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Dating.com

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India
1 review
2 helpful votes
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SCAM
March 25, 2021

This is the worst site I've come across. Full of fake profiles. I was robbed off 10,000 rupees in a day! Someone needs to report this site to the police! I asked for a refund and these guys are not giving it.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 23, 2021
Alexander S. Dating.com Rep
over a year old

Dear Anandini,

Thank you for your feedback.

I am sorry to hear something made you think of our platform that way.

Could you please tell me what did exactly happen? I would be glad to assist.

Apparently, all the charges were processed according to the number of services you used. However, I will add some bonus credits as a welcoming package and all necessary information will be mentioned below.

Please remember that we have different credit packages available for you to purchase – all at different rates per credit. For instance:

20 credits = $15.99 (0.80 cents per credit)

160 credits = $96.00 (0.60 cents per credit)

1,000 credits = $399.00 (0.40 cents per credit)

As such, the bigger the package of credits you purchase, the cheaper it is per credit.

Also, let me show you the full list of our services and their prices

Online Chat costs 1 сredit per minute;

One-Way Video Chat costs 4 сredits per minute;

Two-Way Video Chat costs 6 сredits per minute;

Offline Chat Message sending costs 1 credit per message (160 symbol limit);

Mobile App Message sending costs 1 credit per message (160 symbol limit);

Email costs 10 сredits each;

Sending/viewing photos or videos costs 15 сredits each;

Sending stickers costs 5 сredits each;

Sending animated smilies costs 1 сredits each;

Viewing video in profile costs 10 сredits each.

Nepal
5 reviews
16 helpful votes
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BEST DATING SITE
March 21, 2020

I think those of you who are looking for real dating and adult chatting site should test Dating.com. I am sharing my own experience that this is one of the most legitimate and affordable site that leads all other sites. Other sites are full of ads and pop-up pages that creates so much of disturbance during chatting.
Dating.com has good and user friendly environment. It is not full of ads and it has real and highly educated community. Those people who likes make new friends and girlfriend than they should join this community.

Date of experience: March 21, 2020
Germany
6 reviews
49 helpful votes
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Very "funny" to receive an automated invitation to chat written in Russian by a so called young woman who is supposed to be from India! As it is also funny to chat with an India woman who completely mistakes about the real time in India, because the hired scammer does the night dirty job from Moscow to manipulate you and steal your dollars! To conclude: if you withdraw the fake very positive reviews written and sent by the Russian mafia employees, this awful site will be classified at the last rank

Date of experience: November 25, 2019
Viacheslav F. Dating.com Rep
over a year old

Dear Customer,

I'm sorry you doubt our members.

You received a lot of chat invitations to expand your communication opportunities and find your match faster. This feature helps members to connect with each other and start a conversation right away. Many members really like it.

Feel free to contact us at support@dating.com and we will address all your concerns.

Kind regards,

Slava

Slovenia
2 reviews
15 helpful votes
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A total scam
November 14, 2021

I have no words to describe what those people (popular members) do to those who pay and hope to find love. They are trained people, who are promising everything so that you fall in love with them and stay on the site spending money. And at the end they have tons of excuses why they can't chat on other social media or anywhere else.
Stay away!

Date of experience: October 15, 2021
Alexander S. Dating.com Rep
over a year old

Hello Teja.
Let me please reassure you all the members here are usual members just like you - they've come here to find friendship, flirt, or even love! We also never allow any misusing of our platform, so in case you've encountered any such experience, please do let us know, so we could check.

Philippines
1 review
0 helpful votes
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Expensive
December 26, 2022

First time I tried using this app. After subscribing, I thought chatting was free. Suddenly asks to buy credits/tokens to have advanced communication. Thats a first for me. The app may be good, but squeezing customers off their wallets is a BIG no for me.

Date of experience: December 26, 2022
Alexander S. Dating.com Rep
over a year old

Dear User. Thank you for your feedback and we are sorry to hear about your disappointment. At the moment, we do not implement any monthly plans with unlimited access to the services. The current subscription concept involves making purchases to get credits to use the services. But a few amazing benefits come along with it. Email us at support@dating.com. We'd love to explain to you how it works and it is worthy of having.

