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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
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Tried on Jacket, my size wasnt available. Ordered it, rec'd it in timely manner.
Order came on time.
Helmet fit great.
Was able to track it an pick it up at store easly
Thanks to Joseph C. For making this happen! He guided me through the process, including the law enforcement discount and then provided a detailed quote.
Cycle Gear has and always will be my first choice of business when comes to motorcycle gear and accessories. By far, this company has always show professionalism when in any of their stores. Many thanks to you all. Blessed
Word to the wise, DON'T SHOP CYCLE GEAR! There are plenty of other like businesses in our area and online. I needed to return an item and due to certain medical circumstances, it was outside of their normal return period. The employee I spoke to, told me, due to my circumstances she would make an exception and give me a refund; but a store credit was issued instead. Both my husband and I have spoke to several employees who will not help us out, regardless of the circumstances! The fact that I was specifically told I would receive a full refund and the fact that I was fighting for my life and could not get the item returned sooner! So now I am stuck with a substantial amount of store credit and have no need to purchase anything. Meanwhile, that money sits unused and my medical bills continue to pile up. Mind you, I was given the option to take the item to the store and get store credit OR send the item in and get a refund. We took the time to send it in and still did not get a refund!
The employee was great, knowledgeable and took his time to explain sizes, what was in stock and what were other options since my helmet is older. Everything came in on time and as expressed.
So. I'm a big boy. 5'8" 250lb. I know may waist and my inseam. These are sold by sizes like large, extra large, etc. I ordered a 2XL short. I wear a 2XL shirt. No chance of wearing them. I need to loose like 20 pounds to have a shot at it. I want to lose the weight. So i'll hang onto these. Right now, however, they just sit on my dresser. Sizing things when your not the perfect shape is not easy, fun, nor consistent. If there was a chart to help you figure fitment i never saw it.
My experience was great. I ordered my product online because it wasn't available in the store.
Staff were helpful and knowledgeable about the products they were selling. It's nice that most of the workers also ride.Although they didn't have what I originally went to the location for, they had an good understanding of both the product I wanted and the completely unrelated item I ended up buying.
I had purchased some gloves at a nearby store and then dropped one at work and the staff threw it away so I had to buy a new pair. While I was not happy having to spend another $150 after wearing them only one time I realized they were the best gloves I'd used so broke down. I ordered online and shipping was fast and I even got a slight discount so saved a couple bucks!
I've never had an unpleasant or negative experience at CycleGear.
Cycle gear is the go to shop on m area and I always find what I need and help to find what I need as a new rider. Both locations that I have visited never fail me
Ordered a replacement windscreen lock for my helmet. The part came quickly, and when I went to install it to replace the broken piece I thought I broke it. However it was fine it's just the parts aren't as exact as they should be and required finesse to get it back to its place.
Easy process, as usual from Cycle Gear. On time delivery never fails.
I ordered brake pads for my Harley online and had them delivered to my local Cycle Gear store to save on delivery fees. They arrived on time and I picked them up. My experience was as I expected.
Ordering was an easy experience, quick delivery, quality product for a reasonable price.
Helmet visor base plates, not functioning properly. In-store sales person ordered me the special parts, and then installed them for me quickly, and efficiently when they arrived. Couldn't be happier my very expensive helmet now functions the way it should.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.