website thubmnail of Dating.com

Dating.com

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Texas
2 reviews
56 helpful votes
Follow Yoo C.
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Stay away
February 29, 2016

Just another Sinister branding by Anastasiadate.com. Same par as amolatina.com, asiandate.com, africanbeuties.com, arabiandate.com, triptogether.com. By using this site, you are essentially feeding black money into the third world. Be aware.

Date of experience: February 29, 2016
Netherlands
1 review
25 helpful votes
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They are still charging money from my card for auto subscription.
I cannot cancel it...

HELP
Fake profiles. Once you step in handsome men are writing you random canned questions and fail to maintain an actual human dialogue. To read messages, you must pay. Charges are arranged so that it is easy to lose 100 usd at once which I actually did last night. And guess what? This amount was not enough to continue communication.
Support is silent. Russian names with US phone number.
That's a pure cybercrime and will be reported to Europol and all other entities.

Date of experience: June 4, 2019
Daria S. Dating.com Rep
over a year old

Dear Nat,
We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to support@dating.com and we’ll personally check the profiles for you. You can also call at +1889809770, we are available 24/7. We will be happy to address your concerns regarding our site's prices and policies.

Rhode Island
1 review
28 helpful votes
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When on this site in Feb I had been talking to Marlon whos pictures are actor/ producer Marcio Rosario Found this out by a reverse image search!The only detective Marlon is,would be through one of Marcios shows! Some things just didn't add up! I want my $ $630 back from February! Also its ridiculously expensive! Not happy at all!

Date of experience: March 10, 2023
Alexander S. Dating.com Rep
over a year old

Dear Heather

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we try to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a credit refund through our anti-scam policy.

In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team:
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

We take such things seriously and looking forward to your email at support@dating.com, and we will make sure to review your issue with high priority!

Kazakhstan
1 review
15 helpful votes
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Stealing and Robbery
March 10, 2018

I was going to buy discounted credits but had to pay a full price. First a Customer Service lady assured me that the refund would be credited back but it's been an hour and they blocked me from messaging both on watsapp, facebook, and the live chat does not accept messages anymore. They just disappeared with my money. Please don't trust these cheaters!

Date of experience: March 8, 2018
Maria M. Dating.com Rep
over a year old

Hello Adilia!
We have just reviewed our records and would like to inform you that the refund for your PayPal transaction was successfully issued. Thank you for using our service and please accept our apologies for any inconvenience caused.

Mexico
1 review
3 helpful votes
Follow Fernanda G.
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Ive been trying to cancel my membership! Contact customer service by mail, phone, whatsapp, Facebook messenger and still no answer! I was not happy with the app so I want the suscription cancelled right away!

Date of experience: March 16, 2022
Alexander S. Dating.com Rep
over a year old

Hello Fernanda.
Could you please tell us why did you decide to do so? Did something happen? As far as I can see, your monthly membership has been already canceled as you have requested.

Sri Lanka
2 reviews
0 helpful votes
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Great
March 13, 2022

Last month, I joined dating.com and instantly started chatting with a very beautiful girl. She immediately put me on her app when she found me—I'll admit it! And to add insult…she said that this guy is really nice too! Well, as you can imagine there was some drama going down because everyone knew who the hell he actually WAS from all over the place (we're using "the internet" here). But things turned out alright after about 6 months of trying for dates again and again until we met up right at our first night in bed.
So yeah, before sharing my story if any girls have told their friends they think Jason Blahblah will never find someone his own size or just plain doesn'

Date of experience: March 12, 2022
India
2 reviews
0 helpful votes
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Great dating site
August 13, 2019

Wow incredible, this site is essential to me. Perhaps the best site to discover dates and simple to utilize. I have attempted such huge numbers of applications yet this one is best up until this point. I exceptionally prescribe this site on the off chance that you are searching for a genuine web based dating background.

Date of experience: August 9, 2019
Bangladesh
1 review
0 helpful votes
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NIce app
December 14, 2020

I think as those human beings whichever are looking according to experience their period over on line ball than she ought to be a part of an on-line relationship tribune yet salvo you are asking because my tips since I would endorse dating.com.
It is due to the fact concerning its staggering applications so much are handy at an less costly value tags. Plus its real profiles gives a feel about pleasure into the mind over a user. Furthermore, thou be able also crave thy girlfriend according to forgather thou outdoor as well.

Date of experience: December 14, 2020
Sweden
1 review
0 helpful votes
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This has been my most successful dating website. This site is easy to navigate. I've met lots of nice gals on here and have become friends with many of them off this site. I would recommend this site and will use again if this does not work out but I have a wonderful feeling it will.

Date of experience: July 24, 2018
GB
2 reviews
2 helpful votes
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Scammers - stay away!
March 11, 2023

This website has fake profiles to scam people. So clever, they don't ask you to pay them directly, but a "person" would refuse to meet you live, or to go on free platform. Any reason is suitable to just hold you on website longer, so that you continue paying for every message there. If you complain, dating.com will not take any accountability. I speak from experience. Just stay away and don't do same mistake as I've done. What else you can expect from a company that put your details through multiple mirrow websites and charges with different accounts, all from Malta. SCAMMERS!

