website thubmnail of Dating.com

Dating.com

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Afghanistan
1 review
0 helpful votes
Follow Levi C.
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Good organized
December 8, 2018

Good organized. Simple and easy, took chat with 2 girls and everything went nice. Didn't meet them yet but hope that's going to happen. For now certainly can't say anything bad for the site. We'll see.

Date of experience: December 5, 2018
Florida
1 review
12 helpful votes
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Just what to add another fake, dishonest, glamorous, narcissistic individual. The same stuff endless emails$$$! Without really going enywhere. His name he is Valentino, 42 from Las Vegas. The site is absolute rip off! PERIOD!

Date of experience: January 9, 2023
Alexander S. Dating.com Rep
over a year old

Dear Lyudmila, Thank you for your feedback and I am sorry to hear about your disappointment. We have Anti-Scam Policy in use to protect every member and make you feel secure. If a member misidentifies him/herself we will reimburse all credits incurred communicating with this member. Should you feel to report that member at support@dating.com and we would be more than happy to resolve the issue fast.

Switzerland
1 review
32 helpful votes
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Unbelievably EXPENSIVE
February 11, 2022

Its crazy and unbelievably EXPENSIVE.
Sending a photo or an E-Mail costed 10 dollars, you are not allowed to switch contacts even you paid for the service. I wonder how could those hot guys or hot girls having so much money to burn on this Website? The only possibility is, those are fake models which were hired by dating.com to attract new members so that they get more payments. Otherwise, please give me a decent reason, why?

Date of experience: January 12, 2022
Alexander S. Dating.com Rep
over a year old

Hello Jane.
On the contrary, you can exchange contacts here! Via video chat or presents delivery. Please contact us so we could help you exchange contacts and address all of your concerns, especially, if you believe there is any fake profile here.

Georgia
1 review
28 helpful votes
Follow Nina S.
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Everything seemed fake from he first second, when I got bombed by similar automated messages, so called ice-breakers. When I answered some of them, next day I received same automated messages. They were sending emails which costs more credits to reply to, when they could have continued chatting.
Same responses, same pattern of behavior. They use instagram photos of not very well known models, but manage to go through verification anyways, fake profile maker can fake ID s aw well.
It's very obvious, nothing like this happened on websites where you're not charged for messages, fake people can be anywhere but this pattern of behaviour is clearly intended to make users use more credits and so may people are saying the same here in reviews.
Somebody should write about such scams in their blogs, I've read some articles but never experienced myself until now..

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 22, 2020
Alexander S. Dating.com Rep
over a year old

Dear Nina,

Thank you for your feedback.

I am sorry to hear something made you think of our website that way. Could you please tell me the name of the member whose messages looked automated or fake? I would be happy to check this for you as we do not welcome ingenuine people here.

We fight hard against fake profiles so I would be happy to receive any information about it.

The price depends on the services and credit packages you use. Please take a look.

Please remember that we have different credit packages available for you to purchase – all at different rates per credit. For instance:

20 credits = $15.99 (0.80 cents per credit)

160 credits = $96.00 (0.60 cents per credit)

1,000 credits = $399.00 (0.40 cents per credit)

As such, the bigger the package of credits you purchase, the cheaper it is per credit.

Also let me show you the full list of our services and their prices

Online Chat costs 1 сredit per minute;

One-Way Video Chat costs 4 сredits per minute;

Two-Way Video Chat costs 6 сredits per minute;

Offline Chat Message sending costs 1 credit per message (160 symbol limit);

Mobile App Message sending costs 1 credit per message (160 symbol limit);

Email costs 10 сredits each;

Sending/viewing photos or videos costs 15 сredits each;

Sending stickers costs 5 сredits each;

Sending animated smilies costs 1 сredits each;

Viewing video in profile costs 10 сredits each;

So you can communicate quite longer using chats instead of emails in case you like exchanging small messages + bigger packages.

Sweden
1 review
0 helpful votes
Follow Liam M.
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This website offers so many different ways to meet women, it actually makes online dating a lot more fun than I first thought it would be! In general, I would say that the site is great and always improving. Thanks Dating.com!

