• Dating.com

Dating.com

Overview

Dating.com has a rating of 2.17 stars from 1,175 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 704th among Dating sites.

  • Service
    257
  • Value
    257
  • Quality
    254

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 3.7%
Positive
3
Neutral
1
Negative
78
418
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Within ten days, I send messages to customer service and they do not respond to me in order to cancel my account.
How would you rate Dating.com?
Top Positive Review

“Amazing”

Emma M.
9/5/20

Almost half of the my friends were singles but one of them who is an IT guy registered himself on dating.com and then he started dating some girls. After a while he married to someone and invited us on his marriage ceremony.

Top Critical Review

“The worse site with scammers at every turn. The flowery talk is not realistic. Nothing makes sense”

lynne b.
2/15/24

The worst site I've ever encountered! The men are all fake, stolen pics of someone else! I beg you to do a reverse image before you start any conversations. Also, you must video chat asap as they have every excuse possible not to- this is the number one sign as a scammer! They are all boiler room Nigerians who are trained to scam you! Please do not ever give money to someone you never met in person- keep eyes open and wallets shut!

Reviews (1,175)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (58)
Thumbnail of user lynne.berkenpt
1 review
2 helpful votes
February 15th, 2024

The worst site I've ever encountered! The men are all fake, stolen pics of someone else! I beg you to do a reverse image before you start any conversations. Also, you must video chat asap as they have every excuse possible not to- this is the number one sign as a scammer! They are all boiler room Nigerians who are trained to scam you! Please do not ever give money to someone you never met in person- keep eyes open and wallets shut!

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits given that such member/s are verified. Thus I strictly encourage you to provide us further supporting details regarding this encounter and send it to our email support@dating.com to take a closer look on this as the safety of our members' is our utmost priority. Thank You.

Thumbnail of user karunap5
1 review
9 helpful votes
November 11th, 2020

The dating dot com is one of the luxurious website of current era. It offers number of features for its clients who are looking for outstanding pleasure at an affordable price while sitting at home.
The website has plenty of good looking women and men for both male and female users. They always welcome new users and offers great pleasure that no other website can offer

Thumbnail of user williamb6197
1 review
7 helpful votes
January 13th, 2024

As soon as you login you are bombarded with messages from pretty women. Their only goal is to keep you buying more and more credits. Scam in the worst possible way. They are obviously being paid commissions by the site.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello! Thank you for your feedback. We are sorry that your experience in our app is not satisfactory. I understand that huge amount of notification may feel overwhelming sometimes, It apparently shows that you have been attracting a lot of pretty members, If receiving messages from members does not work well with your comfortability, we can suggest alternatives on how it could be prevented. We exert our best efforts in checking members that register with us to make sure that no one misuses our platform. All our members, including you are protected by the anti-scam policy, so if something happened please don't hesitate to tell us. Do be informed as well that It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits particularly when the member in suspicion is tagged as verified profile. Please don't hesitate to reach out to us at support@dating.com with the relevant details and supporting materials to proceed in accordance with the Anti-scam policy.

Thumbnail of user sikanderk3
1 review
4 helpful votes
June 27th, 2021

There are a few group who are not content with the dating.com stage. It is on the grounds that they need to have an actual connection with their accomplice however taint the dating.com is just contribution the internet dating stage, where a couple of fortunate individuals will actually want to meet their accomplice.

In this way, I figure one should accept it's anything but an internet dating stage and ought not anticipate an actual connection with their accomplice.

Thumbnail of user apula
2 reviews
13 helpful votes
April 16th, 2021

Dating.com is an ideal website for these guys whichever are prosperous or any are facing loneliness among their lives. The website has partial subscription charges or once done including the tale creation. One will acquire lots about messages out of younger ladies any are equipped in accordance with persimmon you.
Thanks a tussock dating.com because erection lives happier than always before.

