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CycleGearReviews 9,081

4.8

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
974
value
14
shipping
5,544
quality
8,866
This company responds to reviews on average within 4 days

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26,171 reviews

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Nevada
1 review
0 helpful votes
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No problem at all
December 22, 2024
Updated review

Doing business cycle gear has been a pleasure, I wasn't sure at first, but after a few months after ordering several items through them, I have not had any problems I would recommend them to anyone who doesn't like problems

Date of experience: December 12, 2024

I need a helmet that fits
August 30, 2024
Previous review

I need a helmet that fits,I think after four helmets I found one that fits

Date of experience: August 20, 2024
Florida
1 review
0 helpful votes
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Awesome Customer Service
December 22, 2024

I had some issues with ordering a specific size and model of a motorcycle jacket online, I was able to call my local shop and they were a big help. Upon receiving my order shipped to that store, I was able to try it on. They were super helpful and comedic, they're always in such an awesome mood...

Buying my first helmet was also an amazing experience. The staff were super knowledgeable and answered all my questions with ease regarding pros, cons, and safety.

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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Great lights for my Harley
December 22, 2024

I was a little skeptical about ordering these showlights kit for my bike, I ordered it, received updates, and finally received my lights. It was very easy to install and I love the way they make my bike look! Highly recommend them!

Date of experience: December 12, 2024
Illinois
1 review
0 helpful votes
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As expected.
December 22, 2024

I ordered a new helmet and back pack from here. Everything showed up on time (about 5 days) and in good shape. Overall happy with experience and will order from here again.

Date of experience: December 12, 2024
Tennessee
2 reviews
0 helpful votes
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Helmet purchase
December 22, 2024
Updated review

Ordered, communicated, shipped as advertised. What more is there?

Date of experience: December 12, 2024

Like the stores and personnel… Little Rock, AR my usual...
December 16, 2024
Previous review

Like the stores and personnel… Little Rock, AR my usual haunt when in town there. What they don't stock is auickly available via their online website. Works good. Dependable service and shipping.

Date of experience: December 6, 2024
California
2 reviews
0 helpful votes
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Online Orser
December 22, 2024

Great customer service! Helped answer all questions in a timely manner. Fast shipping too

Date of experience: December 12, 2024
Maine
1 review
0 helpful votes
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Leather jacket
December 22, 2024

I was very pleased with the staff and the jacket I purchased.

Date of experience: December 12, 2024
Arizona
1 review
0 helpful votes
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Wind screen
December 22, 2024

So quick! Will purchase again. I dont have 50 words to say so in just filling now

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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Great experience
December 22, 2024

Everything arrived exactly as expected on time and high quality.

Date of experience: December 12, 2024
Curacao
1 review
0 helpful votes
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Real Protection!
December 22, 2024

My son purchased this jacket for himself but was unfortunately in an accident. Thankfully he was wearing this jacket in mid-July (we live in Georgia) when his bike went down and he slid across the pavement. Had he not had THIS jacket on, I am 100% certain we would have undergone skin graft surgery. His jacket and riding gloves took the brunt of his road rash. Needless to say when it came time to replace his jacket, this was purchased for a second time!

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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Quick, Easy, Friendly
December 22, 2024

I got exactly what I ordered, on time and the pick up was easy. I added an extra product while at the store and the team installed it for me immediately and everything works perfectly. I am very happy with my purchase and can't wait to ride and use it!

Date of experience: December 12, 2024
North Carolina
2 reviews
0 helpful votes
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Fast shipping
December 21, 2024

I love how fast you guys got my delivery to me. And really like the items I bought.

Date of experience: December 11, 2024
Arizona
1 review
0 helpful votes
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I need to return it and will soon
Of course the salesman told me if it doesn't fit just bring it back,so I will

50 caricatures

Date of experience: December 11, 2024
Arizona
1 review
0 helpful votes
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Rubber to the road
December 21, 2024
Updated review

The guys took care of me. They got my tire and aftermarket valve stem installed same day my tire came in. Thanks!

Date of experience: December 6, 2024

Good price for tire compared to others
December 10, 2024
Previous review

Good price for tire compared to others

Date of experience: November 30, 2024
Utah
1 review
0 helpful votes
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Great experience!
December 21, 2024

Big Mike over there at the store is the best helped me and my wife get all lined out with new helmets and a new cardo system.

Date of experience: December 11, 2024
Georgia
2 reviews
0 helpful votes
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Trackside Wheel Chock
December 21, 2024
Updated review

Cycle Gear delivered as promised. Every part of the process went well. Love their sales! Very happy with the product as well. Took other customers suggestion of putting a shop rag over the wheel stops to avoid the wheel sticking when removing the bike from the stand. Perfect!

Date of experience: December 11, 2024

Fast and efficient
September 8, 2024
Previous review

Fast and efficient

Date of experience: August 29, 2024
California
1 review
0 helpful votes
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Great Store
December 21, 2024

I was driving after coming from a motorcycle store that was closed. Saw cycle gear and literally cut 2 lanes over to entrance. The salesperson was very knowledgeable. She helped me find the perfect helmet.

Date of experience: December 11, 2024
Oklahoma
1 review
0 helpful votes
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Ogio Mach Turtle Pack
December 21, 2024

I like it even more than I expected. Perfect size. Love the look. Go Mach 5 if you need the big one. For me, this size is perfect.

Date of experience: December 11, 2024
Arizona
1 review
0 helpful votes
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HOTWIRED heat gear!
December 21, 2024

I got the jacket and gloves. These things were a GAME CHANGER! If you bike is your daily, I highly recommend the investment. Ride safe!

Date of experience: December 11, 2024
Arizona
1 review
0 helpful votes
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New helmet purchase
December 21, 2024

Went to Cycle Gear looking for a new helmet. Found one I liked but they didn't have my size instock so i ordered it and it was at the store in 3 days

Date of experience: December 11, 2024