Date of experience: April 18, 2019
VE
1 review
0 helpful votes
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Awesome
April 27, 2022

One of the best and very popular dating app is dating.com. I recommend you give it a try if there is anything in your profile about him or her that can help to boost their interest, make them want this guy/girl more.

Date of experience: April 27, 2022
Texas
3 reviews
14 helpful votes
Follow Doc V.
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On Dating.com you get to spend lots of money to read the fake proposals for marriage, sex, or long term dating. Most of these young Playboy Bunny Latin models who claim to be business owners, engineers, lawyers, psychologists, or doctors are strangely only 22 to 25 years old while the older women who appear stunning like all the rest will come on to you so when you ask for them to communicate off the site you'll get the same answer every damn time, "Sorry, I don't feel comfortable chatting off the site." Which is bull$#*! because everyone in the world uses Google chat so what conclusion do you draw? They are fake profiles answered by AI or staffers trying to generate revenue for the site! When you contact customer service you get word salad and nothing but excuses even when you point out to them how obvious this is. So, if you demand a refund they'll just give you another 20 credits so you can waste them on lies too! Do not fall for their BS!

Date of experience: September 30, 2023
Alexander S. Dating.com Rep
over a year old

Dear User

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we try to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a credit refund through our anti-scam policy.

In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team:
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

If you find such profile please send us link at support@dating.com.

GB
1 review
11 helpful votes
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Absolute disaster
May 28, 2019

This is the worst ever. A complete scam with fake profiles. Don't go near it, ridiculous payment system. When you raise a complaint't with their so called customer support they ignore you. Customers should have the liberty to delete their account anytime they want, why should one contact them for deletion of account. Ridiculous. I pray that justice be done for all victimised. My God have mercy on these heartless and cruel people who are out there to defraud innocent souls

Date of experience: May 26, 2019
Daria S. Dating.com Rep
over a year old

Dear Madam,
I am sorry to hear that your request to Customer support has not been handled. We bring you apologies for this situation. Please contact our Customer support via email at support@dating.com or by calling at +18889809770.

Sweden
1 review
0 helpful votes
Follow Lynn W.
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I have been using this site for several weeks. Its rare that you find your dream date on online dating websites. But this was however quick to give me results. Found my beautiful lady on Dating.com and we enjoy our chatting daily.

Date of experience: July 24, 2018
India
1 review
0 helpful votes
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Awesome site...
November 11, 2020

Those on ye whosoever are however residing a earnest existence permanency stay ashamed on themselves. We bear acquired an extraordinary concerning rank dating courtroom about honesty together with the name regarding dating mite com. The internet site online prices half cash because of bind then enable its member then hold a non-public conference below talk every epoch she want.
The admin also make ultimate so a great deal every the profiles need to stay true but no faux blueprint is allowed within the site. I into actuality namely my length crowned in regard to the web page yet I bear done a paint brush in regard to friends regarding the site. All upon to them are absolutely suitable and friendly. Permanency durability

Date of experience: November 11, 2020
India
1 review
0 helpful votes
Follow Rahul R.
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I suppose that salvo even would bear been someone auspicious online relationship flooring than it would hold been Dating.com. It is because of the wonderful community as it hold got into there. They stunning yet incredible younger female up to expectation she have yet the excellent portion is so all the profiles are real. I have not located someone unaccompanied tab faux yet lowlife some deceptive statistics within it. I assume to that amount rather of going outdoors or fulfill half friends in this pandemic situation. One must fulfill an on line courting yet enjoy his lifestyles whilst present at home.

Date of experience: May 19, 2021
RU
1 review
2 helpful votes
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I am feeling lucky
September 24, 2018

Nowadays its fortunate to get someone perfect match for you by visiting online dating site. I am feeling lucky that i got best partner here and we are in relationship from last 1 year and still our dating is on.

Date of experience: September 22, 2018
Sweden
1 review
0 helpful votes
Follow Cayden L.
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I have visited many dating websites but Customer support from Dating.com Support is fast, much better than the other sites. They understand your concerns and will go extra mile to resolve them. Thank you and keep up the great work

Date of experience: December 29, 2017
India
1 review
0 helpful votes
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I have in no way viewed some mean site to that amount is hence wondrous then has lots concerning functions vile than dating.com. The total web page is completed about surprises yet ye by no means comprehend so thou will be brought a love a life.
I am the use of the site because of certain year and I bear been relationship because greater than three female and every over to them are very desirous or lovable.
The admin is absolutely amazing then rather jolly. He generally depends in accordance with every question yet aid label within 15 minutes. I on no account have anybody trouble among the signing of yet unseen charges. Everything is extremely luminous between dating.com. You do oration up to expectation you are dwelling among ambient now you logged within dating.com.

