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CycleGearReviews 10,446

4.8

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,115
value
14
shipping
6,906
quality
10,214
This company responds to reviews on average within 4 days

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29,761 reviews

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Oregon
1 review
0 helpful votes
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Ordered helmet on the website.
January 13, 2024

Always very helpful and knowledgeable staff ready to help.

Date of experience: January 13, 2024
Georgia
2 reviews
0 helpful votes
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IMS pegs are great
January 7, 2024

Quick and easy to use. RPM points are a bonus. Shipping was fast and accurate

Date of experience: January 7, 2024
New York
1 review
0 helpful votes
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Good products at decent price
January 5, 2024

Website has useful information easy to navigate. Their products are just what I needed to make my ride safer and more enjoyable.

Date of experience: January 5, 2024
Ohio
1 review
0 helpful votes
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Great prices! Fast shipping!
January 2, 2024

I bought my husband a Bell brand cycle helmet for his 4 wheeling adventures. Excellent product at a great price. Packaged well and fast shipping. I usually shop Cycle Gear for my husband.

Date of experience: January 2, 2024
New York
1 review
0 helpful votes
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Quad Lock MagCase
January 2, 2024

The Mag Case is pretty good hold very strong to the handlebar mount but the magnet isn't as strong as I thought it to be. It holds up great on bare metal but a little weak with painted metal. Still holds on strong and won't slip so I'm happy with the products!

Date of experience: January 2, 2024
Nevada
1 review
0 helpful votes
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Great service in store and online
January 2, 2024

Went in store to look at some helmets went back home where the store is a few hours a way from me and bought a helmet online

Date of experience: January 2, 2024
Oklahoma
1 review
0 helpful votes
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Easy
January 1, 2024

Was easy and fast, everything came when it said it would and I ordered a face shield and no crack or chips so I'm happy

Date of experience: January 1, 2024
California
1 review
0 helpful votes
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Good products priced fairly
January 1, 2024

The sales rep knew exactly what I was looking for and took me right to it.

Date of experience: January 1, 2024
Texas
1 review
0 helpful votes
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Arai face shield
December 31, 2023

Great service while purchasing and quick delivery!

Date of experience: December 31, 2023
Massachusetts
3 reviews
0 helpful votes
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They're great!
December 31, 2023

Went to a local store to purchase a helmet and not only was the salesman super helpful on making a choice but they were also very informative and helped me choose between two helmets! Overall I'm super happy and plan on going back in the future

Date of experience: December 31, 2023
Texas
1 review
0 helpful votes
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Easy Shopping
December 30, 2023

I was able to find the products I was looking for.

Date of experience: December 30, 2023
California
1 review
0 helpful votes
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Good Experience
December 29, 2023

Went to Cycle Gear ordered a part came in two days and picked it up. Everything went good and the part was correct and in perfect condition.

Date of experience: December 29, 2023
California
1 review
0 helpful votes
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Super quick delivery!
December 29, 2023

This was a very last minute Christmas gift and I was really worried it wouldn't make it on time. After ordering, it only took 2 days for shipping and delivery! Really satisfied with the speed and efficiency!

Date of experience: December 29, 2023
South Carolina
2 reviews
0 helpful votes
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Christmas Stocking stuffer
December 29, 2023

Super short delivery time and everything arrived as described on website. Thank you!

Date of experience: December 29, 2023
Idaho
1 review
0 helpful votes
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Adventure Riding Pants
December 28, 2023

Fit perfect to size, they look great and at a great price did miss the Black Friday deal though!

Date of experience: December 28, 2023
Georgia
2 reviews
0 helpful votes
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Great product and service
December 28, 2023

Very easy to order online. I had the shield delivered to the store and they put it on for me. Work's great!

Date of experience: December 28, 2023
Arizona
1 review
0 helpful votes
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Fast, easy and efficient
December 27, 2023

The website was easy I picked what I wanted. I found what I wanted. I bought what I wanted. I'm gonna wear it on Fridays ride.

Date of experience: December 27, 2023
Nevada
1 review
0 helpful votes
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Shop Tool needed
December 27, 2023
Updated review

Tires received in a timely manner. But when having them installed. Store called me and informed me that they did not have the tool to install the rear tire 90deg.valve stem which they sold me. Unfortunate

Date of experience: December 27, 2023

Easy navigation site
December 17, 2023
Previous review

Easy navigation site

Date of experience: December 17, 2023
Minnesota
1 review
0 helpful votes
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Product delivered timely
December 27, 2023

A easy ordering experience. Won't be able to test product until Spring.

Date of experience: December 27, 2023
Texas
2 reviews
0 helpful votes
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Went fine
December 27, 2023

No problems. All went well. I ordered the tire online and it was shipped to the store.

Date of experience: December 27, 2023