Thumbnail of user nicoledelossantos92
1 review
7 helpful votes
July 27th, 2023

This man used the name "Kenneth Scott" is from the UK whom I met at the Dating.com site. He made me fall in love with his flowering words. He pretends to be an engineer and deals with different projects from different countries. Until the day came when he told me that he will be visiting China for business and after that, we agreed to meet however he reasoned out that He can't meet me because he got stacked in China and needs money to go back to the Uk. Unfortunately, I was deceived by him. I sent him the money and after that, he disappeared. Please beware of this man!

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello, and thank you for your feedback! Concerning the members you are referring to, could you please contact us at support@dating.com with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.

Thumbnail of user govinds25
1 review
6 helpful votes
July 4th, 2022

5 stars to this online dating platform because of its legit services and real profiles. I met with my girlfriend several times.

Thumbnail of user patrickb1793
1 review
10 helpful votes
January 12th, 2024

After a while using Dating.com I started searching the images on Instagram and found that most of them were being used by people with different names using false ID. No intention of meeting whatsoever, if you try to talk outside the site they say they prefer it on there and eventually stop talking. They ask for virtual gifts etc which just gives more to the scammers. I wasn't taken in by any of it and gave nothing to anyone but they still wasted a lot of my time on there. Cost a ridiculous amount just to text and they keep cutting you off anyway and asking for more money. A complete scam.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Patrick, Thank you for sharing your experience with us. I am sorry to learn that the attempts of taking your connection outside of the platform didn't work. As a legitimate website that solely exists for the objective of providing premium communication services for likeminded-people. However, the freedom to decide whether or not a member would like to jump out of the platform depends on their very own discretion. Do be also informed that members are not prohibited to use social media account as being a member of dating.com does not mean we also control members to own social media accounts. Having nicknames, aliases and/or Also known as names in the platform is also not prohibited thus members may show like they have different names compared to their social media accounts.
However, we totally respect your judgment and If you suspect a member displaying any activity that falls in one of the grounds of anti-scam policy, please do not hesitate to report it to us with relevant details at support@dating.com for urgent assistance. Once a confirmed member is proven to have committed any wrongdoings in the platform, we make sure to refund the credits incurred in communicating with them.

Thumbnail of user dath7
1 review
4 helpful votes
September 7th, 2021

Its straightforward man, you simply need to make a record on dating.com and you will be welcomed by young ladies. After that you can have a decent talk with them. In case you are fortunate than you can turn into a beau of one of them or, in all likelihood you can ask another person.

One thing is without a doubt that you will consistently have a cheerful life after enrollment on dating.com.

Thumbnail of user robertt1266
2 reviews
18 helpful votes
June 28th, 2020

I want to say thanks and pay my regards to the admin of dating.com for developing such a useful site for single persons.
You know that there are a lot of scams on both offline and online platforms. But dating.com is one of the legitimate and highly interactive site which is always ready to deliver quality services to its members.
The admin always tries his best to reply all the support tickets on time. I got my reply in half an hour. He is really working hard to give superb services. Hats off to dating.com.

Thumbnail of user angelandamay247
1 review
12 helpful votes
January 11th, 2024

The men pose as low level celebrities under different names. Make sure you reverse look up the photos before getting invested. Everyone I spoke to was not a real person. Look at the photos that I've attached. I found the real person on tiktok and the other pictures shows the account pretending to be him.

Tip for consumers:
That because someone’s face is verified does not mean that they are verified real people

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Angel, Thank you for sharing these details with us. I am sorry that you had to go through such worrisome situation. The platform does not condone any wrongdoings such as displaying fake profiles as we ensure that the community is safe for our valued members, however, I would like to clarify that we don't discriminate members based on their status in life. Hence to set your expectations, it is not rare to encounter members who are in such status outside of the platform just like the pictures you have submitted. To reiterate it, Members are not prohibited to use social media accounts and use a nickname or AKA in the platform. Both are not against the Anti-scam Policy. However, We are looking at addressing your concern strongly. Concerning the members you are referring to, could you please contact us at support@dating.com with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.

