Dailysale.comReviews 359

I purchased a Fitbit Charge HR Wireless Activity Wristband from DailySale in Dec. 2019. The description clearly stated that it was a new Fitbit & the condition listed it as brand new. I received a used Fitbit, it packaging in a cheap plastic bag without any user's manual, the Fitbit didn't even functioning properly. Try to get RMA# to return the item, Emailed dailysale.com more than 10 time, so far no respond, I will never buy from DailySale again.

If anything occurs post shipment, be prepared for an ordeal. I've been told that the time between correspondence is due to an upgrade but I'm over a month out. Past that, I had a laptop shipped and stolen. While I understand the nature of their culpability. Their response was limited to, have you filed a police report? With the ulterior response of, until you file a police report... After submitting said report and providing them proof it was a 20% credit. Of which, didn't even cover shipping. Buyer beware. If all goes well you get a product for cheap, else wise be prepared for an underwhelming ordeal. I'm placing this in several places because of my displeasure with working through their customer service. It's generally copy paste responses with a few edited lines by a representative.

I have received several products from your company except I have submitted an order twice using the same shipping address I use for all my orders & that order always seems to be canceled because of the shipping address. It's for compression socks & a Bluetooth speaker. I have talked to someone in customer service. They can't figure it out either. They tell me that my money has been refunded but no explanation why I can't receive those products. The second time I ordered the 2 items, I ordered the wireless earbuds along with it. Got the earbuds but the other 2 items were canceled for shipping address. Please, let me know what can be done. Thank you for your time & have a great day!

After 2 weeks they gave me answer back saying the order was automatically canceled and with 4 POSSIBLE reasons... What a waste of time. Being 62 and having ordered thousands of items from other vendors... This is a first with no concrete answer. Reasonable is contacting me if there was a problem. My email address was right on the order and they sent me a, please leave proper feedback email right after the purchase. So for there lack of customer care with no communication or follow up when They automatically cancelled my order they get a 1 star but my experience with them has been a 0- star experience! Treating people right equals positive feedback and sales.

Ordered a refurbished Chromebook. It could not receive any updates and was very limited in its usefulness. I returned it. Dailysale does not give refunds. I waited for my Dailysale account credit. I got the email a week after they received it. However, when I log in, my credit does not appear. This means I cannot use my own money. Now suddenly, the attentive customer service has gone away completely. No responses. My money is gone and I have no computer. Oh, and NO PHONE NUMBER. BUYER GO ELSEWHERE.

First warning bell is the fact that customers can't review the products they purchase from daily sale. It's possible their are some decent products available from them but for the most part they are selling substandard products from Asia that promise much more than they can deliver. If you get a defective product your customer service gives you a run around. They know you need to return the defective product to them and spend more money on shipping it back to them so they offer you a small refund and let you keep or dispose of the product.
I wanted a full refund and was fully prepared to pay to ship it back because i used Pay pal and they offer a full refund on return shipping when you use them to pay for your purchase. Customer service said they understood i wanted a full refund and would forward that to the home office for review. Ya, really bad customer service that only attempts to delay and get you to accept a partial refund.

The item I purchased was entirely misrepresented on the website. Instead of being a pair of adult magnification eyeglasses what I received was a plastic child's toy that would not fit an adults face. I tried to reach the company but only got automated email responses telling me how to complete my sale, even when I used their returns email that was provided. The only way I got satisfaction was disputing the charge on my credit card. The company emailed me within 2 hours advising they were reversing the charge and I did not have to return the product at my own expense. Lesson learned!

We received a new Big Boss Oil-less Fryer from them. It was defective out of the box. DailySale said to return it for a replacement but per their policy we had to pay the shipping. The cost for us to ship back was half the cost of the item purchased. Now if the 2nd one is defective we will have the total purchase price invested in returns which would be twice the original cost. I had contact with DailySale and they said they would issue us a $10.00 credit for future purchases for inconvenience. There will be no second purchase. The item could have been purchased from Walmart and several other local stores and the would have accepted the defective item back and just replaced it with no additional cost. I would recommend not purchasing from this company.

DO NOT ORDER FROM THESE PEOPLE. I GUARANTEE YOU WILL BE DISSATISFIED. THEY SENT ME DAMAGE MERCHANDISE. PACKAGING TORN. THEY SENT ME ITEMS I DIDN'T ORDER. DIDN'T SEND ME WHAT I TRULY ORDERED... AN 18 INCH SOLID NECKLACE WAS NOT SOLID AND IT DIDNT EVEN FIT MY 2 YEAR OLD NIECE. IT WAS MY WORSE ONLINE PURCHASE, THE MOST TERRIBLE AND YOU ALL KNOW THERE ARE A LOT OF COMPANIES LIKE THEM OUT THERE! I PAID 321 DOLLARS. RETURNED EVERYTHING AND THEY ONLY GAVE ME A CREDIT FOR 253... THEY ARE SO FRADULENT AND I DON'T UNDERSTAND WHY THEY'RE ALLOWED TO CONTINUE TO SCAM PEOPLE. LOOK AT OTHER REVIEWS... ITS MIND BLOWING. TRUST ME... YOU WILL NOT RECEIVE WHAT YOU EXPECTED AND WHEN ITS TIME TO RETURN ITEMS, EVEN IF THEY WERE NOT WHAT YOU ORDERED! IM NOT SURE HOW ANYONE CAN GIVE THEM A 3... LET ALONE A 5! GOODNESS PPL.

Don't shop here if you expect to get your order when they say, or if you expect help from customer service! I bought Christmas gifts for my kids on Dec 5. The order was being "processed" for 13 days. No reply when I reached out to them. They finally printed a shipping label and then my order sat for another 4 days before it shipped. I was told I would get my order Dec 21-24 when I placed my order. By the time it finally shipped it said Dec 31. So much for gifts under the tree! Never would have bought from them had I known, and never will buy from them again. Still waiting so I can't tell you about the products...

Promised delivery on 12/13 in time for Christmas - still not here on 12/23. Took them over a week to respond to my many inquiries. Then they said the gifts would not be here until December 28th like it was no big deal. I can't tell 6 little boys that Santa won't be here until 12/28. I can't afford to get anything else without an immediate refund, and they refuse. I shop online because it is a major hardship for me to get someone to go shopping for me or to return an item. This is a nightmare thanks to a very uncaring DailySale.

I placed an order and after they received my payment information and purchase posted, I was notified that it may take up to 3 weeks to receive, Well 4-5 days went by and I got no notice of shipping, So I called them numerous times and only getting a recording that they were not open. The calls were all made during their business hours an on weekdays So after I don't know how many times I emailed them, Still nothing back except thank you for some BS about Norton having been provided for security, I emailed them again, telling them to cancel. Today I see that they charged my account I called my bank to dispute the charge, but said it was only pending, But it is still tying up my funds. The stress of dealing no service is appalling, The second the charge officially posts against my account, I'm disputing it with the bank, The rest of you reading this save you money and you headaches. GO ELSEWARE