only can you NOT return items in store, you also cannot exchange items OR request a return shipping slip. Literally the customer service and shipping process of a mom and pop shop... it's so absurd! I had ordered my bridesmaid dress online with a coupon code that by the time I received the dress I ordered was no longer available (which was measured in store and was told what size to order). I ended up having to pay $10 to ship it back and also had to re-order at the full retail price since they do not accept exchanges and wouldn't honor the lower price I paid originall with the coupon code. This company is scum and they sell a $#*! polyester product. You are better off going elsewhere and if I had the choice I would NOT be spending my money here. If you want a classic and well-dressed wedding party please do not subject your bridesmaids to wear this overpriced garbage.

My mother purchased a mother's 3-piece set. My mother became very ill and literally lost 50 pounds in the course of 3 months because she was dying after we purchased the item. I called David's Bridal to see if we could exchange the dress for a smaller size and because it was outside of the return window they couldn't and wouldn't do anything. I was very disappointed that they couldn't help me. I understand they have a return policy, but I wasn't asking for my money back, just a simple exchange. It wasn't like she changed her mind about it or lost weight on purpose. They showed no compassion or sympathy for my situation and didn't want to help in any way. I will never go back to this place again.

I am highly disappointed with my dress after the alterations. The girl who pinned my dress was not focused on what she was doing and it didn't look right after they hummed it. She didn't listen to my concerns around the chest of the dress and she just put tacks in it. As soon as I put on the dress and bent over to get my shoes, all the stitching in the chest popped open. The straps were falling off my shoulder throughout the ceremony, and I have never been more uncomfortable wearing anything at all.

Sierra was very helpful and helped me fit the dresses to my needs.She even helped me pick out wedding dresses.Overall the service was great and I would definitely recommend Sierra to anyone else who needs help picking out a wedding dress.

I am writing about my experience with an online purchase. I ordered several pairs of bridal shoes to try on. Due to Covid, I did not want to go into store after store looking for shoes. My order arrived except for one pair of shoes. I contacted customer service, and had the worst experience. I was told they had to contact the vendor, and after days of not hearing from customer service, I had to reach out again. Customer service told me to look around my neighbors house to see if they went there. They did not, in the end customer service offered me a discount to purchase the shoes again! Why on earth?! I was never given the pair, why would I even spend another penny at David's Bridal. Worst Customer Service Ever!

Buy from David's Bridal if you want a trashy bridesmaid dress. My bridesmaid dress arrived and I could immediately tell it was CHEAP. The material feels cheap and "plasticky". Also, the dress arrived wrinkled beyond belief but you're not supposed to iron it. Steaming doesn't begin to help. I wish I had time to send it back.

I have never been more disappointed in alterations from a professional location as I was with DB. I paid almost $200 and the dress was horrible, the coverup in the bust area was sown wrong that I had to use some tape to hold it together and the snaps in the back were so flimsy that I had to use a safety pin to keep it closed because it kept unsnapping... Very poor experience and never will I use David's Bridal again.
Esmeralda " Esmie" Perales

Dont go here if you expect any help. The consultants are snotty and only let you try on what they want you to try. Plus, the sizes they have available to try on are for skinny models, not for real people.

I was searching all over for a prom dress and wasn't having any luck. My mom and I went to Davids and we had an appointment with a woman named Gina. Not only was Gina extremely helpful but she made the experience so much fun. With her great attitude and amazing energy you could definitely see she loves helping others. Gina made me feel like a princess in the dress that I got and even helped me with finding the perfect accessories. I thought I was going to be so stressed out and it would be so difficult to find a dress I loved the experience and it couldn't have been any better. I would highly recommend requesting Gina for any special occasions you may have in your life.