business logo of CycleGear

CycleGearReviews 8,549

4.7

About the Business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
924
value
14
shipping
5,013
quality
8,337
This company responds to reviews on average within 3 days

Instant Feedback

24,925 reviews
California
1 review
0 helpful votes
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Great
March 26, 2024

Great Company good products, Fantastic staff, good location

Date of experience: March 16, 2024
New York
1 review
0 helpful votes
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Awesome
March 26, 2024

Very helpful and knowledgeable, have the best prices

Date of experience: March 16, 2024
Alaska
2 reviews
0 helpful votes
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Military
March 26, 2024

Should offer the military discount no matter what. The discount in most areas only covers the tax so why not.

Date of experience: March 16, 2024
New York
1 review
0 helpful votes
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Great buying experience
March 26, 2024

Very responsive to my inquiries and I was kept up to date as far as when I could expect delivery.

Date of experience: March 16, 2024
California
1 review
0 helpful votes
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Great price on tires
March 26, 2024

Tires were a great price, fast delivery. Highly recommended.

Date of experience: March 16, 2024
New York
1 review
0 helpful votes
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Quick service and great price
March 26, 2024

Great helmet for the price. Could always be more close options than the relentless black and gray.

Date of experience: March 16, 2024
Utah
1 review
0 helpful votes
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Cycle Gear to the Rescue
March 25, 2024

I have always had good experiences with CG. Weather on line or in store or shipped to store. Always timely.always communicative and swift.

Date of experience: March 15, 2024
Michigan
1 review
0 helpful votes
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Rizoma mirrors
March 25, 2024

Appreciate the veteran discount. Thank you! I do appreciate veteran discount.

Date of experience: March 15, 2024
Illinois
1 review
0 helpful votes
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Great place to order parts or gear from
March 25, 2024

Haven't had any issues and great customer service and cool employees

Date of experience: March 15, 2024
Oregon
1 review
0 helpful votes
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Helpful customer service.
March 25, 2024
Updated review

I could have ordered these tires from a few sites since they were in the same price range. I ordered from cycle gear because they shipped to my local store where I could pick them up along with incidentals and staff was knowledgeable and helpful.

Date of experience: March 15, 2024

Great help at this store location
March 5, 2024
Previous review

Great help at this store location.

Date of experience: March 5, 2024
New York
1 review
0 helpful votes
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It's was awesome
March 25, 2024

Love this place has everything you need or want.
Yes sir.

Date of experience: March 15, 2024
Alabama
1 review
0 helpful votes
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As expected
March 25, 2024

Helmet received faster than expected. When it arrived, I took it into our local Cycle Gear. They happily installed my Cardo for me.

Date of experience: March 15, 2024
Florida
1 review
0 helpful votes
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Great customer service!
March 25, 2024

My item and received in a timely manner! Very pleased.

Date of experience: March 15, 2024
Pennsylvania
1 review
0 helpful votes
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Fast, Easy Process
March 25, 2024

Easy website to navigate and the order arrived very quickly

Date of experience: March 15, 2024
South Carolina
1 review
0 helpful votes
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Easy from start to finish
March 25, 2024

My first experience with cycle gear was easy and painless. Really happy with my purchase and how quickly my helmet arrived. I'll definitely shop here again.

Date of experience: March 15, 2024
Kansas
1 review
0 helpful votes
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Helmet
March 25, 2024

Very good, been using cycle gear for all my motorcycle clothes and gear since started riding again in 2018, knowledgable guys at store in Lenexa Kansas

Date of experience: March 15, 2024
Pennsylvania
1 review
0 helpful votes
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GREAT Helmet
March 25, 2024

The staff at Cycle Gear will do anything they can to help you.

Date of experience: March 15, 2024
Texas
1 review
0 helpful votes
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Sales...
March 25, 2024

I enjoy catching a sale for something I really need. Such as half off of the tire mounting service.

Date of experience: March 15, 2024
California
1 review
0 helpful votes
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CycleGear makes it easy (and risk free)
March 25, 2024
Updated review

Appreciate the quick delivery and ability to return/exchange at local store, especially for items like helmets and gloves.

Date of experience: March 15, 2024

Megan on the chat box was great!
October 31, 2023
Previous review

Megan on the chat box was great! Give her a raise.

Date of experience: October 31, 2023
Washington
1 review
0 helpful votes
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Face shield
March 24, 2024

Went smooth the stores do not have this part. You ordered came quickly.

Date of experience: March 14, 2024