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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Frank L.
California
1 review
0 helpful votes
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Great shirts!
May 29, 2020

Great shirts! Customer service guy pre-sales was really helpful. As was the person after the sale when I had a question about my order (nothing wrong with the order).

Date of experience: September 3, 2020
Margaret S.
California
1 review
0 helpful votes
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I love dealing with them. Everything comes out 100%

Date of experience: September 3, 2020
Diane K.
California
1 review
0 helpful votes
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Ordering online was easy. However, I was under the impression due to your website saying so, that I would hear from a customer service agent IF there was any issues with the artwork. All of the shirts had a blurry image on the front. If I had known the image would print blurry I would have changed the image. Very disappointed in the final product.

Date of experience: September 3, 2020
Rebecca X.
California
1 review
1 helpful vote
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Overall, the experience was incredibly disappointing, especially as a repeat customer. I was not able to: (1) make one transaction,(2) choose a shirt style that had minimums, but only order one, to which both, I have been allowed to do in the past. In the end, the worst part is that I didn't even like how the design printed :( Unfortunately, I cannot consider Custom Ink as an option any longer. It's too bad since I really like their product offerings & stock designs/assets.

Date of experience: September 3, 2020
John Z.
California
1 review
0 helpful votes
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Great for my first time doing business with you all

Date of experience: September 3, 2020
Richard M.
California
1 review
0 helpful votes
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I love custom INK have been ordering from them for years. I am disappointed with these shirts. They were over priced and the sizing was way off.

Date of experience: September 3, 2020
Margaret W.
California
1 review
0 helpful votes
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I love the design program. Super fun nd easy to use.

Date of experience: September 3, 2020
Stephanie B.
California
1 review
0 helpful votes
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Awesome design tool, easy to use, great per person price, and awesome customer service!

Date of experience: September 3, 2020
Melissa F.
California
1 review
0 helpful votes
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I just can't explain how amazed I am on the quality of you work. I had a sort with an embroidered pattern that was talking apart. I took a picture of the shirt and deleted the background and saved as a long file. The reproduction is so perfect that people thing the new shirt is embroidered. Just amazing.

Date of experience: September 3, 2020
Elizabeth X.
California
1 review
0 helpful votes
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I'm not happy with the masks, I also ordered T-shirts this will do my second order of t-shirts, I am disappointed that I let the rep talked me into 50/50 blend instead of my normal order, I do not like 50/50 blend

Date of experience: September 3, 2020
James Q.
California
1 review
0 helpful votes
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The color was a lot brighter than shown on the web site. This was a good thing cause I didn't like the color that was shown but loved the color that was sent.

Date of experience: September 3, 2020
Mike E.
California
1 review
0 helpful votes
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Shirts I order for promotion of my brand look great

Date of experience: September 3, 2020
Michelle R.
California
1 review
0 helpful votes
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Product was better than expected. Still waiting on my refund check though. Could someone follow up on that?

Date of experience: September 3, 2020
Helen C.
California
1 review
0 helpful votes
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Thank you very much I am very happy with my Business shirts the quality is awesome the color is beautiful I am very happy and will order again thank you Charlotte

Date of experience: September 3, 2020
Steve M.
California
1 review
0 helpful votes
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Very friendly customer service, easy process from creating to delivery

Date of experience: September 3, 2020
Margaret T.
California
1 review
0 helpful votes
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Fantastic experience! The screen printing and logo turned out better than I could have imagined.

Date of experience: September 3, 2020
Tom J.
California
1 review
0 helpful votes
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My first experience was not so good, but they made up for it the second time around.

Date of experience: September 3, 2020
Deborah P.
California
1 review
0 helpful votes
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I'm all way please with everything they have ever printed for me and im looking forward to do more with them in the future

Date of experience: September 3, 2020
John R.
California
1 review
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The customer service is fantastic. The product shipped quickly, and looked just like what I designed.

Date of experience: September 3, 2020
Karen S.
California
1 review
0 helpful votes
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I appreciated the slight edit to my design - left out an apostrophe. Shows a lot of personal customer care. Easy to put design together, easy to check out, quick delivery time, great service! Will come back.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States