Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
It is easy to browse products. However, more filters for narrowing down searches would be nice. Shipping was fast and everything arrived by when they said it would.
All the employees I deal with at CG are very fun and informative. It's always fun to go looking for more toys to buy!
The website said the grips i ordered would fit, but they ended up being too tight and I was unable to use them without causing issues with the throttle.
Increíble la mejor tienda para pedir nuestros repuestos, excelente trabajo
Was shopping around for some adv gear and aince my local store didnt have in stock what I wanted I placed an order and within three days I had my Forma ADV boots in brown(tall)
Been buying from Cyclegear for a couple years and Good experience so far
I think they charge too much for shipping but other than that I was very happy with everything else.
I've waiting for this item to be restocked. Shipment came to me on time
I ordered one helmet and I received another one. The second time the helmet was the one I ordered.
The first one had the right label on the wrong helmet. To the person who picked, packed and shipped the helmet please tell to turn the brain on before doing anything.
I bought a Merlin Edale II jacket online from cyclegear. Sizing guide was spot on jacket fit perfectly arrived in three days well packaged.
Rear end rebuild and went with moose racing bearing and seal and I am happy with the parts I have.
Wouldn't let me log in with my RPM account. Also, I don't understand why Cycle Gear is more expensive than RevZilla, when it's the same company.
Wouldn't let me log in with my RPM account
Order from cycle gear in the past, this has been the fastest my items were ever received.
Super quick and easy to navigate! Very happy with the quality and timeliness of my order.
Very easy to navigate and straightforward process.
Great customer service easy transaction and suoer fsst shippimg order csme faster than original standard time. And they packed extra goodies in the box aswell wonderful experience!
Product was exactly what I ordered a send jacket. Thanks cycle gear another completed purchase.
The item I bought is Akpivoce slip on exhaust there is nothing wrong with it when came to me it is really nice and they delivered the item on time every time for me
It's a lot of choices on the website and at the actual store I really like it
Good experience. No problems except that the fed ex tracking number did not work.
I was browsing on Cycle Gear and seen a great jacket for the perfect price.
I love how easy it is to shop on the cycle gear web site. Plus, I earn money back every time my family and I buy anything from cycle gears.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.