Thumbnail of user kurte120
1 review
4 helpful votes
January 23rd, 2024

There are in my opinion fake women who are there to collect credits. I feel the site is a scam and not worth your time, let alone money

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi there! On our app, we have a very strict security policy, as the security of our members is the top priority. If you think that a profile isn't real, please send a direct link to our customer success team support@dating.com. In addition, we agree, our app isn't the cheapest. But we are doing our best to make it worth the price. On our site, you can feel protected and successful in your search! We are constantly developing our services to provide our customers with the best experience possible.

Thumbnail of user stephaniem1279
1 review
98 helpful votes
June 16th, 2020

This site is a joke. Signed up the hell of and immediately flooded with Foreign men especially China. Sure they lure you in Then have a crisis and want money. We all know how this works. What is sad is that there is obviously no overdrive or vetting from dating.com and some unsuspecting soul will have their bank account emptied

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Stephanie,

Thank you for your review.
I'm sorry to hear that you feel that way. Let me kindly inform you that on our website we protect our customers, we have a very strict security policy and you can read more about it here: https://www.dating.com/people/#dating-securely
The majority of people on our website are simply interested in communication. But if you experienced issues with some profile, you can always report it to our customer success team and we will do our best to help: support@dating.com

Thumbnail of user sheikhs9
1 review
4 helpful votes
December 16th, 2020

I recognize so the competition among the on line courting flooring is increasing time through age and along this competition tremendous range over scammers bear entered between the market as much well.
But thanksgiving God the dating.com is the real and legitimate corporation yet it only center of attention concerning the virtue then reality. All the profiles are real yet I met twain on to them who are living within my town.
Thanks a lot dating.com because of building my day therefore special.

Thumbnail of user trabajosj
1 review
0 helpful votes
June 27th, 2021

I have never discovered any site so much dependent and faithful with its individuals than dating.com. The administrator is exceptionally pleasant individual and he generally answer to the help tickets.

Love you dating.com

Service
Value
Quality
Thumbnail of user anandar2
1 review
2 helpful votes
June 24th, 2020

I have more than 50 friends on dating.com including two very special friends. I have a crush on both of them and I am planning to date both of them at same time.
You can share your experience if you faced a same issue in your life. I want to marry both of them at same time. I think it is possible for me but still I am asking for expert advice.
As far as dating.com rating is concern, I am giving it full 5 out of 5. It is because of its best and highly supportive admin. The prices are affordable and community is the best among all of the other dating category sites.

Thumbnail of user ihabh5
1 review
3 helpful votes
June 27th, 2021

There are a ton of web based dating organizations who are taking cash and season of their clients however I after prepared the positive audits on insternet and web-based media I joined the webpage.

After the going along with, I tracked down that every one of the profiles were genuine. One of them were my companion on facebook also. We began visiting with one another.

I'm exceptionally glad that I have not burned through my cash and time. Much obliged dating.com.

Thumbnail of user ck637
1 review
2 helpful votes
February 19th, 2024

Biggest scam dating app full of fake profiles. Waste of money. They claim to verify their members but didn't verify me…

Tip for consumers:
If I can give it minus zero star I would

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello and thank you for your feedback. All our members are protected by the anti-scam policy and we work the best we can in making the platform a safe community for every member. We make it appoint to verify members upon registration. However, we wouldn't deny the fact that there may be possibilities that unacceptable situation may occur, Hence, If we see that someone is misusing the platform we will make sure to take strict measures against such members and reimburse the credits you’ve spent on them provided that such member has confirmed account. Please report any suspicious account or activity at support@dating.com along with relevant details the proves the claim.

