business logo of CycleGear

CycleGearReviews 8,981

4.7

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
966
value
14
shipping
5,443
quality
8,765
This company responds to reviews on average within 4 days

Instant Feedback

25,927 reviews
Maryland
1 review
0 helpful votes
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Overall Good Experience
November 3, 2024

It is easy to browse products. However, more filters for narrowing down searches would be nice. Shipping was fast and everything arrived by when they said it would.

Date of experience: October 24, 2024
Colorado
1 review
0 helpful votes
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Great People
November 3, 2024

All the employees I deal with at CG are very fun and informative. It's always fun to go looking for more toys to buy!

Date of experience: October 24, 2024
Florida
1 review
0 helpful votes
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Didnt fit
November 3, 2024

The website said the grips i ordered would fit, but they ended up being too tight and I was unable to use them without causing issues with the throttle.

Date of experience: October 24, 2024
District of Columbia
1 review
0 helpful votes
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Excelente servicio
November 3, 2024

Increíble la mejor tienda para pedir nuestros repuestos, excelente trabajo

Date of experience: October 23, 2024
California
1 review
0 helpful votes
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Feedback
November 2, 2024

Excellent delivery time.Top quality products!Thank you.

Date of experience: October 23, 2024
Arizona
1 review
0 helpful votes
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Good as usual
November 2, 2024

Was shopping around for some adv gear and aince my local store didnt have in stock what I wanted I placed an order and within three days I had my Forma ADV boots in brown(tall)

Date of experience: October 23, 2024
California
1 review
0 helpful votes
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Good service
November 2, 2024

Been buying from Cyclegear for a couple years and Good experience so far

Date of experience: October 23, 2024
Florida
2 reviews
0 helpful votes
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Satisfied
November 2, 2024

I think they charge too much for shipping but other than that I was very happy with everything else.

Date of experience: October 23, 2024
Massachusetts
1 review
0 helpful votes
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ARB RF-1400 Review
November 2, 2024

I've waiting for this item to be restocked. Shipment came to me on time

Date of experience: October 23, 2024
California
1 review
0 helpful votes
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Read the labels please
November 2, 2024

I ordered one helmet and I received another one. The second time the helmet was the one I ordered.
The first one had the right label on the wrong helmet. To the person who picked, packed and shipped the helmet please tell to turn the brain on before doing anything.

Date of experience: October 23, 2024
Kimberly E. CycleGear Rep
10 months ago

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Maine
1 review
0 helpful votes
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Awesome Jacket, quick delivery
November 2, 2024

I bought a Merlin Edale II jacket online from cyclegear. Sizing guide was spot on jacket fit perfectly arrived in three days well packaged.

Date of experience: October 23, 2024
Arizona
1 review
0 helpful votes
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Quality parts
November 2, 2024

Rear end rebuild and went with moose racing bearing and seal and I am happy with the parts I have.

Date of experience: October 23, 2024
South Carolina
2 reviews
0 helpful votes
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Overall, happy with it
November 2, 2024
Updated review

Wouldn't let me log in with my RPM account. Also, I don't understand why Cycle Gear is more expensive than RevZilla, when it's the same company.

Date of experience: October 23, 2024

Wouldn't let me log in with my RPM account
October 22, 2024
Previous review

Wouldn't let me log in with my RPM account

Date of experience: October 12, 2024
California
1 review
0 helpful votes
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Quick shipment
November 2, 2024

Order from cycle gear in the past, this has been the fastest my items were ever received.

Date of experience: October 23, 2024
Florida
4 reviews
0 helpful votes
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Great company with great products
November 2, 2024
Updated review

Super quick and easy to navigate! Very happy with the quality and timeliness of my order.

Date of experience: October 23, 2024

Very easy to navigate and straightforward process
July 24, 2024
Previous review

Very easy to navigate and straightforward process.

Date of experience: July 14, 2024
Virginia
1 review
0 helpful votes
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Excellent service
November 2, 2024

Great customer service easy transaction and suoer fsst shippimg order csme faster than original standard time. And they packed extra goodies in the box aswell wonderful experience!

Date of experience: October 23, 2024
Washington
2 reviews
0 helpful votes
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Ordered jacket online.
November 2, 2024

Product was exactly what I ordered a send jacket. Thanks cycle gear another completed purchase.

Date of experience: October 23, 2024
Idaho
2 reviews
0 helpful votes
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On time
November 1, 2024
Updated review

The item I bought is Akpivoce slip on exhaust there is nothing wrong with it when came to me it is really nice and they delivered the item on time every time for me

Date of experience: October 22, 2024

They have everything on the website
September 7, 2024
Previous review

It's a lot of choices on the website and at the actual store I really like it

Date of experience: August 28, 2024
California
1 review
0 helpful votes
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Can't wait to try boots tomorrow!
November 1, 2024

Good experience. No problems except that the fed ex tracking number did not work.

Date of experience: October 22, 2024
Texas
3 reviews
0 helpful votes
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WOW
November 1, 2024
Updated review

I was browsing on Cycle Gear and seen a great jacket for the perfect price.

Date of experience: October 22, 2024

I love how easy it is to shop on the cycle gear web...
March 4, 2024
Previous review

I love how easy it is to shop on the cycle gear web site. Plus, I earn money back every time my family and I buy anything from cycle gears.

Date of experience: March 4, 2024