Canada
1 review
0 helpful votes
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Dating.com is a safe and secure environment that supported me in my search for love. Through Dating.com I was able to meet the most amazing woman. We've been together for over 2 years and have just bought a house together! I'm really grateful to Dating.com for enabling this to come about.

Date of experience: February 22, 2019
Sweden
1 review
0 helpful votes
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People on Dating.com tend to be more interesting, more entertaining and better to talk to than on most other dating sites I've seen. Plus the personality tests etc are a reason to browse, even if you're not single!

Date of experience: February 17, 2019
Brazil
2 reviews
0 helpful votes
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Excellent website
March 28, 2020

The company is really amazing in terms of their services, economical charges and extremely professional staff. I will recommend it to those who are involved in exporting and importing cars to and from America.

Date of experience: March 27, 2020
GB
1 review
11 helpful votes
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Scam site
January 12, 2024

After a while using Dating.com I started searching the images on Instagram and found that most of them were being used by people with different names using false ID. No intention of meeting whatsoever, if you try to talk outside the site they say they prefer it on there and eventually stop talking. They ask for virtual gifts etc which just gives more to the scammers. I wasn't taken in by any of it and gave nothing to anyone but they still wasted a lot of my time on there. Cost a ridiculous amount just to text and they keep cutting you off anyway and asking for more money. A complete scam.

Date of experience: January 12, 2024
Alexander S. Dating.com Rep
over a year old

Hi Patrick, Thank you for sharing your experience with us. I am sorry to learn that the attempts of taking your connection outside of the platform didn't work. As a legitimate website that solely exists for the objective of providing premium communication services for likeminded-people. However, the freedom to decide whether or not a member would like to jump out of the platform depends on their very own discretion. Do be also informed that members are not prohibited to use social media account as being a member of dating.com does not mean we also control members to own social media accounts. Having nicknames, aliases and/or Also known as names in the platform is also not prohibited thus members may show like they have different names compared to their social media accounts.
However, we totally respect your judgment and If you suspect a member displaying any activity that falls in one of the grounds of anti-scam policy, please do not hesitate to report it to us with relevant details at support@dating.com for urgent assistance. Once a confirmed member is proven to have committed any wrongdoings in the platform, we make sure to refund the credits incurred in communicating with them.

India
1 review
0 helpful votes
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Good site
November 23, 2020

I think that those who are talking $#*! on different social media platform do not about the terms and conditions of dating.com. They only charge to ensure perfect security of the profile and that no one share the personal data with others.
I have seen that many of the people are totally non sense and have no idea that what other scam websites are doing with their users

Date of experience: November 23, 2020
GB
1 review
0 helpful votes
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No doubt about it. Dating.com is one of the best I have used! From my personal experiences I can tell that it is absolutely worth joining and in my opinion the best site I've used. Don't be fooled by the negative reviews. As usual: Guys with wrong expectations!

Date of experience: April 16, 2018
Egypt
1 review
0 helpful votes
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Best website ever
May 28, 2021

Let me share a truth with you guys that dating.com is one of the best website in the world. I have never seen any online dating site that has real profiles and you can even meet with your girlfriend. Thanks a lot dating.com for all of your love.

Date of experience: May 28, 2021
New York
2 reviews
1 helpful vote
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A great web! User friendly. Lots of very cool people there. If you have an issue, you write to their helpdesk and they get back to you fast, always nice and eager to help! I can only recommend. Met a few friends there! Thumbs up for this web.

Date of experience: March 7, 2017
Saudi Arabia
1 review
7 helpful votes
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Honest Review
November 23, 2020

I know that some of the people are upset due to the heavy amount being charged by dating.com. It is because of their service charges. The admin is working hard to make the dating.com forum neat and clean from scammer and fake profiles. There were some incident in the past that my girlfriend shared with me.
Since then the security on dating.com is strict and you cannot enter the account if they found that you are using the fake account.

