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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great service fast and efficient quality products. Great customer service all around. Good experience. Thank you guys. Keep up the good work.🙂👍🏽
I bought the medium size and it is a perfect fit for me. Very good protection and it looks awesome. Great purchase
It was a very satisfying experience. I honestly don't remember the last time I was this satisfied over a purchase that wasn't an illegal transaction. Hope we can satisfy each other again in the future.
Sincerely, a very satisfied customer
Ordered product online and was given an expected delivery date. I chose the ship to store option and item arrived two days early. Was promptly contacted by the store upon its arrival.
My experience is great walked in the door greeted by the staff. The guy that helped me was very knowledgeable. I got a new visor for my Simpson helmet he is very willing to help me put in and show me how it works so if I want to change it down the line. Great people.
It took a while for me to find the Klim Forecast pant on the website even though I knew it had to be there because a Cycle Gear employee showed it to me at the store. I needed to find rain pants that were sized tall, which these are. I haven't tested their water resistance yet, but the medium tall size fits me perfectly and has all of the features that I was looking for - zipper up high on the legs for easy on/off, don't ride up above my tall boots when seated on the bike, easy to pack and not too bulky when packed.
The boxes are arriving in suspect condition: tape ripped, box top ends crunched as if someone was inspecting. Goods inside are ok, but what's up with the boxes? May want to look into your delivery chain.
Application of promo (military) and RPM discounts and points and all that works very well and is much appreciated.
The gloves I ordered fit great. They staff members were nice enough to hold them for me since I couldn't pick them up for 2 weeks. Erwin was who helped me and he was great. Super fun guy, super knowledgeable. He gave me lots of advice for my next upcoming track day. Great store!
I purchased a great looking and Quality helmet. Customer service was great đź‘Ť
It was larger and better quality than expected. Not the first time that I have ordered from them before and always satisfied.
I agreed to receive promotions, but when trying to check out, I had 3 of your texts interrupting my check out process.
Friendly knowledgeable employees. Super happy with the delivery time for my order.
Pipes do not fit my bike properly, and since it is an open box purchase, I am now stuck with a product I cannot use.
Was able to get this Pinlock insert within a week. They even installed it at the shop when I picked it up. Buy online because some of the in-store labeling is incorrect and they may provide the wrong insert.
Went into my local shop got fitted for a helmet modular helmet with Bluetooth I selected the LS two based on research And Bluetooth from cardio.
Tried on Jacket, my size wasnt available. Ordered it, rec'd it in timely manner.
Order came on time.
Helmet fit great.
Was able to track it an pick it up at store easly
Thanks to Joseph C. For making this happen! He guided me through the process, including the law enforcement discount and then provided a detailed quote.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members