Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Great Company good products, Fantastic staff, good location
Very responsive to my inquiries and I was kept up to date as far as when I could expect delivery.
Tires were a great price, fast delivery. Highly recommended.
Great helmet for the price. Could always be more close options than the relentless black and gray.
I have always had good experiences with CG. Weather on line or in store or shipped to store. Always timely.always communicative and swift.
Appreciate the veteran discount. Thank you! I do appreciate veteran discount.
Haven't had any issues and great customer service and cool employees
I could have ordered these tires from a few sites since they were in the same price range. I ordered from cycle gear because they shipped to my local store where I could pick them up along with incidentals and staff was knowledgeable and helpful.
Love this place has everything you need or want.
Yes sir.
Helmet received faster than expected. When it arrived, I took it into our local Cycle Gear. They happily installed my Cardo for me.
My item and received in a timely manner! Very pleased.
Easy website to navigate and the order arrived very quickly
My first experience with cycle gear was easy and painless. Really happy with my purchase and how quickly my helmet arrived. I'll definitely shop here again.
Very good, been using cycle gear for all my motorcycle clothes and gear since started riding again in 2018, knowledgable guys at store in Lenexa Kansas
The staff at Cycle Gear will do anything they can to help you.
Appreciate the quick delivery and ability to return/exchange at local store, especially for items like helmets and gloves.
Megan on the chat box was great! Give her a raise.
Went smooth the stores do not have this part. You ordered came quickly.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.