Thumbnail of user nitins62
1 review
1 helpful vote
June 16th, 2021

Actually, in that place are plenty over reasons behind the truth so I am the use of dating.com because of my on-line courting desire. It is due to the fact of its affordability, usability, actual people behind each and every plan and I hold met twain concerning them who associate to my city, ultimately the admin guide is idea blowing. I bear under no circumstances viewed anybody admin like him of my entire life

Thumbnail of user antoniar57
1 review
69 helpful votes
January 1st, 2021

100% Fake profiles and difficult to stop the automatic payment process. I'm sending 3 messages to the man I like and you pay $20 charged Omg! I got 2 times paying another fee $15 and 1 message you sent and I tell myself this is not true it's fake person you talking. Don't start... it's waste of time and money... not real! Fake, fake fake!

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Antonia,

Thank you for your feedback.

We check all members that register with us to make sure that no one misuses our platform. All our members are protected by the anti-scam policy, so if something happened please tell us.

The auto-purchase option can be always disabled - just untick the box on the purchasing form while making the next purchase.

Actually, the auto-purchasing option triggers only that moment when you have no credits you still have a need in services - so it gives you the possibility to get what you want and not be cut off from your favorite friends and wonderful experience.

Please contact us at support@dating.com, so we could give you more guidance if you have any other questions or requests.

Thumbnail of user viancot
1 review
0 helpful votes
August 20th, 2020

I have used almost every site in the entire dating category but I have never found any site that much attractive and authentic like dating.com.
The reason behind its success is its admin and his hard working staff members.
I have visited their office and I met the admin as well. He is such a nice person and he always prefer to listen to the people's issues.
I know that there are a lot of people in my circle who are living a happy life due to the dating.com and I am sure that there will be a lot more to come who will make their lives happy from dating.

Thumbnail of user mda118
1 review
23 helpful votes
June 17th, 2020

I think those people who are worried about their personal lives or they are worried that no one loves them. Then they should join the dating.com and see the magic happen.
I was so surprised when I saw that one of my friend who was not so social has made a girlfriend and was going for long drive. When I asked his brother, I came to know that he made the girlfriend from dating.com.
I think that the dating.com is doing a great job of at least offering individual to find the love of their dreams.

Thumbnail of user abdelkrimb1
1 review
5 helpful votes
May 25th, 2021

A year ago during lock down, I made my record on dating.com and inside about fourteen days I had the option to make my better half around there. She is a wonderful young lady who functions as a consultant. She regularly remains online the greater part of time and we talk with one another on a few themes. I truly like her organization.
Dating.com much obliged for offering me this chance.

Service
Value
Quality
Thumbnail of user sonthiminhthu1999
1 review
0 helpful votes
March 15th, 2023

I've been using dating.com for a little over a year now, and I have to say, it's the best online dating platform I've ever used.
The site is user-friendly and easy to navigate. You can search through thousands of matches by city, age, and interests, and you can chat with potential dates in real time. The site also has a great number of features that make it more than just a dating site. You can join groups based on your interests, find friends who share similar interests, and even set up speed dating events.
Overall, if you're looking for an online dating platform that offers great features and quality matches, then dating.com is the perfect choice for you.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Thanks for the feedback! It really helps us provide you with only the best services.

Thumbnail of user jamesonb15
1 review
2 helpful votes
May 1st, 2022

I pay $8 so that I would be able to chat flexible with anyone in dating.com but I was charged again to talk to them if I paid $99 and I barely can even talk to anyone at all even when I paid for premium of $8

Tip for consumers:
If you're curious, don't. I was skeptical about the men and women on dating.com who are successfully rich and good looking. So why not give it a shot right? I paid $8 for premium as what it claims to chat with any to no limits. But as soon as i paid, i only have 20 credits so a few people to chat 1 sentence only and its done. $8 wasted. And their terms n agreements stated they will refund you fully but i get automated notification emails from them of nothing related to the refund :)

Service
Value
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Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Good day.
As far as we can see, there was only one 9.99 purchase on your account. The membership gives you an opportunity to start communication, however, to continue you need to purchase credit packages. We would be glad to help you once you reach out to us.
You can receive your refund via apple support.

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From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 4 days

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2.2
1,175 reviews
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