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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Nancy F.
California
1 review
0 helpful votes
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The website means nothing, The materials mean nothing, the sizes mean nothing, the colors and options mean nothing WITHOUT the customer service. That is why I pay extra to do business with custom ink. Your customer service is without match and is a breathe of fresh air. Never lose that and you will always be successful and I will never even bother to look elsewhere.

Date of experience: September 3, 2020
Charles Z.
California
1 review
0 helpful votes
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It was very successful from start to finish. We talked both online and in person and we're very satisfied. Some colors e had hoped for were not available and we were informed upfront to be able to make changes. Very happy and will use again.

Date of experience: September 3, 2020
Jim X.
California
1 review
0 helpful votes
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I'm a long time returning customer. Custom Ink never fails! These guys do nice work!

Date of experience: September 3, 2020
John N.
California
1 review
0 helpful votes
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One of the things I love about custom ink is there is no minimum order. I've used the site several times for gifts for my kids and their friends.

Date of experience: September 3, 2020
Nancy B.
California
1 review
0 helpful votes
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Everything came out great. The website is super easy to use. Already planning on ordering a second round of hats.

Date of experience: September 3, 2020
Joseph X.
California
1 review
0 helpful votes
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I will definitely be doing more business with Custom Ink. They were all so nice. We came across a problem, they called, we got it resolved, and my shirt was printed and shipped all in a couple days. It was a great shirt.

Date of experience: September 3, 2020
Cynthia J.
California
1 review
0 helpful votes
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This was our first time ordering our logo polo shirts through Custom Ink & we couldn't be more pleased with the results! Thank you for a great job done. We truly appreciate it.

Date of experience: September 3, 2020
Jack X.
California
1 review
0 helpful votes
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Working with Custom Ink has been a pleasure. Great customer service and support, great delivery.

Date of experience: September 3, 2020
Dave M.
California
1 review
9 helpful votes
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Was very happy with everything from the friendly, informative customer service representatives I dealt with over the phone to the art department, wide choice of shirts and colors, prices, quick delivery and most important - the end results -beautiful shirts! A very well run organization. Feel very fortunate -randomly chose them from a google search, but will definitely use them again. Highly recommend!

Date of experience: September 3, 2020
Kevin N.
California
1 review
0 helpful votes
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Extremely!
May 30, 2020

Extremely! Happy how everything turnout. I would definitely use custom ink for all orders. Great customer service A+

Date of experience: September 3, 2020
Joe I.
California
1 review
0 helpful votes
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Have ordered twice now and no issues and good quality. Plan to order more in the future.

Date of experience: September 3, 2020
Margaret Y.
California
1 review
0 helpful votes
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Great service and quality. Shipping was fast and notifications kept me updated about my order. I'll definitely use custom ink again, it's a very organized and detail oriented company. Love it.

Date of experience: September 3, 2020
Deborah U.
California
1 review
0 helpful votes
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I had a good experience but the shirt looks weird because the photo is flipped. If I could have them fixed or just get my money back, I would be really happy.

Date of experience: September 3, 2020
Linda L.
California
1 review
0 helpful votes
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I am a repeat customer and have been exceptionally satisfied with the t-shirts we designed and the quality of the material. Customer service was exemplary! Highly recommend this company!

Date of experience: September 3, 2020
David K.
California
1 review
0 helpful votes
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Overall experience was good will probably order more shirts

Date of experience: September 3, 2020
Linda U.
California
1 review
0 helpful votes
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The shirts were a good quality but the printing was not what was expected, especially on the word "Outreach". I ordered the minimum quantity to see the quality of the product before I ordered an abundant amount. I am glad I only ordered the minimum. I am sure you are an excellent company with outstanding products and quality; however, this particular order was not of an excellent quality.

Date of experience: September 3, 2020
Peter J.
California
1 review
0 helpful votes
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I have ordered numerous items from Custom Ink and have always been pleased

Date of experience: September 3, 2020
Martha P.
California
1 review
0 helpful votes
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It was a really good experience. The design lab was easy to use and the final product looked exactly like what I submitted. Thanks very much!

Date of experience: September 3, 2020
Eric G.
California
1 review
0 helpful votes
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I had provided a graphic that was copywriters and Customink provided me an even better alternative to my graphic. The young lady I talked to on the phone regarding my issue was extremely nice and helpful, and made me really appreciate doing business with Customink. I will be a return customer because of every aspects of this transaction. I wish more businesses had your quality of customer service.

Date of experience: September 3, 2020
Barbara V.
California
1 review
0 helpful votes
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Using the website is so easy! There are so many options, but it is not overwhelming. Ordering was simple. The product I received is perfect! I will definitely be ordering from you again!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States