Date of experience: November 23, 2020
Minnesota
1 review
2 helpful votes
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I have been on Dating.com, Datemyage and Eurodate, all sister sites. I met a man, spent a lot of time online with him, there were so many red flags, not to mention it is sooooo expensive, even my bank flagged this site, made me call them back, advised me this is most likely a scam. Also, Eurodate requires a Netspend credit card in in order to purchase credits. I did a reverse look up on my guy and he is an actor in Ukraine, or the man on the dating site is using his identity because he told me he has a business and lives in LA,. Found several other member photos on can stock but discovered on Yandex which is a Russian google (make sure you have good antivirus protection. Even had Trace Adkins and Alex Baldwin send me emails? I'm looking at these positive reviews here in disbelief and 99% sure these are fake, written by the employees all to lure people into this love trap. Please don't do it even if it intrigues you...it will leave you broken hearted and broke.

Date of experience: July 6, 2023
Alexander S. Dating.com Rep
over a year old

Dear User

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such profile please send us link at support@dating.com

Sweden
1 review
0 helpful votes
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Amazing site
July 21, 2018

Amazing site, nothing but positive things to say regarding all aspects and features. So much better than other site. No comparison whatsoever. Been happily in a relationship for over four months now. Would NEVER have met if it weren't for Dating.com!

Date of experience: July 19, 2018
Bangladesh
1 review
0 helpful votes
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Good
October 6, 2022

The dating.com is best and highly addicted for online dating. One of the things that really got me interested in this method was how we are seeing so many beautiful women who have to deal with some sort (that I don't think even everyone can handle) of being stuck paying off college loans, leaving behind a loving family and job prospects because of their choices as they grew up! These young people should know what's out there already – or at least try not take those financial decisions until after you've graduated from high school before making them again by taking on credit card debt when it seems impossible… The truth about finance often has us questioning if someone needs help now; these guys need support right awayl

Date of experience: October 5, 2022
Viet Nam
1 review
8 helpful votes
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I would like to cancel my membership on dating.com. I don't agree with a payment terms and conditions, nor i'm satisfied with the service offered by the application. Please tell me what the process would be for a refund of my membership. I think this is a scam app and i ask for my payments back.

+2
Date of experience: August 11, 2021
Alexander S. Dating.com Rep
over a year old

Hello Tracy.
We are so sorry to hear that. Could you please tell us more about why do you believe so? Your experience is our top priority.

Cameroon
1 review
11 helpful votes
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Thieves, scamers
August 28, 2018

Very first day on website for requested to buy 20 credits worth $15.99 for 2.05 chats and was debited 6 times I lost $145 within 2mins. I definitely will be make sure your site is exposed for the scammers you are

Date of experience: August 26, 2018
Maria M. Dating.com Rep
over a year old

Hello Bliss,
Thank you for the review. Have you contacted our support team requesting the breakdown of your account activities? Our managers will be happy to provide you with this information and additional explanation.

Ecuador
1 review
13 helpful votes
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All this is fake!
May 23, 2018

For me this is a well done operation, with profiles of handsome men, who manipulate the chats or emails so that you keep writing and obviously so that you continue spending your money (8 dollars for reading an email is ridiculous!) They take advantage of the loneliness and the lack of love of lonely people. I personally loved a man from dating.com but the moment I send my information to write to my personal email he told me a huge lie justifying the fact of not writing to my personal email or my cell phone. Another man told me that the website blocked the messages with personal information and another thanked me for the cell phone number but he never wrote to me, I think that this is a cheating business so that lonely people like me spend their money.

Date of experience: May 21, 2018
Maria M. Dating.com Rep
over a year old

Hello Lore,
Thank you for your review. The goal of our site is to provide service for successful communication, many people just like it here. We are sure that very soon you will find the right one who will be glad to move further.

Overview

Dating.com has a rating of 2.6 stars from 1,192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dating.com most frequently mention fake profiles, customer service and credit card. Dating.com ranks 642nd among Dating sites.

service
293
value
293
shipping
7
returns
7
quality
288
This company responds to reviews on average within 4 days
+438