business logo of CycleGear

CycleGearReviews 8,974

4.7

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
966
value
14
shipping
5,436
quality
8,759
This company responds to reviews on average within 4 days

Instant Feedback

25,914 reviews
California
1 review
0 helpful votes
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Great service
October 25, 2024

Had no issues i would use them again it was my first time with no problems.

Date of experience: October 15, 2024
California
2 reviews
0 helpful votes
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Good selection and fast shipping
October 25, 2024

I browsed online and found what I want. Checkout was easy and product was delivered not long after.

Date of experience: October 15, 2024
Pennsylvania
1 review
0 helpful votes
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Two Brothers Racing db killer
October 25, 2024

Two Brothers Racing db killer made muffler noise levels acceptable.

Date of experience: October 15, 2024
Utah
1 review
0 helpful votes
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Helmet success!
October 24, 2024

Item was well packaged, what I wanted and delivered promptly where I asked. I was not so keen on getting a modular helmet, but I did to match my wife and it is working well. Good choice and the help at Cycle Gear was awesome. We ordered hers online and delivered to the store and then ordered mine at the store and delivered to my house. Both worked very well.

Date of experience: October 14, 2024
Oregon
1 review
0 helpful votes
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An easy experience
October 24, 2024

I have had the same ride shoes for a decade and they finally gave out. I needed new shoes fast. Cyclegears site made it easy and quick to order a new pair that were just what I needed.

Date of experience: October 14, 2024
Texas
1 review
0 helpful votes
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My second helmet is finally here
October 24, 2024

Just be better with fedex… and i would buy again, i love my new helmet

Date of experience: October 14, 2024
Arizona
1 review
0 helpful votes
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Good tools will buy again order stocken too set order it on there website got in a couple of days

Date of experience: October 14, 2024
Washington
1 review
0 helpful votes
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Good
October 24, 2024

This particular time I ordered the wrong size but they always exchange/return easily.

Date of experience: October 14, 2024
Georgia
1 review
0 helpful votes
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Membership
October 24, 2024
Updated review

I should have purchased this membership along time ago. Instead I was being cheap and I cost me more money by not purchasing it.

Date of experience: October 14, 2024

The right stuff for the right price
October 15, 2024
Previous review

The right stuff for the right price.

Date of experience: October 5, 2024
Alabama
1 review
0 helpful votes
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Frequent buyer
October 24, 2024
Updated review

Best place to get any kind of motorcycle gear and or tires mounted and balanced on your motorcycle. Great people to deal with and do business. Will continue to purchase any and all products needed from cycle gear.

Date of experience: October 14, 2024

Easy quick nice products
July 21, 2024
Previous review

Easy quick nice products

Date of experience: July 11, 2024
California
1 review
0 helpful votes
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Sleeves too long.
October 24, 2024
Updated review

Bought the Rukka Raptor jacket which was beautifully made but similar to the Revitt jackets the sleeves had the chimpanzee cut which put the zippers uncomfortably into the elbow fold. Had to return

Date of experience: October 14, 2024

Been shopping with Cycle Gear since the store in south...
July 1, 2024
Previous review

Been shopping with Cycle Gear since the store in south of market San Francisco circa 1990

Date of experience: June 21, 2024
Argentina
1 review
0 helpful votes
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Perfecto
October 24, 2024

Fue fantastico poder comprar y retirar en el local, donde recibi todo el asesoramiento.

Date of experience: October 14, 2024
Texas
1 review
0 helpful votes
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Great Employee
October 24, 2024

The Young Lady who helped me was outstanding. I can't remember her name, but she was dark haired and rides a BMW sportbike.
She is an asset to your organization.

Date of experience: October 14, 2024
South Carolina
1 review
0 helpful votes
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I enjoy going inside.
October 24, 2024

I like going there. The employees are knowledgeable and not shy to tell you what they know, and very friendly. They have talked me through and explained either problems I've had or maintenance things I've had questions about.

Date of experience: October 14, 2024
Texas
1 review
0 helpful votes
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Quick switch!
October 24, 2024

My original helmet broke within a week of purchase which I assumed was as a factory defect, I took it in and they switched it for a new one!

Date of experience: October 14, 2024
Washington
1 review
0 helpful votes
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Perfect
October 24, 2024

Very pleasant experience. They had the part i needed and even though a shifter lever was 50 dollars before tax i feel i will have it forever. Thanks

Date of experience: October 14, 2024
Florida
1 review
0 helpful votes
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Great! Arrived sooner then I expected
October 24, 2024

I did have an order hiccup... when I thought I ordered the tires. It seemed like I didn't. Not sure if it were operator error or a glitch in the portal. When I thought I reordered, the address reverted back to my house (wanted to ship to store and have them mount the tires.) Turns out for the best. The tires were early and I mounted them myself.

Date of experience: October 14, 2024
Texas
1 review
0 helpful votes
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Great service.
October 24, 2024

Customer service at my local cycle gear is great. Guys are very helpful and friendly.

Date of experience: October 14, 2024
North Carolina
1 review
0 helpful votes
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Great service, quick delivery and good work.
Pricing as good or better than the internet and additional savings by joining RPM for a year.

Date of experience: October 14, 2024
Colorado
1 review
0 helpful votes
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Delivery
October 24, 2024

I love my helmet. I would have preferred a delivery drop method. The delivery driver left my package on the second step in front of my door, right in the line of sight from sidewalk and street. Porch pirates are real, theft is up and I requested for my package to be dropped on my back patio due to the prior stated reasons. I just believe an delivery drop option would be helpful for your customers

Date of experience: October 14, 2024