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CycleGearReviews 9,078

4.8

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
974
value
14
shipping
5,541
quality
8,862
This company responds to reviews on average within 4 days

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26,160 reviews

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Washington
2 reviews
0 helpful votes
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Outstanding
December 21, 2024
Updated review

Easy, simple, fast. Everything that I expected from cycle gear

Date of experience: December 11, 2024

I only buy on these close out deals!
July 9, 2024
Previous review

I only buy on these close out deals! They are what keep me buying all my gear a throw cycle gear!

Date of experience: June 29, 2024
Pennsylvania
2 reviews
0 helpful votes
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I live the helmet and CycleGear staff were great resolving the delivery snafu. I just had to spend a lot of phone time trying to figure this out.,

Date of experience: December 11, 2024
Kimberly E. CycleGear Rep
8 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.


Deirdre at the San Diego store was fantastic at unraveling...
December 15, 2024
Previous review

Deirdre at the San Diego store was fantastic at unraveling a shipping snafu and making sure I got the helmet.

Date of experience: December 5, 2024
South Carolina
1 review
0 helpful votes
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Nearly 2 week delivery time
December 21, 2024

Ordered REV'IT Lombard 3 Jeans on 11/29 which were scheduled to be delivered 12/4 or 12/5, and they did not ship until 12/9. I received them on 12/11 and they are what I expected in the right size and in good condition although there were 4 stickers from manufacturing melted into the fabric on the inside of the pants which were a pain to scrape out. Its also weird buying 100-700 dollar items that come in the same packaging as any cheap online purchase.

Date of experience: December 11, 2024
Kimberly E. CycleGear Rep
8 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Florida
1 review
0 helpful votes
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Family
December 21, 2024

They treat you like family real love n support and they take out to go through all the details to make sure u understand and satisfied

Date of experience: December 6, 2024
California
1 review
0 helpful votes
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Helpful
December 21, 2024

Was a smooth transaction. Everything worked out to my favor...great customer relations

Date of experience: December 11, 2024
California
1 review
0 helpful votes
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Delayed Arrival & Damaged Product
December 21, 2024

Using the tracking information daily, noticed the delivery date kept getting pushed back 3 days. Not a big deal. When I opened the box, I loved the trainers. Yet, one boot had a cut on the side and the other had scuff marks on the toe area.

Date of experience: December 11, 2024
Florida
1 review
0 helpful votes
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Good Products-Fast Service
December 21, 2024

The CycleGear website was very easy to navigate, and the product ordered came earlier than promised! No complaints, 5 Star Service!

Date of experience: December 11, 2024
California
2 reviews
0 helpful votes
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Love Cycle Gear!
December 21, 2024
Updated review

Always find good products at a reasonable price on Cycle Gear. Shipping is great too!

Date of experience: December 11, 2024

Quick and easy!
April 18, 2024
Previous review

Quick and easy!

Date of experience: April 8, 2024
Oregon
1 review
0 helpful votes
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Great service end to end
December 21, 2024

From visiting the store to select a new, and expensive, helmet, staff were there when I needed them and out of the way when I didn't. Gave me valuable opinions and made it a smooth experience. Then, when the helmet arrived at the store, they installed the intercom system, cleaned everything and the helmet was ready to go, no worries. Great experience overall.

Date of experience: December 10, 2024
Tennessee
1 review
0 helpful votes
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Smooth experience
December 21, 2024

CycleGear had exactly what I was looking for and shipped immediately!

Date of experience: December 11, 2024
California
1 review
0 helpful votes
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Fast shipping
December 21, 2024

I ordered this as a Christmas gift for my husband. It was delivered timely. I haven't checked out the helmet yet but I assume there would be no issues.

Date of experience: December 11, 2024
California
1 review
0 helpful votes
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Fast
December 21, 2024

I ordered gloves for my wife for Christmas. They came right away and was just what I ordered

Date of experience: December 11, 2024
Washington
3 reviews
0 helpful votes
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Sizing and not four season/very disappointed.
December 21, 2024
Updated review

The quality of these pants looks great!
Based on the reviews of the woman's H2O, i sized up from a 32 to 34. I could not get them past my thighs. I am 5 6 1/2 150 pounds. I wear a solid size 10. My dirtbike gear and adventure gear all is 32. You are limited on how much you can open up the waist to get over your thighs and glutes because there is a gusset from one side to the other. I have an athletic build so im not proportionally large on the thighs.

They are a very heavy pant, so I can't see how they would be cool enough in the summer. We could not find a vent in the back of the thigh for the air to flow thru.

Again the quality is good.

Date of experience: December 11, 2024
Kimberly E. CycleGear Rep
8 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.


10% off for receiving promotional and marketing doesn't...
October 15, 2024
Previous review

10% off for receiving promotional and marketing doesn't cover much. I went thru all that to try and save $77 for not.

Date of experience: October 5, 2024
Illinois
2 reviews
0 helpful votes
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Jacket and pants purchase
December 21, 2024

Everything was great, quick, and smooth, lorem ipsum I have to fill out 50 characters

Date of experience: December 11, 2024
Maryland
1 review
0 helpful votes
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Helmet
December 21, 2024

Always have a good experience with your company. My items always come early or on time and well packaged. Thank you

Date of experience: December 11, 2024
California
1 review
0 helpful votes
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Excellent service
December 21, 2024

I purchased the items and the service people helped me install.

Date of experience: December 11, 2024
Texas
1 review
0 helpful votes
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Vintage Tires
December 21, 2024

I ordered Duro tires for my 67' Superhawk, had them shipped to the store and left my rims with them. One week later picked them up mounted and they looked great. Easy and fast process.

Date of experience: December 11, 2024
Puerto Rico
1 review
0 helpful votes
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Nuestro viaje a Bogotá
December 21, 2024
Updated review

Soy fanático en comprar todos mis accesorios de moto en Cyclegear! Recientemente tuve un viaje de aventura en Bogotá y ordené accesorios y algunos llegaron a tiempo y otros tardaron más de la cta! Por lo demás estoy muy satisfecho con el servicio! TR

Date of experience: December 11, 2024

Muy Fácil y con gran inventario...
October 21, 2024
Previous review

Muy Fácil y con gran inventario...altamente recomendado!

Date of experience: October 8, 2024
New York
1 review
0 helpful votes
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Great customer service
December 21, 2024

I had a great experience, me and a friend went to buy new helmets during the holiday sale and the gentleman who helped us went above and beyond, he was very knowledgeable about the products and showed us what different visor options we could get with our helmets! Being able to visually see how it looks helps so much before just buying without seeing how it looks in person. I appreciate his help and will be shopping cycle gear in the future!

Date of experience: December 11, 2024
Michigan
2 reviews
1 helpful vote
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Christmas gift
December 21, 2024

I can't really rate anything other than the link I was given by my son-in-law made buying his gift a breeze. I'm sure he'll be very happy with what he gets.

Date of experience: December 11, 2024