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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Nick O.
California
1 review
0 helpful votes
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Great quality product delivered in a timely manner as expected. My nephew loves his shirt! Thank you!

Date of experience: September 3, 2020
Sarah B.
California
1 review
0 helpful votes
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Our overall experience was wonderful. We would recommend you to our friends and clients. We will definitely order again!

Date of experience: September 3, 2020
Nancy D.
California
1 review
0 helpful votes
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Thank you so much for being flexible and bringing this awesome shirt to light!

Date of experience: September 3, 2020
John U.
California
1 review
0 helpful votes
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Best customer service- proactive outreach and follow up. Recently reordered a T-shirt design from a few years ago. Still great quality on all fronts from material to service

Date of experience: September 3, 2020
Sharon O.
California
1 review
0 helpful votes
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Our jackets arrived exactly as described on the website. Excellent customer service and delivery was ON TIME! A rarity these days in light of COVID-19. Thank you so much!

Date of experience: September 3, 2020
Tom F.
California
1 review
0 helpful votes
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The overall experience was excellent! I will continue doing business here.

Date of experience: September 3, 2020
Margaret B.
California
1 review
0 helpful votes
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I do like the emails letting me know when it it was shipping and when expected to arrive.

Date of experience: September 3, 2020
Elizabeth F.
California
1 review
0 helpful votes
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We've ordered from CustomInk a few times, and we've never been disappointed with the products that come in. We normally go with very basic products, so the quality isn't great, but the printing is lovely and the products are good enough.

Date of experience: September 3, 2020
Pamela U.
California
1 review
0 helpful votes
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Custom Ink was very easy to use and I was able to easily customize my shirt to my wants. The printing and material are fantastic. No issues from start to finish.

Date of experience: September 3, 2020
Carol U.
California
1 review
0 helpful votes
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Everything turn out how I wanted, I wish the picture would of been a bit bigger but other than that everything was was awesome. The customer service were great helping in everything they could.

Date of experience: September 3, 2020
Amanda X.
California
1 review
0 helpful votes
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The t-shirts were high quality and the screen printing was perfect. The website was easy to use and customer service was great.

Date of experience: September 3, 2020
Tom P.
California
1 review
0 helpful votes
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The website was fun and easy to use. I loved being able to creat my own t-shirt. The quality is great and it was very quick! Great customer service.

Date of experience: September 3, 2020
Sam Z.
California
1 review
0 helpful votes
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Your shipping a estimated dating was way off. Like 25 days late

Date of experience: September 3, 2020
Rebecca U.
California
1 review
0 helpful votes
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My decals look amazing! Crystal clear, perfect color match - my students are going to be thrilled!

Date of experience: September 3, 2020
Jeff C.
California
1 review
0 helpful votes
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Great products, great service and a competitive price--why go anywhere else?

Date of experience: September 3, 2020
Patricia M.
California
1 review
0 helpful votes
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Needed nice shirts with good design options asap. This is the place! Quick turnaround, easy design process and helpful customer service.

Date of experience: September 3, 2020
Dan C.
California
1 review
0 helpful votes
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Great customer service even during quarantine. Representative was very friendly and helpful to help make sure our product arrived on time for graduation.

Date of experience: September 3, 2020
Kevin R.
California
1 review
0 helpful votes
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Arrived sooner than expected! Was able to add another shirt on short notice! Quick to respond on chat! So helpful in color and design. Great quality. Comfortable. Genuine customer service. They care and go over and behind. Kept informed throughout process, from purchase to shipping. Will use again!

Date of experience: September 3, 2020
Pamela Q.
California
1 review
0 helpful votes
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Overall a good transaction. Only complaint I have is price. These should not be $6 each, I could see $2 each, but the quality of the fabric just doesn't justify the cost.

Date of experience: September 3, 2020
Chris O.
California
1 review
0 helpful votes
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Such prompt service. Many orders for masks and yours were completed and shipped the fastest. I really appreciate that

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States