About the Business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Oreded a new helmet for my daughter to give as a present...still waiting and will not be here in time...I've gotten 2 emails asking how they did with my order.I called n was told soon...called again and still did not ship from a bordering state...13 days and waiting...not impressed...will not use them again...products are often low quality.
Always very helpful and knowledgeable staff ready to help.
Quick and easy to use. RPM points are a bonus. Shipping was fast and accurate
Website has useful information easy to navigate. Their products are just what I needed to make my ride safer and more enjoyable.
I bought my husband a Bell brand cycle helmet for his 4 wheeling adventures. Excellent product at a great price. Packaged well and fast shipping. I usually shop Cycle Gear for my husband.
The Mag Case is pretty good hold very strong to the handlebar mount but the magnet isn't as strong as I thought it to be. It holds up great on bare metal but a little weak with painted metal. Still holds on strong and won't slip so I'm happy with the products!
Went in store to look at some helmets went back home where the store is a few hours a way from me and bought a helmet online
The sales rep knew exactly what I was looking for and took me right to it.
Great service while purchasing and quick delivery!
Went to a local store to purchase a helmet and not only was the salesman super helpful on making a choice but they were also very informative and helped me choose between two helmets! Overall I'm super happy and plan on going back in the future
I was able to find the products I was looking for.
Went to Cycle Gear ordered a part came in two days and picked it up. Everything went good and the part was correct and in perfect condition.
This was a very last minute Christmas gift and I was really worried it wouldn't make it on time. After ordering, it only took 2 days for shipping and delivery! Really satisfied with the speed and efficiency!
Super short delivery time and everything arrived as described on website. Thank you!
Fit perfect to size, they look great and at a great price did miss the Black Friday deal though!
Very easy to order online. I had the shield delivered to the store and they put it on for me. Work's great!
The website was easy I picked what I wanted. I found what I wanted. I bought what I wanted. I'm gonna wear it on Fridays ride.
Tires received in a timely manner. But when having them installed. Store called me and informed me that they did not have the tool to install the rear tire 90deg.valve stem which they sold me. Unfortunate
A easy ordering experience. Won't be able to test product until Spring.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re sorry to hear your shopping experience wasn’t superb. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com