Date of experience: November 20, 2020
Canada
1 review
25 helpful votes
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You can talk but cannot get information from members. Therefore impossible to meet this members and it costs a fortune. When you send personal information. Everything is blocker. I have never seen a site like this. Fraudulent after spending a lot of money. I still haven't been able to get the information so i give up...

Date of experience: October 6, 2021
Alexander S. Dating.com Rep
over a year old

Hello Denis.
Actually, you can get any information you wish. We care about our member's online security. Please use Video Chat or Presents Delivery to exchange contacts. We would appreciate it if you reach out to us at support@dating.com, so we could provide you with all the necessary guidance and assistance.

Spain
1 review
1 helpful vote
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Amazing experience
December 27, 2018

Amazing experience for dating website. I would like to use it always and hope that every user having same experience. I wish everyone get best in their search. Everything is so comfortable here not like other sites where all things are one track things.

Date of experience: December 23, 2018
Netherlands
1 review
0 helpful votes
Follow Padraic F.
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Amazing site! I have no problems with Dating.com and girls are very hot and cheerful! I tried a few dating services before came across Dating.com, that was rather unpleasant experience. Two sites occurred to be scams and another one had a poor database of contacts. Now Im happy to choose among many wonderful women!

Date of experience: June 6, 2018
1 review
1 helpful vote
Follow Rufus C.
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Multiple options for promoting your profile and increasing your match compatibility. Although Dating.com profiles are simplistic, which in most cases of online dating is a good thing, it is worth your time to go in and fill out the various profile categories because the behind-the-scenes matching algorithm is heavily based on connecting people who share similar interests -- be those interests in sporting events, movies, superstars, or what have you.

Date of experience: September 27, 2018
RU
4 reviews
20 helpful votes
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Shady or lucky?
May 2, 2018

Made profile, no photo, no description, wanted to browse and get familiar with the site, but immediately started getting messages from men! Compared to other sites Ive been, pics from said men were rather well taken (good light, good visibility)
Text all extremely generic. Weird I thought, are they that hungry there?
But heres the catch, you can only read and send 1 message, for the rest you need to pay. Had the feeling they trying to stimulate me to pay with those potentially fake messages.
Anyway, decided to delete BUT you can only do that through tech support. Ok, fine wrote tech support, got reply fairly quickly are you sure you want to quite?, wrote back yes! And 12+ hours later Im still getting notifications of this generic messages from dudes

Date of experience: April 28, 2018
Maria M. Dating.com Rep
over a year old

Hi DeDee!
Sorry to hear that you have doubts regarding our service. Our main aim is to provide our users with care and attention, thus we have services that allow everybody to engage in the conversation. It's called Let's Mingle. It's very simple to use - choose age, sex, and type the message and it will be sent to a bunch of members that match this criterion. Looks like you were getting a lot of Let's Mingle requests recently.

Texas
2 reviews
2 helpful votes
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What a scam.
November 30, 2022

These girls are really good at pulling you along, for more money, just to look at a photo to see what country
There from, or state, they charge you 22.99 every time. Be careful here nothing but deception..

Date of experience: November 30, 2022
Alexander S. Dating.com Rep
over a year old

Dear Alan. We are sorry that the pricing policy of our website has left you disappointed. Indeed, using certain services costs a fixed number of credits that you buy separately. But every credit purchased by you is used to support all of the departments that ensure you have a safe and enjoyable time on our site. That's why our services aren't cheap. Please send us an email at: support@dating.com and we will provide you with tips on how to use credits efficiently.

Overview

Dating.com has a rating of 2.6 stars from 1,192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dating.com most frequently mention fake profiles, customer service and credit card. Dating.com ranks 15th among Dating sites.

service
293
value
293
shipping
7
returns
7
quality
288
This company responds to reviews on average within 4 days
+438