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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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I think the picture should of been bigger, it would be nice to ask customers what size they would like the phone to be on the shirt
I was a little concerned about the shipping time, however the nature of getting the approval of the school logo, it was understandable.
The process was quick and easy. I just wish the item description of "preshrunk" was true bc they shrank so much nobody can wear them.
I've used Custom Ink twice now to provide our volunteers with free tshirts. The website is easy to use, quality control ensures no mistakes are made, and the product itself is a well-made, high quality US cotton T that everyone loves!
Shirt was ok, but smaller than the large size should've been. Had to throw the shirt away due to size issue.
This was such an easy process! Thank you for helping my surprise the hubby with such a neat gift for our pubshed!
I was very pleased with my order. It shipped a lot sooner than expected, I got my hoodie 4 days before the estimated delivery date.
Awesome experience, great website, great customer service, and awesome end product. Your company rocks!
I am very pleased to have found Custom Inc. The design process was Super simple and fun. The website is easy and clear with so many choices but not overwhelming. We received the T shirts in a very timely manner and they are fabulous. This is a first class company and I will definitely recommend them to anybody winning to design their own T shirts.
The site was easy to use and create shirts but not real happy with the lettering small print was OK but larger font not so much.
For the past several years we've been going on a extended family vacation. Every vacation we order a shirt for everyone as a memento. In the past we've ordered pre-designed shirts with our own custom wording from various sellers on ETSY. This year we had a very specific design in mind and decided to go with Custom Ink. The shirts are amazing. It cost more, almost double, gulp. But they are very nice and I'm so glad we did! Custom Ink has incredible customer service. We received a link to approve the shirt and received them well in advance of the date originally given.
Had a great experience with this order. These were a gift, and our contractor friend loved them. (He put his on as soon as we gave it to him and asked how to order more!). The website is so easy to use and design something that looks truly professional. Shirt quality is great. Process and ship time were reasonable. I liked knowing my design was reviewed and having it sent to me for final approval. I even dealt with your customer service team by phone to add additional shirts after accepting my order, and they made the process very easy. Kudos to you! I'll be using Custom Ink again in the future.
I made several phone calls during the process of ordering my grandson's T-Shirts. Each phone call was very helpful and the final product very nice.
Packaging was better than ever this time. Shirts were packaged perfect. I love the sample shirt! Tim was amazing and on top of everything. Custom Ink never disappoints.
The person I worked with was amazing. He called me for questions and was on time for all of the deadlines. I would highly recommend custom ink!
Super fast delivery of my order which made me really happy! The design and ordering process was very user-friendly which enabled me to quickly place my order (I didn't have a lot of time to spend on it). I just wish there was an option where if you didn't meet the minimum required, you could pay extra to get it.
Lobe using this website to create personalized t-shirt. Custom ink provides great service!
Anytime I had any questions they were always helpful. I got the best information without having a problem
Overall it was great! I've ordered here before and the process is so easy. I m sure it must've said that orders less than 5 don't go through the design team but I missed it. So I uploaded a image thinking it would be edited. But that was my fault. Maybe put an alert before it lets us submit just so people know.
Good experience. I used you guys in the past and was satisfied then also. Thank you
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.