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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Customink provides an exceptional level of customer care and attention to detail. I have purchased various items in the past from them and have always been very happy with the quality, timing and pricing.
My order ended up having some issues with the design and I had to rework some things. I worked with Zoey J in the customer service satisfaction dept and she was fantastic! She helped me come up with alternative designs and provided all of the additional assistance that I needed. She made what could've been a very stressful and annoying experience into something that was easy, friendly, and fantastic! I can't wait to order from Custom Ink again.
Fair - quality, better shirt material and cut needed, pretty good CS, long wait for product and t shirt quality don't meet the high price paid.
The fact that this a local DMV store is fabulous! From doing the design to placing the order to a really reasonable cost, I was quite pleased with the product! Thank you!
Got some custom gear for my parkour channel Rasta Run on YouTube first off customers service phenomenal tips to ben. The hoodie a bit heavy but perfect in all the right ways! The Fabric is quality colors were on point. Very impressed with the alignment of words and pictures. Very sastfised will order again just wish your designer had single orders
I like the shirts I have ordered in the past and this one. I like that I can design it myself with your help if needed.
This is my second time ordering... I really enjoy ordering from you guys; your shirts have nice quality and the customer service is actually outstanding never seem to disappoint and always available
I like that I could use my own design for this shirt. I also like the quality of the t-shirt.
Website was super easy! Ordering was simple! Shirt came early! Great job!
The shirts look great - they turned out even better than I expected!
This was my first time ordering a custom t-shirt anywhere. I just different realize the logo on the front was on the "Left" side. In my head I thought I was putting the logo on the "Right" side as I was designing the look on the site.
The whole process was really easy. The website was easy to navigate. The delivery date was exactly on time, which I appreciate. Overall the experience was amazing.
I got this as a Father's Day gift for my boyfriend. I got both he and our daughter matching shirts with his gamer tag on it. He was beyond happy seeing it. Will definitely be using custom ink again. They nailed it with the design.
Everything turned out just as expected and looked wonderful! Quick shipping as well
Amazing experience! Usability of the site was very intuitive. What blew me away more than anything was the customer service from Yanessa. She was friendly, incredibly helpful, and went above and beyond taking initiative on the colors/images to make sure the shirt looked the best that it could.
My project went extremely well. The service team was excellent, and thorough. The custom hats we created exceeded my expectations
They look great. Second time we used your company for family reunion shirts
The print is great and the service is everything you expect no complaints with the exception of the Tshirts quality...
Great service. T-shirts shipped out before the date and was delivered two days before they were suppose to ship!
Your customer service representatives are very patient and enjoy what they do. Their ideas make me feel confident in our overall product. The quality of your sweat jackets are very soft and comfortable. We wear them all the time.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.