David's Bridal

My visit to David's Bridal was a treat. Brandy was such a wonderful help to the bride to be and me a brides maid. She picked dresses that would flatter my full figure and made this day very easy, memorable and exciting. I'm so happy for my friend who said yes to her dress that Brandy picked just for her. We both left feeling happy and blessed with the choices we've made because of the help, patience and kinds displayed by Brandy.

I bought my dress for my son's wedding form David's Bridal which was great and reasonable. I needed alterations so scheduled an appointment. What they failed to share at the time of the scheduling is that it was going to cost $275.00! That's almost double the price of the dress. This is totally wrong and a huge disappointment especially since I bought the dress from them!

Thursday Feb 26 th 2020. I made 7 calls including out of province the dress was described exactly how shown online along with code provided. Over a out spent running in circles. End result Winnipeg informs me I can located this dress for my niece grad in her size and colour she wanted in London Ontario. I'm thankful I did not drive a far distance even cross the border and pay to have the dress shipped from out East when it's a hour from where I live. I will take my niece to try on this dress she can't stop talking about or smile on her face I hope customer service is better in store or perhaps show inventory online? Like most clothing retailers considering its 2020. A reply would be greatly appreciated to explain where each retailer can't connect with others

Where to begin... despite an empty store, the sales associate hurried me through my appointment, scoffed that I had a few designs I wanted to try on in person, and generally was unhelpful throughout my appointment. Then, I never received any notification that my dress was ready (were dresses still being made during the pandemic? Did I have to wait longer to receive them?) Then, I got a text message months later telling me the dress I had paid for had been at the store too long. It was now considered abandoned, couldn't be refunded, and would be thrown out unless I called this number. I did, but no one answered and the machine hung up on me. Still don't have my dress, but will absolutely never shop from here again! Go literally anywhere else, you could not pick a worse place than this.

What's sad is that I had ordered a dress from there and had to cancel my wedding due to this unfortunate situation (which is already stressful enough) right after ordering the dress.
The dress wasn't even shipped yet to the store, on my receipt it states you have 14 days to return/refund dress once receiving...
All of a sudden they told me their policy had to change so they can stay in business...
But they are more then happy to screw us brides over in the process... they had no sympathy what so ever...
(yet my receipt states the policy that I agreed to at the time of purchase)
Not only is this illegal but it's just cruel

I bought my mother-of-the bride's dress at David's Bridal in Va Beach, Va. It cost as much for several simple, straight line alterations as I paid for the dress. The ticket was marked 'difficult' because the dress has some sequins? I would hope that a bridal/occasion store be familiar working with dresses with sequins. After I dressed and paid the ticket, I was told that they needed to get my measurements. I asked why do it then - was told that they were needed for their records. Don't get alterations done at David's.

So so disappointed tonight. Went with my daughter for the 2nd fitting and found a hole in the dress which had nor been there at the 1st fitting. The alterations are so bad, dress is uneven, the lower part of the dress just look so bad. Complained showed everything that was wrong with the dress. Don't think they even worried about it. Manager did not seems to care to much. It looks like a 6 year old made the alterations. Now have to go back tomorrow again. My daughter cried so much in the car over her dress. Only have 5 weeks till my daughter's wedding

I was extremely surprised with a beautiful layout of David's Bridal. Beautiful young lady that assisted me seemed to know exactly what I wanted found the right size and style and within four dresses I made my final selection. I couldn't be happier

I took my granddaughter to David's Bridal 5779 S. Hiway 40 in Terre Haute, In. To look for a homecoming dress. Danielle, Sarah and Janet made this one of the best shopping experience I have ever had. They were enthusiastic about helping her find the perfect dress. She is not a small size which could have made this a negative experience but because of these ladies she left the store feeling beautiful and excited about her dress and accessories {which they helped with also}. Marsha

The consultant ordered the wrong size. We tried after fitting to get them to order correct size. They wouldn't do it. Spent over 3000. 00 in this store. What a rip off. They wouldn't correct the problem to keep the customer happy. Never pay in full don't even put a 1.00 down until you have the finished product. We went to pick up final still not right and still doesn't have skirt sewn up. Disgusted and would never want anyone to use David's ripoff bridal.

Sharise Lyman is an excellent manager. She helped my sister find her dream shoes and bridesmaids dresses and also helped me process returns in a timely and organized manner. We really appreciated David's Bridal's quality service and selection.

I feel really sad for all the soon to be brides. This is supposed to be the dream destination for every woman. They pretend to help you find that one dress and then YOU DO. There's all kinds of extra fees and more stuff to sell you. Just please know you have other options.

I paid 1250 dollars for my wedding dress and 350 dollars for alterations. In return I got a wedding dress that was made too short because the skirt was torn and an e-mail saying that they are sorry which I of course do not believe since they did not do anything about it. Here is in short: David's Bridal is into your money ( make no mistake they will charge you with extreme amounts for anything no matter how small it is, even for the bag they put the dress in) but they DON'T care about your happiness or satisfaction whatsoever!

I have been waiting for a refund for over a month. In the past two weeks, I have called and texted many customer service representatives and no one can figure out to get me my refund. All I get is passed on to the next person. I would not recommend them as far as online purchasing.