CycleGear

I thought i bought the monoke adapter plate for the box to sit on the bike. I actually bought the mounting kit for the monoke plate for the box. There is one small "please note" at the bottom of the page saying I also need to order the monoke plate. The adapter kit shows mostly the monoke adapter plate and 1 little sliver of the mounting kit under it. First time purchasing a givi top box, so it was shocking to order what i thought was the monoke plate and received the mounting kit. Then had to pony up more money for the monoke plate. Oh well. It all worked out gradually. Maybe a picture of the actual adapter kit instead of just the plate for idiots like me.

Well I ordered 3 items from 3 different online stores, cycle gear was great kept me in the loop with emails and with shipping. One online store only sent me part of my order and has not responded to any of my emails which I sent 3 to them to get the rest of my order. I will not shop at this other company.
All said and done shop at CYCLE GEAR good prices at least you're informed of your parts along the way.

Tim helped me find just what I was looking for in a helmet and riding jeans. Tim helped to order from Cycle Gear online and my items arrived at the store in a matter of days. Staff took care of moving my Cardo from the old helmet to the new and I was good to go!

The item I wanted wasn't in stock so I was offered the opportunity to order it and have it delivered to my home or the store. I chose the store and the order was completed quickly and efficiently. The sales person asked if there was anything else I needed or wanted but didn't push me to purchase anything else which I appreciated a lot!
I'll be back for another purchase I'm sure!

Everyone at Cycle gear in Raleigh are always helpful and knowledgeable of all the products that they carry. It is a pleasure going into the store and leaving knowing that you have been taken care of! Thanks to Tyler and Hunter!
Greg

Visited local CG to buy riding jacket. They almost have too many to choose from. Staff was helpful, but for the most part I feel like picking out a jacket is a personal project that takes time. After finding the jacket I wanted, I couldn't find it in XL. Employee helped look and then looked into computer system to confirm it wasn't in store. I bought it in store and it was shipped to me I believe 5 days later. Shipping was free and I believe it would've arrived sooner if it hadn't been for weekend. Sizes seem accurate.

I was taking my last class of rider coach school and I needed some new boots. I went to the Greensboro location on a Monday and received phenomenal customer service. I paid for the boots to be 2 day shipping, arriving Thursday or Friday, well before my weekend class. The shipping company tracking said a Monday delivery. I emailed customer service and within 24 hours an apology and refund for the shipping was given. I was very satisfied with the response, but the star review is because of the delay.

Ordered pants, and had a good experience at Cycle Gear per usual. The pants don't fit the way I was hoping, so I'm going to return them. I have a Cycle Gear store near me, which makes returns very convenient.

I chose a Street & Steel mission moto riding flannel shirt. I tried on merchandise in store, actually found my size!
I ended up ordering online, with hopes of more color options. Will definitely be going back into store.

Time to replace my old modular helmet and found the Sedici Sistema 3 on the Cycle Gear website. Good write up and looked like a quality hemet so I ordered one. Price was good and delivery was fast. The Sistema 3 is clearly a high quality helmet. It's listed as an intermediate oval fit, which is typical for most helmets, but I require a fit that is closer to a full oval. This helmet fits better than most helmets I've owned so I believe that it leans towards a full oval, which is better for people like me...a nice surprise.

The cyclegear at redwood city confirmed that they do tire install before ordering. I take a day off and drive there to get tire installed and they say that their machines are not compatible with my motorcycle tires. I have done the install at the same location last time I had to do the tire change. I understand that they don't want to perform tire installs and they can make better profits by selling products. They seriously lacked professionalism and treated me bad by throwing technical jargons like "Wheel does not clamp properly". You did the tire change last time and technical person who did the tire change was super nice. If this feedback reaches management it would be great if you can evaluate if the machine is indeed not compatible with my motorcycle wheel size and take appropriate action. Don't treat customers like trash in the store.

We were greeted when we walked in. My boyfriend knew his away around what we were looking for, but the employees made sure we got what we were looking for (BC it was not in store). Even gave us a demo from their personal helmet.

I purchased two of these tires. The first one I put on is so far out of round I can't even believe it. It takes so much time and effort to do the change these tires. Basically, I think these are not top quality tires! I would not order again!

The guys a Cycle Gear were great! Just wished that they had the helmet in stock to try on. I am really not a fan of buying something you can't try on. I did try a different Shoei and they said it would fit the same and it did. Love the new J Cruise! Thank you Allentown Cycle Gear!

Everything was fantastic in the store. I ordered a helmet and it was supposed to be delivered to my home, but there was a mistake made and the helmet was delivered to the store which is not close to my home.

I went to Cycle Gear to try on a few helmets after doing some online research. The in store salesman, Eli, really knew the features and benefits of all the different helmets that I was interested in. He helped me select the LS-2 Advant-X helmet. I wanted a white one but they didn't have my size in stock in white so he placed an order for me. I had the helmet sent to the store so that they could install the new Cardo headset that I bought at the same time. When I went to the store to pick up the helmet a few days later Ben installed the headset quickly and held me get started with it.

This was our first time in the store, wasn't sure what to expect. Our sales rep was wonderful. Very helpful and knowledgeable about the Shoei helmets. He did everything he could to make sure we had a pleasant experience.

Locating the PINLOCK from the visor listing was difficult, but if I looked up the PINLOCK first, then looked for the visor, it was easier...which really shouldn't be the case. Why am I not immediately suggested the correct PINLOCK when I shop for a visor? Should I have to know the correct part number?

I've been shopping at Cycle Gear since 1989, and the online experience is frequently a crap shoot; sometimes it's super smooth, and then there's today where I spent far too much time trying to suss out the correct PINLOCK for the visor I need.

Huge thank you to the team at the Pasadena, CA CycleGear location. They worked with me to find the right helmet to suit my needs, and made expert recommendations based on the questions I was asking. Very satisfied with my purchase and my experience here.

I am so blessed to have Matt and his crew to take care of all my needs! Always a pleasure to deal with, and professional. I look forward to my next purchase of motorcycle parts and accessories! Thanks for being here for us!