CycleGear has a rating of 4.8 stars from 7,547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
I'd like to thank my CycleGear salesman at the Bear DE store, forgot his name, but he helped me decide the correct size of Shoei Neotec 3 helmet I needed. We had it ordered and it showed up in just a couple days. Fits well, plus I got good rewards for it too
Your product had a reasonable price and good delivery time. When I'm shopping for anything motorcycle related I'll definitely go to your website and see what you have the offer without hesitation.
Looked for exact fit pegs cycle gear had a ton of options for my bike and made the process easy and then they even arrived two days sooner than originally expected
Got more order quick, and staff were very nice, great shopping experience, will definitely recommend for people looking for anything motorcycle related
Do better on the contacting the customer regarding their order. Everything else worked well. The guys at shop are great very knowledgeable. I appreciate there service. Looking forward to Bike Night!
It took a week to receive at my local Cycle Gear retail store but maybe winter weather was a delay factor. Getting the correct hardware size is worth the wait though.
Second time buying these boots. First pair lasted 4 years of daily use. Hoping this pair lasts as long if not longer. Incredibly comfortable boots and the waterproofing is amazing
Online was as easy as in store. Ordered a women's mesh jacket for my wife. Got here quick with no problems.
Cycle Gear always makes it easy to find good deals. The free delivery and timeliness of deliveries is always a plus.
At 50% off sale I decided to give these shoes a try for a more casual look to go with my riding jeans during the warmer days. They arrived pretty quickly, and seem solid upon trying them on. Have not had a chance to ride with them yet due to winter but I love them already. They fit nice and snug, yet comfy. It perfectly compliments my Indie Ridge leather boots which are waterproof and insulated.
Good service, they took time looking up the information and parts that I needed. They also did some price matching witch helped out a lot. I will definitely be going back to CycleGear in the future.
Website has always been easy to use and it's nice having the option to either pick up order or have it delivered.
First of all Brittany Rose was the most kind helpful cycle gear employee I have ever met! Helped me with the part and ease of ordering. Love this place!
I ordered my new boots and eagerly waited for them. They arrived very fast and were just as described. Cycle gear was easy to use and came through again!
Ordered a new tire for my bike with the help of an employee in store, they were very helpful and helped me find a tire that best fit my needs and riding style. The new tire came in and I was able to have it mounted within 24 hours. I only had to wait about 30mins after I brought them the wheel for it to be done. Overall great experience, I highly recommend CycleGear.
Purchased a tire for my son's e-bike and the pricing was lower than other sources, plus they were a great help to get it swapped out and finished up quickly.
I am a 69 year old man, 6'0 tall. My usual inseam size is 32, but I went for a longer inseam for 34 in case it rides up. As the description says, the jeans are a relaxed fit and fit the way I want it to. Overall, the quality of the product is top notch. I am happy with the color, the fit, and the features. I would recommend this product.
I was looking for some new boots. The Alpine stars looked like a good value versus features versus good reviews combination. They arrived on time. I've only been wearing around the house so I'm reserving judgment on how they work on the bike but so far so good.
Delivery took longer than notified without bad weather. Initial notification took a few days and then shipper (Fed Ex) experienced a couple of delays. NOT blaming Cycle Gear.
Unfortunately the item I ordered was too small for me. Took it back to a local store and my return was accepted with no hassle at all. Just all around great experience and service.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.