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CycleGearReviews 9,087

4.8

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
974
value
14
shipping
5,550
quality
8,872
This company responds to reviews on average within 4 days

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26,179 reviews

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Florida
1 review
0 helpful votes
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Good tire prices
August 28, 2025
Updated review

I buy my motorcycle tires through Cycle Gear because the prices are good and the local Cycle Gear offers a discount to mount and balance.

Date of experience: August 18, 2025

Easy web site and great prices
August 17, 2025
Previous review

Easy web site and great prices.

Date of experience: August 7, 2025
Ohio
1 review
0 helpful votes
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Gran Compra
August 28, 2025
Updated review

Compra rápida y muy fácil productos de excelente calidad gracias

Date of experience: August 18, 2025

Excelente compra
May 2, 2025
Previous review

Cycle Gear gran variedad de productos las mejores marcas compra en línea producto enviado a casa rápido y sin contratiempos

Date of experience: April 22, 2025
Ohio
1 review
0 helpful votes
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Being punished
August 28, 2025
Updated review

I ordered tires from the cycle gear website and had them shipped to my local cycle gear store so I could have them mounted and balanced. When they came in at the store I was told that I would have to wait 10-14 days because I ordered them from my home. Why am I being punished even though I ordered them from cycle gear itself? This is NOT good business. I am currently waiting for them to get done as I write this.

Date of experience: August 18, 2025

First time
June 27, 2025
Previous review

New to the motorcycle world, I took my old tires and wheels to them for new tires, mounting and balancing. Very happy with the service I received. $120.00 cheaper then other places for the exact same tires. Love this place.

Date of experience: June 13, 2025
Texas
1 review
0 helpful votes
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Excellent service
August 28, 2025

Excellent customer service. Offered discount and quick delivery

Date of experience: August 18, 2025
Texas
1 review
0 helpful votes
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Tires
August 27, 2025

Ordered my tires online, got them in a couple days later. Super happy with my purchase

Date of experience: August 17, 2025
Indiana
1 review
0 helpful votes
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I ordered a front and rear tire for my motorcycle. The tires where delivered sooner than I expected, fast shipping. I had the tires mounted and balanced at Cycle Gear, the man behind the counter said he could
Have them done in about 30 minutes, so I waited so I would not have make another trip.
They got the tire mounted and balanced fast so I paid my bill and got out of there.
When I got home I put them on my bike, the next day I went out to the garage to do some more work on my bike and the adhesive wheel weights from the front wheel were lying on the garage floor
So I took the front wheel off and took it back to Cycle Gear to get it balanced again. What a pain.
It looked to me that they used the wrong weights for that size wheel,

Date of experience: August 10, 2025
Montana
1 review
0 helpful votes
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Great service exceeded expectations
August 27, 2025
Updated review

All great nothing more to say I'm happy tired of entering feedback

Date of experience: August 11, 2025

Fast and efficient!
May 28, 2025
Previous review

Fast and efficient!

Date of experience: May 18, 2025
Ohio
2 reviews
0 helpful votes
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First class customer service
August 27, 2025

Went in store to buy a helmet, knew little about the different styles and brands. By the time I left, felt like I could sell the next one. Very knowledgeable and patient.

Date of experience: August 17, 2025
Florida
1 review
0 helpful votes
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Easy order
August 27, 2025

I was in need of a new pair of gloves and knew it was very easy to go to site and place an order.

Date of experience: August 17, 2025
California
1 review
0 helpful votes
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Excellent Customer Service
August 27, 2025

The worker at my local Cycle Gear in Fontana did an amazing job in helping me find the exact seat that I needed for my motorcycle. Answering all my questions in easy to understand manner for a new rider like me. My seat arrived quickly within two days. I am so happy I went to cycle gear to get my items. Shout out to your amazing worker, I believe his name was Ricardo.

Date of experience: August 17, 2025
Texas
1 review
0 helpful votes
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Great quick service
August 27, 2025

Customer service was very good and quick turnaround. Excellent

Date of experience: August 13, 2025
California
1 review
0 helpful votes
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Delivered within 24 hours!
August 27, 2025

I was surprised to have the product within 24 hours. I didn't expect it for at least 5 days.

Date of experience: August 17, 2025
Texas
1 review
0 helpful votes
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Glove and Helmets
August 27, 2025
Updated review

Great customer service and knowledge of gloves and helmets

Date of experience: August 17, 2025

Love it they have everything I need
August 15, 2025
Previous review

Love it they have everything I need

Date of experience: August 5, 2025
New Jersey
2 reviews
0 helpful votes
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Klim gloves
August 27, 2025
Updated review

Everyone is very helpful and attentive to you needs...

Date of experience: August 17, 2025

Ordering was nice and easy
August 16, 2025
Previous review

Ordering was nice and easy

Date of experience: August 6, 2025
Tennessee
1 review
0 helpful votes
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Great helmet
August 26, 2025
Updated review

Liteweight, comfortable. Easy ratchet style chin strap is cool. Vented slots let just enough air in to stay cool.

Date of experience: August 16, 2025

Easy check out
August 15, 2025
Previous review

Easy check out

Date of experience: August 5, 2025
California
1 review
0 helpful votes
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Good job all.
August 26, 2025

Pleasant, helpful, low-key staff. I always feel welcomed and appreciated.

Date of experience: August 12, 2025
Illinois
1 review
0 helpful votes
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Moto gear for the meat crayon!
August 26, 2025

On a typical day you can find me riding like an $#*! in an attempt to become the next meat crayon on the local news. That's why I make sure I ride in style with cycle gear products!

Date of experience: August 16, 2025
North Carolina
1 review
0 helpful votes
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Needed another helmet and gloves
August 26, 2025

Product is as described. And overall what I expected. Love it

Date of experience: August 16, 2025
Washington
1 review
0 helpful votes
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Staff always giving great service
August 26, 2025

Workers at cycle gear are passionate about their job. They are riders too and while there are many personalities to go with that, they all have a respect for the ride and that's what makes cycle gear great. New tires delivered quickly to the store. They had them fitted on my rims the next day. Amazing. Compare that to the local ducati shop who wants $110/tire to do it on the spot. I can easily wait a few days for the $150 savings! Used the money to get myself some new gloves. Anyways, never had an issue here. Hoping to check out one of their fun days on Tuesday sometime. Thx CG.

Date of experience: August 9, 2025
Missouri
1 review
0 helpful votes
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Fast and friendly service!
August 26, 2025

I ordered new tires for my bike and dropped off my wheels to have them installed. Sale prices plus low installation costs helped me save a lot of money :)

Date of experience: August 13, 2025