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CycleGearReviews 9,209

4.8

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
983
value
14
shipping
5,672
quality
8,991
This company responds to reviews on average within 4 days

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26,574 reviews

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New York
2 reviews
0 helpful votes
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The top case is solid and durable. Mounting bracket/plate was fairly easy to install on my KTM 1190R and fits well. The only issue I have is that the case only opens/unlocks with the key in place. Fairly inconvenient to always have to pull the key out of your pocket. It should close without the key, and only need the key when one wants to lock it. Other than that, a great value.

Date of experience: July 5, 2024
Washington
2 reviews
0 helpful votes
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I buy my tire and other things from the Tacoma cycle gear and in the past they have always done my tire while I wait, but when I tried to warranty my rear tire I was told it would be 2 or 3 days before they could get to it. So now I will be going some where else

Date of experience: July 5, 2024
Kimberly E. — CycleGear Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.

West Virginia
2 reviews
0 helpful votes
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Not as good as the original
July 15, 2024

I have only tried one of the helmet liners. The Zan liner, it is not as good as the one I purchased from Cycle gear a few years ago. It doesn't fit as tight and therefore doesn't protect my ears when putting on my helmet. The helmet still rolls my ears with this new one, that doesn't happen with the original one I've had for a few years now. It's also hard to tell what the product is like from the website. The pictures aren't very detailed.

Date of experience: July 5, 2024
Texas
1 review
0 helpful votes
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Pleasant Experience
July 15, 2024

Ordering online and picking up in store was extremely easy.

Date of experience: July 5, 2024
Louisiana
1 review
0 helpful votes
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Easy And Fast
July 15, 2024
Updated review

It was a wonderful experience that really makes ordering easy

Date of experience: July 5, 2024

Very easy and fast like me
July 7, 2024
Previous review

Very easy and fast like me

Date of experience: June 27, 2024
California
1 review
0 helpful votes
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Pretty vibing
July 15, 2024

I'm new to motorcycles, I do have experience in automotive repair and Sunday funday track days, every time I go to the shop, I'm never really pressured I to getting anything, for every suggestion, it's pretty rounded to what I've been looking for.

Date of experience: July 5, 2024
Rhode Island
1 review
0 helpful votes
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Good deal
July 14, 2024

Tire came fast and mounting was cheep and fast. This is the second tire I've gotten through cycle gear also got several other purchases always a good experience

Date of experience: July 4, 2024
Colorado
1 review
0 helpful votes
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The battery worked
July 14, 2024

Look I needed a new battery and it was cheap. The battery worked.

Date of experience: July 4, 2024
Utah
1 review
0 helpful votes
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Enthusiastic and very detailed customer service as I explored my options in the store. Extremely helpful I'm very appreciated.

Date of experience: July 4, 2024
Idaho
1 review
0 helpful votes
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No problems
July 14, 2024

Quickly ordered the parts that were required. Applied my military discount and we were on our way.

Date of experience: July 4, 2024
Virginia
2 reviews
0 helpful votes
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More airflow than a biltwell gringo, less air buffeting and noise than a bell. Guy at the store took his time to show me all the helmets in stock. But since I found the Bilt fits me so well, I'm glad I got to save money and still get an ECE 22.05 rating.

Date of experience: July 4, 2024
California
1 review
0 helpful votes
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Awesome!
July 14, 2024

Jessie at Dublin cycle gear deserves a raise. This man went above and beyond what he needed to do to help me track down parts for my 1992 Suzuki. Even though he got busy he followed up and made sure I was able to purchase what needed. Thank you!

Date of experience: July 4, 2024
Colorado
2 reviews
0 helpful votes
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Ordered my helmet from Cycle Gear and had delivered to store in case it didn't fit -- I could return it right there at the store without having to deal with shipping back, etc. Everything went smoothly. I was notified when it was in, guy at the counter got it for me in about 30 seconds, and I tried it on and walked around the store to make sure it was comfortable.

Date of experience: July 4, 2024
Tennessee
1 review
0 helpful votes
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Difficult Helmet Fittment/Sizing
July 14, 2024

The guys at the Knoxville location went above and beyond to help. I went thru ordering a couple helmets before I found the right fittment because I measure for a Large but couldn't seem to find a brand/model that fit in that size. Had to move up size.

Date of experience: July 4, 2024
Tennessee
1 review
0 helpful votes
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Motorcycle gel pad
July 14, 2024

Received my order very satisfied with the product and the service I got

Date of experience: July 4, 2024
Illinois
1 review
0 helpful votes
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We had a great experience in the store and the employee assisting us was friendly and helpful and knew a lot about helmets to assist us.

Date of experience: July 4, 2024
Puerto Rico
1 review
0 helpful votes
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Ordered for my daughter as a birthday gift. Very impressed with the fast shipping. It came earlier than expected and was delivered on her birthday. Great jacket.

Date of experience: July 4, 2024
Indiana
2 reviews
0 helpful votes
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Great Helmet
July 14, 2024

Like others have said, the size runs small so get one size bigger than you think you'll need. I do with the built in visor had an option to not be tinted. Going to order a clear visor so I can ride at right and not worry about wind/bugs getting in my eyes.

Date of experience: July 4, 2024
Tennessee
2 reviews
0 helpful votes
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Brake pad application
July 14, 2024

Brake pads listed for my bike were not even close to being correct. Please review your specific application lists.

Date of experience: July 4, 2024
Kimberly E. — CycleGear Rep
over a year old

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

California
2 reviews
0 helpful votes
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Easy shopping
July 14, 2024

Finding what I needed was fast and easy at a fair price. Shipping was quick.

Date of experience: July 4, 2024