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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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The website means nothing, The materials mean nothing, the sizes mean nothing, the colors and options mean nothing WITHOUT the customer service. That is why I pay extra to do business with custom ink. Your customer service is without match and is a breathe of fresh air. Never lose that and you will always be successful and I will never even bother to look elsewhere.
It was very successful from start to finish. We talked both online and in person and we're very satisfied. Some colors e had hoped for were not available and we were informed upfront to be able to make changes. Very happy and will use again.
I'm a long time returning customer. Custom Ink never fails! These guys do nice work!
One of the things I love about custom ink is there is no minimum order. I've used the site several times for gifts for my kids and their friends.
Everything came out great. The website is super easy to use. Already planning on ordering a second round of hats.
I will definitely be doing more business with Custom Ink. They were all so nice. We came across a problem, they called, we got it resolved, and my shirt was printed and shipped all in a couple days. It was a great shirt.
This was our first time ordering our logo polo shirts through Custom Ink & we couldn't be more pleased with the results! Thank you for a great job done. We truly appreciate it.
Working with Custom Ink has been a pleasure. Great customer service and support, great delivery.
Was very happy with everything from the friendly, informative customer service representatives I dealt with over the phone to the art department, wide choice of shirts and colors, prices, quick delivery and most important - the end results -beautiful shirts! A very well run organization. Feel very fortunate -randomly chose them from a google search, but will definitely use them again. Highly recommend!
Extremely! Happy how everything turnout. I would definitely use custom ink for all orders. Great customer service A+
Have ordered twice now and no issues and good quality. Plan to order more in the future.
Great service and quality. Shipping was fast and notifications kept me updated about my order. I'll definitely use custom ink again, it's a very organized and detail oriented company. Love it.
I had a good experience but the shirt looks weird because the photo is flipped. If I could have them fixed or just get my money back, I would be really happy.
I am a repeat customer and have been exceptionally satisfied with the t-shirts we designed and the quality of the material. Customer service was exemplary! Highly recommend this company!
Overall experience was good will probably order more shirts
The shirts were a good quality but the printing was not what was expected, especially on the word "Outreach". I ordered the minimum quantity to see the quality of the product before I ordered an abundant amount. I am glad I only ordered the minimum. I am sure you are an excellent company with outstanding products and quality; however, this particular order was not of an excellent quality.
I have ordered numerous items from Custom Ink and have always been pleased
It was a really good experience. The design lab was easy to use and the final product looked exactly like what I submitted. Thanks very much!
I had provided a graphic that was copywriters and Customink provided me an even better alternative to my graphic. The young lady I talked to on the phone regarding my issue was extremely nice and helpful, and made me really appreciate doing business with Customink. I will be a return customer because of every aspects of this transaction. I wish more businesses had your quality of customer service.
Using the website is so easy! There are so many options, but it is not overwhelming. Ordering was simple. The product I received is perfect! I will definitely be ordering from you again!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.