Date of experience: March 11, 2023
Alexander S. Dating.com Rep
over a year old

Dear Natalija,

Thank you for your feedback. According to the policies of our site it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. We are sorry to hear about your inconvenience. Using certain services over others may be more costly and exhaust your balance in a short time. Please allow us to help you out by giving the full information on the pricing. Just send an email to support@dating.com. We look forward to your message.

AE
1 review
0 helpful votes
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REVIEW
November 13, 2020

I necessity to assign five famous person criticism in accordance with dating.com appropriate in imitation of its excessive exorcism functions within such a mean price. I really like their general website layout. They have bought plenty concerning applications between such that helps the users in accordance with engage including every sordid except having someone issue.
I hold not at all faced somebody pop over difficulty while using the dating.com yet the website online has a honest reputation on internet. Moreover, that lets in the users according to join each lousy then up to expectation postulate that necessity in imitation of marry than she may marry each other.
I suppose to that amount into it solid age about COVID-19, those whosoever are nevertheless odd have to edit theirs girlfriend on dating.com alternatively on thinking around.

Date of experience: November 13, 2020
Israel
1 review
0 helpful votes
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Is this scam site?
November 16, 2022

I just subscribe. My first time in meeting sites as this. And payed for 1 month subscription to try this. After getting so many massages from really cute guys that actually looks unreal. And I am now almost sure they are not After only 2 times we chatted. It asked me to add money to each time I want to reply! I'm going to publish it everywhere I can. And ask for lawyer about it. Cause above the money issue I feel very frustrated! And scammed! People whom are so naive and only wants to find love maybe there, are sometimes lonely and they using this weakness in the best way. How can it happen? This is too cruel! Someone needs to make this site shot off.

Date of experience: October 17, 2022
Alexander S. Dating.com Rep
over a year old

Dear Monoi
Thank you for your review and your feedback. We are sorry to hear you felt this way.

The membership fee and purchase of credits are two separate payments on the site. Subscription is access to the services + packages of credit. Using a service takes a certain number of credits. When you run out of credits, the site will ask you to top up your profile to continue. For more detailed explanations email support@dating.com. We will send you the file about your credit expenditure and advice you on how to use credits efficiently.

If you have any concerns about profiles, you can also send the link and we will check them again for you.

Wyoming
1 review
1 helpful vote
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Laughingly obvious scam
February 8, 2023

I was linked to Dating.com from a legitimate site. A free month trial subscription.
First it wasn't free. I had to pay $1 USD from the jump to even start the thing.
It's one of those sites that uses tokens to pay/use any feature. The pricing was ridiculous.
Secondly, the women on the site appear mostly to be Instagram models / stolen pics. Most seem to be from Ukraine, South America, and the token weirdos from China. Every woman on the site is a lawyer, architect, personal trainer. You'll quickly be bombarded with silly emails, video requests, and the "hey handsome" texts before you even post a picture.
Like I said, total scam.
I lasted about 4 hours on there. It is the most ridiculous site I've encountered.
Good for a laugh, nothing more.

Date of experience: February 8, 2023
Alexander S. Dating.com Rep
over a year old

Dear Steven
Thank you for taking the time to contact us.
Please accept my sincerest apologies for the experience you have had whilst using our communication platform. If you were looking for someone from your area, you can always adjust the site filters and members will be shown based on your search criteria. If you think that member is not real, please always know that you are protected by antiscam policy and are always welcome to share your complaints to us. Our Webpage doesn't implement the free-to-use model. Communication through the services on it requires credits that are bought independently from the membership. Each usage costs a certain number of credits. But it has a lot of amazing features to offer. We are eager to give more info at support@dating.com.

Florida
1 review
2 helpful votes
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Totally fake
January 13, 2021

I had spent over $1,500 dollars on this site. The 3 ladies I was interested in one by one turned out to be fake. One said she was a lawyer, the other said she was a doctor, last one a engineer. Did some checking 2 were peep show stars the other on her Instagram page was engaged, shows her photos of her with him, on website she says she has been alone for 3 years. Always had an excuse for not giving cell Number or letting me give them mine so we could whatsapp. Either didn't have cell or it wasn't working we're the excuses and dating.com is aware but don't do anything because they are a scam looking to make as much money off of you as possible. And I have the proof of what I say with videos of all three. Total scam website. Save your money I'm trying to get mine back.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 14, 2020
Alexander S. Dating.com Rep
over a year old

Dear Segundo,

Thank you for your feedback.

I am sincerely sorry to hear you feel about our services that way. Could you please tell me your ID number and the names of these ladies so I could check this for you?

We do have certain policies regarding personal information exchange but they are flexible and you are more than able to get your contacts to your match. Contact us at support@dating.com so that we could instruct you how.

