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CycleGearReviews 10,410

4.8

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,110
value
14
shipping
6,867
quality
10,175
This company responds to reviews on average within 3 days

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29,703 reviews

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California
2 reviews
0 helpful votes
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Easy ordering process and fast delivery.
June 3, 2024
Updated review

Very easy process and good deal with my RPM. Also love the selection of products available.

Date of experience: May 24, 2024

Easy purchase and the price of the item I wanted was...
April 22, 2024
Previous review

Easy purchase and the price of the item I wanted was competitive.

Date of experience: April 12, 2024
California
1 review
0 helpful votes
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Excellent!
June 3, 2024

Excellent experience! Friendly way to find the right product and buy it.

Date of experience: May 24, 2024
Maryland
1 review
0 helpful votes
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Great sales
June 3, 2024

Excellent inventory To choose from everything you could possibly need.

Date of experience: May 24, 2024
Texas
1 review
0 helpful votes
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Air filter
June 3, 2024

Ordered open box air filter at discount. Product was as described.

Date of experience: May 24, 2024
California
1 review
0 helpful votes
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Bought new replacement tires from online. They were not in store but shipped and arrived within two business days. I was notified of their arrival and was able to have my buddy pick them up. Nice extra was them calling me directly to verify I authorized him to pick up on my behalf even with all the order information on hand.

Date of experience: May 24, 2024
California
1 review
0 helpful votes
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Got tires
June 2, 2024

Easy and super helpful. Got my tires quickly and easily. Didn't have to hassle or worry about how the warranty works, the employee went over everything in detail and got me in and out in 20 minutes. Great service

Date of experience: May 23, 2024
New York
1 review
0 helpful votes
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Nice looking jeans.
June 2, 2024

Jeans look like they are well made. They are the only nice looking, reasonably priced jeans that weren't those ridiculous looking skinny jeans. I might buy another pair.

Date of experience: May 23, 2024
Utah
1 review
0 helpful votes
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Could not figure out how to get advertised free shipping to store

Date of experience: May 23, 2024
Colorado
1 review
0 helpful votes
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I order a new face shield for my Icon helmet every beginning riding season because the face shield I have apears to scratch super easy. Every year my red shield is more yellow. I dont know why!?

Date of experience: May 23, 2024
Illinois
1 review
0 helpful votes
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Good stuff
June 2, 2024

Great service and products. Can't believe how awesome they are

Date of experience: May 23, 2024
North Carolina
1 review
0 helpful votes
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GTR-Air
June 2, 2024

I like the stats and performance rating chart for the helmets. It really helped me decide on which helmet to get. Only issue is that most of the helmets i was interested in have been out of stock for a while.
I was able to find the right helmet online and have it quickly delivered to my door.

Date of experience: May 23, 2024
Alabama
1 review
0 helpful votes
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I got some amazing in store support but the product I wanted wasn't in stock there. So the team member helped me order it online. Was delivered super fast and exactly as expected!

Date of experience: May 23, 2024
South Carolina
1 review
0 helpful votes
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Simple as it gets.
June 2, 2024

I ordered a fender eliminator for my Yamaha R3. I was able to to put in all my bike info and it gave me a few different options that would fit my bike. Once I ordered it it shipped and arrived in the time frame the provided. I haven't put it on yet but the initial buying process was smooth.

Date of experience: May 23, 2024
South Carolina
1 review
0 helpful votes
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They fit and work great! Don't buy the $40 Amazon knock offs. Bought them and had to return them! Very poor quality compared to the Kuryakyn grips!

Date of experience: May 22, 2024
California
1 review
0 helpful votes
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I received an anti fog screen for my shoei rf1400 helmet and stopped at Reno, nv cycle gear for installation. Team was great!

Date of experience: May 22, 2024
Vermont
1 review
0 helpful votes
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Easy, simple ordering and return process. Quick shipping too!

Date of experience: May 22, 2024
Illinois
1 review
0 helpful votes
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Momma atv
June 1, 2024

Helpful people. All of them.
Had an exchange, no problem!
Received helmet within days.
Overall wonderful experience!
Highly recommended

Date of experience: May 22, 2024
Colorado
1 review
0 helpful votes
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Helmet shopping
June 1, 2024

The lady that helped me find my helmet was wonderful.It was a pleasure and I'm so happy with my purchase!

Date of experience: May 22, 2024
Illinois
1 review
0 helpful votes
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I ordered a leather jacket and was unsure if it would fit since different lines have different measurement methods and it didn't really make sense to me. So, I had it shipped to the store so, if it didn't fit, I just say I don't want it and I am done. It ended up fitting and I kept it but, I liked the approach as it minimized time/energy. Also, I bought the spin armor insert at the same time.

Date of experience: May 22, 2024
Pennsylvania
1 review
0 helpful votes
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Overall, I love the look of the windshield but it's a lot smaller than I expected based on the pictures. I should Jane looked harder for measurements. Helps with the wind up to 45-50 mph. After that you start to really feel it.

Date of experience: May 22, 2024