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CycleGearReviews 9,121

4.7

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
976
value
14
shipping
5,584
quality
8,904
This company responds to reviews on average within 4 days

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26,274 reviews

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California
2 reviews
0 helpful votes
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Good buy
January 26, 2025

Fast and easy order! Fast deliver and tracking.Would buy again.

Date of experience: January 27, 2025
California
1 review
0 helpful votes
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Still rollen
January 26, 2025

Down to earth good people didn't try to sell you something that you didn't need.thay found the right part us my hats off to you guys well-done

Date of experience: January 16, 2025
California
1 review
0 helpful votes
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I could find what I wanted and the order arrived earlier than I expected

Date of experience: January 27, 2025
California
2 reviews
0 helpful votes
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Good fit and true to size
January 26, 2025

I tried these out in the Sierra Foothills, temp was probably around 50-60F and they kept me warm and comfortable. Their also solidly built, so far I'm happy and got them at a good price because of a sale.

Date of experience: January 16, 2025
Georgia
1 review
0 helpful votes
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Easy Transaction!
January 26, 2025

Easy online ordering and check out! We'll definitely purchase this way again! Thank you!

Date of experience: January 27, 2025
Texas
1 review
0 helpful votes
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Always a great experience
January 26, 2025

Shopping with Cycle Gear either online or in store is always a great experience. Online orders ship fast and arrive quickly, always packaged well arrive undamaged. Shopping in store is even better because of the helpful and friendly staff.

Date of experience: January 16, 2025
California
2 reviews
0 helpful votes
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Good experience
January 26, 2025
Updated review

Everything went well with having new tire mounted they always do a good job.

Date of experience: January 28, 2025

Good overall
July 22, 2024
Previous review

Good overall

Date of experience: July 12, 2024
North Carolina
1 review
0 helpful votes
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Cycle Gear
January 26, 2025

Thank you. Cycle Gear is always easy to work with. Garrett was excellent, and very knowlegable about the product I was interested in. Thanks.

Date of experience: January 27, 2025
California
1 review
0 helpful votes
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Expert, informative, no-pressure sales - Josh Slaughter and team were phenomenal!

Date of experience: January 4, 2025
Arizona
1 review
0 helpful votes
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Fantastic experience!
January 26, 2025

Great communication and updates! Everything was awesome and I will definitely be a return customer.

Date of experience: January 16, 2025
Texas
1 review
0 helpful votes
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Great product, late shipping
January 26, 2025

Shipping kept getting pushed back another day till I was 4 days later than originally promised.
Love the helmet though

Date of experience: January 16, 2025
Texas
1 review
0 helpful votes
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.
January 25, 2025

...

Date of experience: January 15, 2025
Washington
1 review
0 helpful votes
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Fast and easy
January 25, 2025

Found what we wanted but they didn't have the right size. They ordered it and it came to the door

Date of experience: January 15, 2025
Brazil
2 reviews
0 helpful votes
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Huge inventory and great service!
January 25, 2025
Updated review

I always find what I'm looking for, at a very good price! On top of that, a great service!
THANKS ONCE AGAIN!

Date of experience: January 26, 2025

AMAZING!
August 22, 2024
Previous review

AMAZING! Got all support I needed from Megan H, super!

Date of experience: August 12, 2024
California
1 review
0 helpful votes
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Smooth as Silk
January 25, 2025

Ordered a discontinued helmet in store that was not in stock at the San Luis Obisbo location. Shipped to me in a matter of 2-days. Transaction was smooth as silk.

Date of experience: January 15, 2025
Tennessee
1 review
0 helpful votes
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Nice
January 25, 2025

Perfect fit size 12.5 great riding shoes style and comfort will buy again

Date of experience: January 15, 2025
California
1 review
0 helpful votes
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Thanks for the quick delivery!
January 25, 2025

You are shipping my battery to my house for free and taking the old one in Hayward. Thanks for answering my questions and taking care of me.

Date of experience: January 26, 2025
Wyoming
1 review
0 helpful votes
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Customer service
January 25, 2025

The helmet is ordered was too small but the local Cycle Gear location took care of it.

Date of experience: January 11, 2025
New York
1 review
0 helpful votes
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Owner of 2019 Yamaha Tracer 900
January 25, 2025

I am a 69 year old man, 6'0 tall. My usual inseam size is 32, but I went for a longer inseam for 34 in case it rides up. As the description says, the jeans are a relaxed fit and fit the way I want it to. Overall, the quality of the product is top notch. I am happy with the color, the fit, and the features. I would recommend this product.

Date of experience: January 15, 2025
Texas
1 review
0 helpful votes
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Awesome
January 25, 2025
Updated review

The manager and staff are awesome and service is great...

Date of experience: January 15, 2025

Awesome...
December 10, 2024
Previous review

Awesome...

Date of experience: November 30, 2024