Canada
1 review
12 helpful votes
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Scam
July 23, 2019

It's a scam, no doubt about it. They would talk to you and be very nice and seemingly interested, but as soon as you propose to switch communication channel for whatever it is (email, skype, FB etc.) since the site is outrageously expensive, they either ignore it and keep talking to you there or say some BS like they have no other way of communication or simply stop responding. Then a fanny fact I've spent $200 talking to a girl in Ukraine in two days so logically she spent the same responding message for message. It becomes too expensive for me but not for her - single mother living in country with $200 average MONTHLY income. Go figure! :) So it's pretty evident to me: those girls (or whoever behind) aren't paying there for communication like we do, but rather getting paid to do just that.

Date of experience: July 20, 2019
Daria S. Dating.com Rep
over a year old

Dear Russ,
With the support of our members, we create a big, active and safe community where everyone can find the right match. You pay for the service and we do everything to provide you with the best one. Rest assured that we fight hard against fake profiles and scammers. We can check the questionable profiles once you send us links to support@dating.com.
Kind regards,
Daria.

GB
1 review
1 helpful vote
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Fake profiles
August 21, 2022

As many others have stated, profiles are fake and into scamming you of your money! Follow your gut instinct! If it's too good to be true then it is! Can't get hold of customer service, have spent hours trying to unsubscribe. Not helpful!

Date of experience: July 22, 2022
Alexander S. Dating.com Rep
over a year old

Hi Abeedha! Thank you for your review! We're terribly sorry for the inconvenience! We're currently working outside of our normal response rate. If you have already emailed us about this, we will be in touch asap to address this for you! Alternatively, you may also consider chatting with us via Live Support within your profile, or calling us at +1 (888) 980-9770! Please rest assured that we regularly verify profiles on the app, and implement a very strict Anti-scam policy for your safety. Should you have any concerns about a profile, please report it to us so we can check it further for you! We hope you can give us another chance!

India
1 review
0 helpful votes
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Best Dating Site
February 13, 2023

I was really excited to try out dating.com. I had dated a few girls in the past, but I was looking for more than the traditional relationship. I wanted something that would be more of a friendship, and I believe dating.com is the best place to get that.My Member I'd is #******* The site provides a lot of information on how to approach a girl, what to say, and how to make her feel comfortable. I also love the fact that you can view the profiles of other members around you.

Date of experience: February 12, 2023
Alexander S. Dating.com Rep
over a year old

Thank you for your kind feedback. It is a pleasure for us to make your every day on our site!

Sweden
1 review
0 helpful votes
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SCAM
December 21, 2023

Lol this is the most scam dating site ever! Most of the profiles are bots or ppl to lure you into purchasing credits for keeping your chats alive! One bot assumed to be from Brazil wrote suddenly my language and other bots wrote similar things and expressions to you! I couldn't even reach the support because they don't care lol! Dating.com=Scam as its best

Date of experience: December 21, 2023
Alexander S. Dating.com Rep
over a year old

Hello, and thank you for your feedback! We apologize for any confusion and doubts you may have formed over the implemented credit system and our site in general. Concerning the members you are referring to, could you please contact us at support@dating.com with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.

Australia
1 review
1 helpful vote
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I just open up my profile and I was contacted straight away by at least 40 very hadsome men from all over the world. 3 of them kept on trying to video call me even if I did not answer them. All of them were writing cheesy pre-written phrases that only some idiots would believe.
I understood why everyone was trying to write and call me, because in answering them you use very quickly your credit and you need to buy more in order to communicate with them. I guess they get paid to make new customers spending a lot of money on credits.
I wrote to the support customer team, but they were "just sorry" I wanted to cancel my membership.
All the profiles were fake, just stay away!

Date of experience: October 3, 2022
Alexander S. Dating.com Rep
over a year old

Dear Paola

Thank you for your feedback. I am sorry to hear you felt this way.

We checked your case and you provided the ID numbers, however without supporting material In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.

*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

Dating websites are a lovely platform for scammers, we do our utmost to ensure you are fully protected on our website however, we are not naive, and we understand that there may be a small minority of our members that are here for the wrong reasons, however, we do our utmost to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy.

We are looking forward to your email at: support@dating.com.

GB
1 review
7 helpful votes
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Strange set up with new users getting inundated with messages and emails from free users., presume the job of the free user is to talk to paying members to get them to buy more and more credits. Popular/free users never give any personal information so don't think a relationship with them is ever possible - but I could be wrong? Seems a bit shady

Date of experience: December 21, 2021
Alexander S. Dating.com Rep
over a year old

Hello Ann.
What do you mean by "job"? Everyone comes here to have a communication, just like you. The job here can only be about professional staff helping you, like customer service, IT team, moderation, and so on. Some people may be shy once being asked to disclose their personal details online right away. Just give it some time! Please contact us, so we could help you exchange contacts with your friends.

Overview

Dating.com has a rating of 2.6 stars from 1,192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dating.com most frequently mention fake profiles, customer service and credit card. Dating.com ranks 642nd among Dating sites.

service
293
value
293
shipping
7
returns
7
quality
288
This company responds to reviews on average within 4 days
+438