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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy to find what I needed & place order.
Order always arrives in 2 to 3 days time for in stock items.
Competitive prices too.
Easy to use website and easy to place order.
This National Cycle windscreen was the perfect replacement for my road-worn Triumph Summer screen on my '02 Thunderbird 900 after 75k miles. Quickly shipped by CG but FedEx Ground was painfully slow...it spent 3 weekdays in their Portland OR facility until it resumed moving towards me. Still happy with the new screen, the ease of installation and its performance. Thanks Cycle Gear!
I ordered 2 tires at the Medford Oregon CycleGear store in late-November 2024 in order to utilize a CycleGear promotion, a manufacturer's rebate & to avoid 2025 price increases. I'll use the tires in 2025. I appreciated the helpful store staff.
Cycle Gear's in stock variety of modular helmets and speed in delivery in absolutely amazing! Those are two of the many reasons I am a long time customer! Cycle Gear is simply the best!
My local Cycle Gear has been excellent with attentive, knowledgeable, customer service. While they don't always have everything in stock, ordering is quick and painless.
Great product that I found at a closeout price. Shipping took a little longer than usual, but it is winter, and the weather hasn't been great. Once my order arrived, I was contacted immediately and I was able to pick up this brain bucket. CG WPB staff were very helpful and attentive.
Easy online order process if any issues stores are more than eager to help resolve order issues. Highly recommend Cycle gear
If you need gear and you may be on a budget, look in the clearance/sales. You may find what you like for a good price
Product arrived complete and the customer service at delivery was great! I purchased several other products at the store and they offered me a lot of support! Thank you guys
This was annoying. Just the questions were fine. But making me put something in here will make me not be part of your survey in the future unless there's an issue with service.
Not sure if I picked the wrong option when ordering or not but the helmet is missing the small red accents I saw in the listing. Either way, I love this helmet so far and I am happy with my purchase. Red accents are nothing to cry over and I cant wait to start using this thing
Very simple process to get them ordered since they didn't have any in stock. They even sent them to a store closer to my home.
Ordering process was very good; however quality of product was not very good.
Item ordered 2 Jan, received 16 Jan. A pair of gloves took two weeks, seems long to me.
A friend recommended I check Cycle Gear for an item I was looking for and found it for less.
Had shinko 777 and loved them, staff at CG told me about the 999 based on my riding and they were right, tires feel great and as good as the 777
Great prices. Fast shipping. When considering price there was a good range of products.
Found what I needed and free shipping
I easily found the item I was looking for at a competitive price and the checkout as a guest was super easy, although I'm not sure why I got a warning about shipping to a PO box. I got plenty of emails about order status and shipping, the product arrived promptly and was exactly what I was expecting.
Easy and quick steps on ordering.
Price was 10 dollars higher then the actual product seller., reckon that's what you pay to get what you need
Quality stuff... Like all products I have ever got from CycleGear...
I don't have much experience ordering from cycle gear but the tools I ordered came in a timely fashion and seem to be better quality than I expected for the price. I intent to use cycle gear for equipment and accessories as needed.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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