About the Business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Buying gift cards on the site is simple and quick. The gift cards were delivered promptly, too. Overall I recommend.
Siempre he recibido la atención y servicio que busco la atención y productos son recomendables y no he tenido problemas
I had an excellent experience with my purchase from Cycle Gear! I'm not a huge fan of online shopping when it comes to motorcycle gear, but I decided to give it a try since I live quite a distance from the nearest Cycle Gear store. Product descriptions were accurate, sizing was on point, and the shipping was faster than expected! I am very satisfied with my purchases!
Ordered a Shinko tire for the first time@$148 and was told it was a cheap tire and will not last long. Ok, spend $150 for a front tire and told at pick-up and installation it's cheap and wouldn't last long. Thanks for nothing. Why even offer cheap tires and possibly put a riders bike/life at risk? Now, I ride and more concerned if the tire will hold you to long distant rides. I know have to consider wasting $150 + $30 mounting to purchase another tire@+$250.
Staff members were very helpful and stayed in contact with me, will return to the Huntsville store every time I need something!
Excellent! My husband loves the motorcycle boots for his birthday! Great customer service too!
When I need to purchase expensive riding gear, that no-one keeps in stock, its easy to order at cycle gear, go pick it up at a store. If the equipment doesn't fit or is not as expected, just do the return right there. Free shipping to your friendly local cycle gear.
To be fair, I ordered at the store. I told the employee what I wanted. I received what he ordered. 1/2 was correct. 1/2 was a mistake. It was close... I wanted a lower fork leg guard. I received an upper fork leg guard. I haven't decided if I want it. I can't see where it fits. I have yet to do anything about any of it.
Easy to find what I wanted in the color and style and check out was simple and quick.
Awesome experience at the north olmsted cycle gear. Adam helped me pick out a great beginner helmet and informed me on the basics.
Super easy, got exactly what I wanted with the help of the workers.
What can I say? Products and prices are terrific! Outstanding service!
Shipping was really quick and my gear is absolutely amazing
Ordered filter cleaner and oil in bulk at store. Was delivered to store in reasonable time and I picked up from there. Easy, good service.
Just what I was looking for. Looks good on my bike. Thanks for the fast shipping!
First time I have used this service, I am happy with the service and the product.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members