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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Perfect customer service, perfect merchandise! Nice to deal with a great company!
Easy and quick. I usually have a very good experience with Cyclegear. Their staff is friendly and knowledgeable. On the phone at the customer service center, as well.
Salesperson very helpful with ordering product in store for home delivery.
Delay almost every time I've gone to the store. Current excuse: we have no new valve stems. So far wheel is there 5 days. Last time, rookie installer screwed up valve stem and balancing. Lots of time redoing remove tire and wheel. Will be looking for other alternatives
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
I found exactly what I needed for a great price and was shipped and received quickly!
Salesman knowledgeable and helpful although I wish this helmet was cheaper.
Motorcycle helmets are over the price chart.
No other stores had the style of leather jacket I wanted...
They said 4 to 5 business days. I saw my helmets in less than 24 hrs. :)
The employees were great. They didnt smother me or try to sell me additional things that i wasn't interrested in and shared their personal experiences on the gear I was looking for. 10/10 would recommend to friends and family.
I found exactly what I needed very quickly. I like the quality.
Only four stars this time because the paddock stand that I bought did not have height/width dimensions listed and I had to call the local store. However the sales associate was extremely helpful and found a tape measure to answer my question.
The Progressive spring compressor for over the spring assembly with the cutout/hole was NOT larger than the spring retention plate so there was no way to compress the spring - made the whole thing pointless! Have to return it
No issues plug and play. Had no issues and no check engine light.
I received the Klim pants quickly. It was the last pair on the website for this model. For some reason there were no tags or manufacturers information included, only the pants wrapped in a bag. Pleased with the quality.
The only thing I would suggest is better tracking information. I was given no information about delivery date or time frame.
Lots of help picking equipment as a new rider. Feel like I got exactly what I was looking for or better for less than I thought I would pay.
The product arrived in amazing condition earlier than expected. The jacket is super nice and breathable I'm very happy this was what I picked.
Easy purchasing process. Easily delivered to my local CG for pick up.
New to motorcycling and been struggling with what gear works with my type of riding. Found these pants a Cycle Gear website and noticed that they have a physical location less than an hour's ride away. Decided to shop online and delivery was a breeze! Thanks so much!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.