On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very knowledgeable staff. Helped me find exactly what I was looking for.
Overall I have had a wonderful experience selecting quality riding gear. The only issue I have encountered, at no fault to CycleGear, is a limited selection of riding boots for people with large feet. I finally settled on a EU 49, and it feels pretty good overall. Would have preferred a EU 50 but will not complain. There was only 4 or so options in my size available. But shipping was fast!
The Kearny Mesa Cycle Gear in San Diego is my go to spot for new tires and tire mounting. Great customer relations with friendly courteous service. Just a bunch of good guys and gals.
Found what I was looking for, and ordered it. Haven't installed it yet so update after
It took a few days longer than thought. I was to get the part to a shop to finish my bike
Got exactly what I ordered. And was delivered promptly! Will order from Cycle Gear again in the future if needed!
Cyclegear made it very easy to do,also very prompt money returned in money returned.
BOOTS RUN LARGE,ENGINEER BOOTS CAN ONLY TUCK PANTS IN,CAN NOT WEAR ON THE OUTSIDE!
Very good experience!Easy delivery!Price affordable!I love shop online!
Excellent experience, smooth and hassle free. The product arrived sooner than expected.
Great product. Great service. Fast shipping. Would recommend.
The Delivery of the product was accurate, prompt, and as expected
Michelins Pilot Road 4 GT tires purchased for my 2016 FJR. These are now the fourth set of these tires the bike has seen in the past 8 years. Great value compared to stepping up to the newer GT offering from Michelin. Cycle Gear was fast to ship, quickly installed the tires on my wheels (and at a discounted rate given the order was placed through the store) and offered great communication when they were ready to be picked up.
Went in store to try on the black version in a 43, found these 50% off on their site in 42 and brown and I really like the brown. Fits great, true to size for me and feels great on the couple rides I have used them to commute.
I ordered the jacket and it arrived in 2 days, I ordered the armor and it arrived in 2 days - no complaints! The Analog jacket has a good amount of adjustment options to make it fit just right and the mesh fabric will hopefully allow me to ride in this jacket in the summer with the internal layers removed. The armor fits well into the jacket and has a much more absorbent texture and feel over the stock armor that comes in the jacket. As they say; "I hope I'll never need the protection, but it's nice to have". Ride safe out there
Haven't ridden in them yeti but they run true to size and are comfortable.
The BOA lacing system is great and super easy on and off
When it comes to women gear, we need more. I feel that the women department lacks on women's fashion. Yea, we ride but I also wanna be cute
All the employees that I talked with were very knowledgeable and friendly
I bought something online, it didn't fit like I expected in real life. I returned to local store and they made returns easy!
Gloves ordered were extremely small.I'll need to return them. Taking them to store
Great experience! The staff is always helpful and friendly.
Went to a physical store to try on helmets prior to purchasing. Staff was very helpful at store and online purchasing was easy!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members