business logo of CycleGear

CycleGearReviews 10,446

4.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


How would you rate CycleGear?
grey star
grey star
grey star
grey star
grey star

CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,115
value
14
shipping
6,906
quality
10,214
This company responds to reviews on average within 3 days

Instant Feedback

29,751 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Mark S.
Unfollow Mark S.
Share Review
Report Review

Delivery
November 18, 2023

Great service….prompt efficient….good price….right product

Date of experience: November 18, 2023
Wisconsin
1 review
0 helpful votes
Follow Alex N.
Unfollow Alex N.
Share Review
Report Review

Acceptable
November 18, 2023
Updated review

A little deceptive that the initial site said 24 hour delivery then it took 3 days.

Date of experience: November 18, 2023

Good deal!
November 8, 2023
Previous review

Good deal!

Date of experience: November 8, 2023
California
1 review
0 helpful votes
Follow Morgan U.
Unfollow Morgan U.
Share Review
Report Review

Great service
November 17, 2023

The salesperson was extremely helpful and the delivery was quick.

Date of experience: November 17, 2023
California
1 review
0 helpful votes
Follow Rolando H.
Unfollow Rolando H.
Share Review
Report Review

Thank as always cycle gear
November 16, 2023

Fast shipping and great folks over at cycle gear. Thank you

Date of experience: November 16, 2023
Texas
1 review
0 helpful votes
Follow Kenneth B.
Unfollow Kenneth B.
Share Review
Report Review

Great customer service.
November 15, 2023

Every time I've gone to cycle gear I notice how helpful they are. They stick with you and help you find right size, they point out sales and even help with installation. Sometimes they are busy with others but the always seem glad to help even if it takes a while

Date of experience: November 15, 2023
Florida
1 review
0 helpful votes
Follow James F.
Unfollow James F.
Share Review
Report Review

Solid
November 14, 2023

The bar end sliders fit my 2020 Triumph Street Triple perfectly, look sleek and was super easy to install.

Date of experience: November 14, 2023
New York
1 review
0 helpful votes
Follow Onur A.
Unfollow Onur A.
Share Review
Report Review

Quality place to shop riding gear
November 13, 2023

The staff is amazing. There are lots of options to choose from. Overall experience was very good!.

Date of experience: November 13, 2023
Nevada
1 review
0 helpful votes
Follow Aaron Q.
Unfollow Aaron Q.
Share Review
Report Review

As I haven't ridden in a. Very long time I needed some help in sizing.

Date of experience: November 13, 2023
California
1 review
0 helpful votes
Follow Michelle H.
Unfollow Michelle H.
Share Review
Report Review

Motorcycle jacket
November 13, 2023

Web site not easy in regards to returns wanted info emailed with return slip could not receive it

Date of experience: November 13, 2023
North Carolina
1 review
0 helpful votes
Follow Andy V.
Unfollow Andy V.
Share Review
Report Review

Great customer service
November 13, 2023

Friendly knowledgeable staff. Always helpful and a pleasure to deal with

Date of experience: November 13, 2023
Arizona
1 review
0 helpful votes
Follow William D.
Unfollow William D.
Share Review
Report Review

Good pants
November 12, 2023

Pretty comfy, fit well, my only thing is they came in a box three times the size of the pants which was cool but was like yes.

Date of experience: November 12, 2023
Missouri
1 review
0 helpful votes
Follow Roger L.
Unfollow Roger L.
Share Review
Report Review

Great experience
November 12, 2023

I always seem to find products nobody else has in stock at Cyclegear.

Date of experience: November 12, 2023
Pennsylvania
3 reviews
2 helpful votes
Follow Brad W.
Unfollow Brad W.
Share Review
Report Review

On the road again
November 11, 2023

My tires showed up within a few days. I was anxious to get them. I had bought a Sportster with rotted tires so I NEEDED these to get on the road.

Date of experience: November 11, 2023
North Carolina
1 review
0 helpful votes
Follow Bruce F.
Unfollow Bruce F.
Share Review
Report Review

Always in stock
November 11, 2023

I have always been able to find the items I need in stock at a great price. Delivery is fast and always to me within a few days. Thanks

Date of experience: November 11, 2023
Texas
1 review
0 helpful votes
Follow Brian H.
Unfollow Brian H.
Share Review
Report Review

Mail order
November 11, 2023

Was as expected. Ordered and it was shipped to me in a timely manner.

Date of experience: November 11, 2023
California
1 review
0 helpful votes
Follow Donovan Z.
Unfollow Donovan Z.
Share Review
Report Review

It was good
November 10, 2023

It was good and i really liked the employees, also the place was really clean

Date of experience: November 10, 2023
Colorado
1 review
0 helpful votes
Follow T B.
Unfollow T B.
Share Review
Report Review

Fast delivery
November 9, 2023

I ordered a jacket for my son and it arrived quickly and perfectly.

Date of experience: November 9, 2023
South Carolina
1 review
0 helpful votes
Follow J J.
Unfollow J J.
Share Review
Report Review

Average Joe
November 8, 2023

Folks at Wade Hampton are helpful. I'm going to make an effort to buy from my local store (online store also) instead of Amazon.

Date of experience: November 8, 2023
Georgia
1 review
0 helpful votes
Follow Henry E.
Unfollow Henry E.
Share Review
Report Review

CYCLEGEAR EXCELLENCE
November 8, 2023

Fast, professional service coupled with actual humans who answer the telephone and are genuinely service oriented.

Date of experience: November 8, 2023
New Mexico
1 review
0 helpful votes
Follow GARY H.
Unfollow GARY H.
Share Review
Report Review

Quick connect visor device faulty
November 8, 2023

The quick connect device on the left side of the visor pops out at various times. I guess my beef is really with Bell helmets. Next time, I will buy a different brand.

Date of experience: November 8, 2023